The crew were professional and knowledgeable, The bodywork…read morewas excellent, The cashier Debbie was pretty :)

Excellent service and workmanship.Great people to work with ! Thanks again Lorraine, Joe and all…read moretechnicians involved in making my car like new.

My wife and I went here to get her car that was hit from the back. They were very honest, even when…read moreI wasn't there, they treated my wife with respect and answered all of her questions. They didn't try to bamboozle her or nothing else of that nature. They helped her navigate the chaotic insurance huddles and answered all and many of her inquiries. The staff were very polite and patient. Also the office is clean and quiet. They even took time to explain to her what other steps to take because the other driver hit her SUV and insurance totaled it. They also pointed out the misleading calculations the insurance adjuster hid in the paper because insurance wanted to pay my wife less than what her car was worth. Overall, I will recommend everyone to pick this shop. You must!!!! You will be happy you did.

This review is not regarding quality of work, but more regarding estimates. I had an incident with…read morea new vehicle. I found Autotech decided to give them a call given that their reviews were outstanding. During the call I explained what had happened and one of the first things that came out of their mouth was "if you are looking for cheap...". Obviously I wanted the a job done the right way and for the vehicle to look new again so still entertained their services. I explained I planned to pay out of pocket as I thought it wouldn't be out of this world even for decent dent with scratched along the front passenger door. I went through the process of shooting the pictures and submitting them through their platform. I get a call back from them and when they said they needed to replace the whole door, my jaw dropped. The door was fully operational, window came up and down, the sensor for the bling spot came on timely, mirror was intact, the speaker working and spacing between the front panel and the door was not to large nor small. The dent was at the bottom of the door and half of the damage was a part made out of plastic at the bottom of the door. The gentleman that called me said I was going to "spend well beyond $5,000, more like $8,000 or $9,000 and probably $10,000". My heart dropped and as the conversation previous about it not being cheap put me in doubt about out-of-pocket I engaged the insurance even before getting the "guestimate" of anywhere between $8,000 to $10,000. My insurance quoted the work at $1,500 which usually insurances low ball, but usually there wouldn't be a difference of $8,500 as a max. I asked what were the next steps to get an official quote since they only had seen pictures and thought they needed to see it in-person. He said I don't give official quotes. You bring it in we disassemble and let the insurance know what the real cost is. I would be out of a car for potentially several months and would use all my rental allowance and more. As I usually like to keep vendors/contractors honest I always go for several other quotes. To find 2 other places with great reviews and word from a friend who put his more than $100k car in the hands of a specific shop that was incredibly lower than Autotech. I also ran the pictures through several AI models who yielded results with cost very similar to the 2 other shops who quoted me. The one the AI models said that anything above $5,000 should be challenged and that even with a door replacement it should be remotely close to $8,000. So the 1 start review is for not seeing the car personally to do a better assessment rather than solely pictures, for not offering an actual quote at the best of their abilities as other shops who always give the disclaimer "it may be more once we formally look into it" but at least a ballpark that makes sense. Also, the first appointment to leave the car was weeks after. In the end I decided to go with a shop that was certified for the make and model of my car and also had a relationship with the dealership I bought my car from. They took my car in the same day I brought it to be assessed. I only used 3 weeks of my rental allowance and costed $4,000 for the full repair. But the best of all, nobody who knew I had an accident but had not seen the car could pinpoint where the car was damaged. It is virtually impossible to identify the damaged areas. The job was a door skin replacement, paint and blend aside from other minor details. No component inside the door was damaged... lastly, the maintenance light turned on a few days before the accident, this other shop took the car to the dealership I bought the car from and had it serviced for me before I picked it up. My point, I don't doubt Autotech earned their reviews but the estimate process and pricing based on word of mouth will always be suspicious to me. ALWAYS engage other shops for comparison, ask for a written estimate and go for reasonably priced high quality repairs. I always go for high quality, but there's a difference between the cost of high quality and simply exaggerated.

Everything went well. I've gone to them 3 times. Their body…read morework is superb. They are the best at what they do..

They did an amazing job. Brought my Mercedes after an accident on Father's Day. Got it back in a…read moretimely manor. Color matching is on point. Everything looks great. Im very satisfied with the results and great price.

Phenomenal auto body shop. Was recently involved in a fender bender and found Jersey Autobody via…read morethe good reviews. Jamie was a pleasure to work with, concise and quick with communication. The insurance company was a bit of a pin but Jamie made everything seamless. Would come back for future work. Car is back and 100%

Top notch workmanship & outstanding customer service!!!…read moreAlways happy to answer any/all of my questions Would definitely recommend!!

