The shop owner has held my daughters car hostage for 2 months. He told us it would take him a week…read moreto fix the vehicle. My daughters has a one year old and she's pregnant and this is her only source of transportation. The shop owner tells her and her husband every few days the car will be done and then it's never done. She had to file in small claims court to get her car back (case is pending). I would never suggest this shop to anyone, ever!

Was in a bind and needed a quick fix for license plate screws that were stuck in the bumper of a…read moreTesla that we used on a shoot for Mr. Beast. The folks at Complete Auto Repair & Bodyshop were flexible and had me drop by at my convenience and worked on it right away. Super friendly and helpful, would use them again in the future.

I went there this morning and was greeted by a nice young man at the counter. I told him I had a…read morecar that was backed into and I worked for Farmer's Insurance and I read him the email from our third party administrator for fleet vehicle claims. He said let me go talk to my manager about this. I waited just a minute and the manager came out (he gave no name) and asked what he could do for me. Here is where it got interesting.. I told him who I was and that my fleet vehicle was backed into I read him the email, which stated "Here is the GRP shop that I found. Please reach out and setup an appointment to have a manual estimate written on your Farmers Fleet vehicle. You can inform the shop that Farmers pretty much treats this as a Self-Pay, and will issue a onetime payment once they receive the final estimate. . Please advise if you have any issues with the process." The manager said "Tell them to send a direct assignment as we are a guaranteed repair shop for Farmers". I explained again that this was a Farmers fleet vehicle, it is not a Farmers auto insurance policy and they would be paying the shop directly after the estimate is received. He said "We WONT' be doing that". At which turn, I said, you won't do it at all? and he said NO we won't its to aggravating, with emphasis on the Won't and No. Rude doesn't begin to describe it, all while pointing fingers at signs and myself. I said ok and walked out. I was extremely nice to both the young man and the manager, introducing myself to both individuals. Now here is my issue.... 1. Not one time did he say, let me go take a look at it really quick and see what you have. 2. He had an extremely bad attitude so the reviews I see where they treat you like family....I'm glad I'm not in their family. 3. There was never a point where he said or asked for the adjuster's number to verify the email and their particular process and how I would be getting paid for services rendered and how long the process would take. I only went there because our 3rd party administrator said it was the shop nearest my house in La Grange. I found the man to be rude and I will NEVER go back to CARSTAR Parker's Body Shop & Collision. If you like to be talked to in a rude crass way, this is your place. If I could have given a negative, I would have.

Amazing staff, service and finish on my son's 1965 Mustang. They will forever be my go to for any…read morebody work I ever need in the future!

Quality of their work is absolutely perfect. I could not find original location of dents. Great job…read moreand service.

I was so grateful to have found David while I was living in the triangle area. He was able to…read moresuccessfully remove a number of door dings that had accumulated over time. I contacted him a second time a few months later to address some new ones that had popped up. Highly recommend.

he saved me over 3k in repairs for my 2018 Honda Pilot. he found things that were damaged after my…read moreaccident that I was unaware of and showed me everything. Definitly impressed

Amazing quality !…read more My vintage Toyota literally looks BETTER THAN NEW ! I don't mind paying a little extra for QUALITY WORK. And technicians who don't rush and pay attention to detail. They even duplicated a LIGHTHOUSE decal I wanted to save ! AMAZING !

I was rear-ended earlier this month that completely crushed the driver side rear bumper of my Grand…read moreCaravan. After filing a claim with my insurance company I was directed to go to this body shop for the repairs and vehicle rental. I could tell immediately that this shop was a place that does high quality work! As soon as I entered I was greeted by a friendly and enthusiastic receptionist who was expecting my arrival. Before I knew it I was out the door with my rental vehicle keys in hand! During the course of time it took to repair my van I was in constant text message contact with the shop, informing me about every step of the process. When I returned to pick up my newly repaired vehicle, the manager himself walked me around the vehicle and explained everything that was done to my van, and he was absolutely correct, he does have "artists" working for him! The bumper, fender and tail gate looked as if nothing happened to it at all in the first place! I highly recommend this body shop!

This branch of Collision is by far the best bodyshop I've ever used. From Ms Evelyn, Stacey and…read moreLayman at the front desk, I've never been treated so professionally. Instead of acting like I was a thorn in their side, they went out of their way to do EVERYTHING I asked for and needed. I had no idea who any of these people were before my wreck, and no one asked for or paid me to write this. You can check my other posts. You'll see I'm honest and not easily impressed these days. This is where I'll go should I ever need this type of work again. They EARNED my business.

Great work Bert and team. Daughter backed into my car coming out of the driveway on Friday…read more Searched around got a few quotes. Bert had the best deal and turn around time. Overall great customer service we arranged everything via email after I sent him a few pics of the damage. Dropped it off Tuesday morning picked up a few hours later. They had it ready in a little over an hour. Extremely satisfied with the work. He does have someone he can recommend to paint after he repairs the dent if you'd like. I was good with the repair only option. If we have any other issues I will be back. Would highly recommend. Thanks so much guys!!

Just had a major dent repaired on my car and the results are PERFECT! Seriously cannot find any…read moreevidence of it! Bert and his assistant Lisa are the epitome of professionalism! To say that they are perfectionists is an understatement. If you find that annoying door ding, Dents Express is your solution!