The lady who answered the phone on a Sunday afternoon was super rude. I asked for a quote and gave…read morethe pick up location and she immediately stated she couldn't do it and hung up on me mid sentence. Didn't even allow me to inquire about making arrangements for later in the week. So much for customer service.

I will start this review by stating that the body work came out "okay," although it was just minor…read morerear quarter panel damage with some driver side rear door damage, which happened as it sat in a parking lot. However, that is the only positive thing I can say about this place (even though the body work was okay, it blew my mind that they left a white waxy substance on the inside of the gas cap cover which was the first thing I noticed). And instead of parking the car outside the front door where a normal pickup would be, they parked it near Route 42, making sure I got some early-morning exercise in by walking out there. But worse, whoever parked it that far away also parked it so close to a hardscape wall that my door hit the paver wall when it opened; and I did not even open the door that far! Unbelievable -- at a body shop no less!! When I made the appointment (you better be on time!), I immediately felt a sense of gloom and low morale. The guy who handled the estimate was rude, abrupt and overall miserable. Because Labor Day was the following week, they made the pickup date almost 2 weeks from the dropoff date (knowing that I did not have a rental car on my policy, that was hugely inconvenient). Then, I asked the estimator if he could give me a separate estimate for a new bumper, which gets beat up from parking lot concrete blocks that are sometimes too high for the Camry bumpers. His estimate was mind-boggling, extremely high! I also asked, just to have a baseline price, how much a new paint job would be. He outdid himself on that price, also! The worst part may be the woman who works in the front. She had an ice cold personality and I felt she was very nasty and rude (before you even open your mouth to talk). The description "very harsh personality" comes to mind. When she called to tell me it was ready, I felt I was being scolded. (In fact it wouldn't surprise me if I found out she was the one who ordered my car parked far away from the business just out of spite for me mentioning the extra-long time they planned to fix the car. The payment transaction was quick, but that's because she was slamming everything on her desk, moving quickly as she took the payment. I literally could not wait to get out of there!!

I couldn't rate value since my car was hit and was not at fault. So I pad nothing. Car was repaired…read morefaster than expected. Enterprise rental on-site, super helpful. Total time spent dropping off and picking up my car was less than 20 minutes. Only reason they got a 5-star rating is because I cannot give them 6. Very recommended.

Still an outstanding auto body shop. I came here once again and the service is better than ever if…read morethat's even possible. Rob has more staff, very efficient, thorough and professional. My car came back to me clean and perfect and on time.

Rob and his staff did exceptional collsion work on my parents Mitsubishi! Therefore, I drove to his…read moreshop from Marlton when I was in need. Rob and the staff provide top-notch customer service! Particularly Rob. Although he could not fix my car and it was totaled, he did everything he could versus the insurance company to get me as much as I could for it. Much appreciated! Elmer's Sewell is the exception to all other collsion shops!

It's honestly unbelievable. You sit down with Caliber Collision, have a full conversation, and…read moreclearly explain that no work should be done on your car until the other necessary repairs are completed. This is something said, multiple times, to two different people. You lay out the logic. That if those repairs can't be done, then there's absolutely no point in moving forward with anything else. They nod, agree, document it, and reassure you that everything is understood. And then they go ahead and ignore the entire agreement. No call. No update. No clarification. Just straight-up doing the work anyway, even though they knew it wasn't supposed to start yet. And now you're stuck with a bill for repairs that may not even matter, plus the added headache of trying to sort out a mess they created. Calling insurance companies who have no idea what im talking about, over something that Caliber Collision should have done before even calling me. I'm telling you: don't use these guys. They'll agree with you in the moment, but somehow the communication magically "gets lost," the documentation suddenly doesn't matter, and they move forward with work you explicitly said not to authorize. It ends up costing you more money, more time, and more frustration. At the end of the day, it feels like one giant scam. Oh and let me add, I had my own OEM parts for them to use, but they went ahead and got their own, even though they knew that I had the parts for them. so yea, a giant scam. DO NOT COME HERE!

Excellent customer service and communication. Very professional and accommodating. They fixed my…read moretruck and assisted me with rental needs too.

I have several vehicles repaired here. Service is hassle free, there were no surprises, and every…read moretime I was extremely satisfied with price. Quality of work seemed to vary by vehicle, however quality of service never faltered and surprised me each time. This is a good guy, and a good small town old school business.

I can't say enough about the quality of repair and the speed with which it was done. I made the…read moreassumption that the nature and extent of necessary replacements would translate into a week's worth of work. I was very wrong! My Town and Country was ready for me in two days. I highly recommend Lake Avenue Auto Body.