My family and I had the priveleadge of entrusting T & F Towing and they were not only able to get…read morethe job done, but exceed our expectations and concerns. They communicated efficiently, provided an ETA and arrived a few minutes early, and double strapped down a few loose items on the front of the vehicle ensuring safey for others and getting the vehicle to the bodyshop in tack. We've already recommened T & F to all of our family and friends and will continue using them for any needs in the future. Thank you for your expertise T & F.

Lloyd did an excellent job fixing a door dent and paint chip that went through the clearcoat. I…read morewalked back to my car from doing some shopping a few weeks ago and there it was. Since the car is a deep red, it stuck right out and made me angry each time I saw it. Due to the placement, estimates from bodyshops were $700-$900. Lloyd gave me some options including an economical one that would not be factory finish, but would make it much less noticeable. For literally less than 1/10th the cost, he did an excellent job!! Not only did he fix the clearcoat, but he took the dent out as well. From a distance it is totally imperceptible. Close up, it takes few scans to find it. He also buffed out some spots on my hood to perfection. Like I have seen in his other reviews, he definitely stands behind his work and told me upfront that he would not accept payment unless I was fully and completely satisfied. He is just a couple miles off 540 in Wendell (minutes from Raleigh). It is definitely worth the drive. Integrity, extremely skilled and economical; he is the complete package. Anytime I need or are asked for recommendations for bodywork; it will be Lloyd.

I had an encounter with a concrete pillar, thanks to poor lighting in a parking garage, leading to…read moresome fairly large dents in the rear of my Subaru. On a recommendation from my mechanic, I went to Lloyd, and was totally impressed. For far less than a regular body shop would have cost (I expect they would have simply ordered a new fender) he was able to fix everything so you would never know it had ever been damaged. And he cleaned up some other cosmetic issues, too, without being asked and for no charge. Its a longish drive for me to get to his place, but well worth it. He's very pleasant, easy to talk with, and did a wonderful job for me. I wouldn't hesitate to use his services again, should I need them.

My brother-in-law backed into my Subaru .‍ CCC was amazing! They have the process of renting a car…read moreand renewing your car down to a stress free science. Their shop has a family feel. They are committed to excellence. Highly recommend them, even to my brother-in-law.

CCC was recommended to me and I can see why. I bought a new car in December 2020 and take very good…read morecare of it. For that reason, when I was unable to avoid hitting an overhanging branch on Wade Avenue and a foot-long scuff was left on the back passenger door, I had to do something. On my first trip to the shop, one of the guys tried getting the mark off with an abrasive. It didn't work so I scheduled a day to drop by again. In the amount of time it took for me to get my laptop out of my bag they'd already buffed it out. Nice fellows and good work!

I bought a used car here about 2 weeks ago - overall experience was not good & I would NOT…read morerecommend this location. I normally NEVER write reviews like this but I received a call a few days after my purchase from someone at the dealer asking about my experience. I went into great detail with her, she sounded very concerned and assured me she would be speaking to her manager & get back to me. I've not heard from her since - so much for customer service. I was asked to setup an appointment to see the car I was interested in, so they could be "mindful of my time". When I arrived nobody knew who I was, what car I was interested in or even that I was coming. After waiting over 4 hours in a small sales trailer with anywhere from 12-15 people at a time, we finally had to threaten to leave if we couldn't get an answer about the financing. Then with having nearly perfect credit - the rate was a joke. Thankfully the finance manager was able to get it lowered after I let them know I was already approved elsewhere at a lower rate. Finally all the paperwork was signed we were ready to go. BUT not so fast - my car was getting 2 new tires which weren't in stock, so we needed to take a dealer car. During all this wait time that car should have been prepared to go - plate put on, gas filled up - NOPE - we had to wait more for all that to happen. After about 5.5 hours we then were able to leave. My car was supposed to be ready the following afternoon for pickup. My salesman called Friday afternoon letting me know the car would not be ready for pickup until Monday. I let him know I was not able to pickup the car on Monday, the dealership is 45 minutes away, he agreed at that time the car could be delivered to me Monday without a problem. I received another call Saturday afternoon asking me if I could stop what I was doing & bring the dealer car back right away - apparently someone had made an appointment to see it but couldn't since it was given to me. I advised that was not convenient for me - but they were more than welcome to come get it & leave another car for me. About an 1.5 hours later someone showed up from the dealership, with no notice, to swap out the cars. This entire scenario in my opinion was completely unprofessional & shows the lack of organization at this dealership. On Monday early afternoon I contacted the salesman to get a time the car would be delivered. I was told it would be ready to pick up at 5 - so I mentioned the previous discussion where I was told the car would be brought to me. The salesman proceeded to tell me that he was very busy and couldn't bring it himself but would see what he could do. At this point I was 100% over the entire situation & if I could have undone the entire sale I was prepared to do that. I let him know if the car could not be delivered to my house as we discussed by the following day then the deal was off. The salesman understood & the car was delivered by someone else that evening at 8PM.

Would not recommend. Sold me a me a truck with blown out front struts and shuttering trans…read moretransmission. Would not fix struts and charged me 800$ to reprogram trans which didn't fix it 2017 GMC 1500 Denali 53,000 miles when purchased