I was recently rear ended on my way to work. To my dismay, my car had a hole punched into the…read morebumper from the frame of the vehicle that hit me - so very disruptive to the German styling of my Passat. Ultimately a new bumper was needed, paint work performed and a few dents needed to be pulled out. I had no idea what to do for repairs and looked around for a well reviewed shop to take on this relatively small job. I found Gerber on Yelp and I have to say, I am phenomenally happy with my experience. Submitting a quote online was super quick and easy. I received a response in a few hours. Later, I submitted a claim through the responsible party's insurance. I was interested that the shop performed their own paint work and was skeptical that they could match my car's unique red metal flake finish. The technician assured me that they do their best but let me know it may be a slightly different shade in certain lighting conditions. I was definitely a bit worried, but it turns out that they did an excellent job. I got a call about a week later that my vehicle was ready for pickup. I was so happy with the results of my repair! The bumper matches the rest of the car perfectly and the workmanship is second to none. I couldn't be more pleased. What's more - they matched their quote within about $50. You just can't beat that. Gerber turned out to be an excellent choice. I kind of wish I got rear ended harder so they could have done more work on the car (I'll be careful what I wish for).

Prestige Auto Works-PAW on Douglas in Milwaukee is a genuinely superb place to take your car for…read morebody repairs, paint and detailing. After 181,000 miles, my 2014 Tesla Model S suffered damage to her hood and bumper. Having taken my cars to PAW for nearly two decades with incredibly excellent results, I had no hesitancy about trusting their award-winning abilities. My insurer (State Farm) immediately approved them, PAW saw me with no delay, and all I needed to do was drop my car off and pay the deductible when picking my Baby up after repairs were timely completed. The friendly and courteous staff made the entire experience stress-free and, as usual, their work was exceptional. I should mention I had PAW detail my S while the repairs were being done. My girlfriend was astounded with the result, telling me the car looked as if it were "two days old!" Please consider them the next time collision, paint or detailing work is needed!

I took my car in due to a sloppy touchup paint repair I try to do on my own. Jeff came out and…read morequickly corrected the mess I made on the front end of my car. His expertise and kindness quickly fixed we're gonna be holding the situation and made my car look like brand new. I would definitely recommend Jeff and his shop and the excellent quality of service I received.

I brought in a car that I was about to purchase. The GM PJ Doedens met with me before closing on a…read moreSaturday to perform an initial warranty claim estimate. There were two areas of concern on the car, one needed significant attention later and the other he FIXED for me on the spot in 4 minutes! The best part was that he gave me an honest review of the car's exterior. He pointed out that the car had been repainted ( that fact was not disclosed by CarFax or Carvana ). He took the time to show me overspray, failed clear coat application, imperfections in paint application like dust and dimples, how the paint was applied incompletely and destroyed seals. He also show me how all the door moldings were pulled back and were not reattached professionally and would cause water damage, noise, and improper/uneven closing. He roughly estimated $3-4k worth of re-do work, not for him or his business but for me to consider while finalizing my thoughts on the purchase. Based on what PJ showed and shared with me and the trust he quickly earned with me with his knowledge and honesty, I rejected that car. Long story, short version: you can trust these guys to be honest, helpful and to care about quality. They are not in business just to make a buck but to build relationships that matter. I'll be bringing any cosmetic car issues to this location for sure. Thank you PJ! I appreciate you for your integrity.

Best car shop that I've experienced. Car was made like new…read moreagain, stuff was very prompt in informing about the steps along the way. Thank you!

I had a very disappointing experience with Marshall Auto Body. After I posted a negative Google…read morereview, the owner responded publicly by posting internal notes from my prior repairs and making serious personal accusations about me that I dispute as false. My concern is no longer just about the original service issue. I find it extremely unprofessional for a business to respond to customer criticism by publishing internal customer information and making damaging allegations online. Tesla has since opened a formal investigation into the matter because Marshall is a Tesla Approved Collision Center.

We were able to get our vehicle serviced promptly for a battery replacement. Jared was very helpful…read moreand accommodating. Silver Lake went above and beyond and shuttled our daughter from downtown Milwaukee to Brookfield so she may collect her car. Thank you!

Beware of this place. They are EXTREMELY expensive and they have lost my trust. I brought my car…read morein and was told it needed over $1400 of repairs for an air flow sensor issue along with one more repair. Previous to this- about 5 months before they had already repaired the sensor. Of course they told me it is another issue (not the same repair). Their diagnostic fee is very expensive as well at $225 just to take 5 minutes to plug in a machine to see the codes to what is wrong. I took my car to get a second opinion and they were able to repair my car for $800 less!!! Also they noted the work done on my sensor was not done well by Silver Lake so they had to repair it as well. I'd recommend finding a local auto repair show instead. They are more trustworthy and fair in pricing.

Took my car in for shaking of the front/steering turns out I needed tires! Let's just say I was…read moremuch happier with that outcome then all the other things I had on the list of maybes! Decided to add an oil change while I was at it which was a much better deal even without the coupon I use where I normally go so I guess I need to continue returning for that routine car maintenance. My family has gone here for years though. Back in the day when it was Kar Kare we went here as well all the way back to my first car. Great service and decent rates, they will always call you along the way to update on pricing and the process/next steps.

I absolutely trust Brett and his mechanics to work on my F150 truck. I have used him several times…read morein the short time I have been back in Milwaukee, based upon a neighbor's recommendation (my postman) as well as recommended him to several others. He has fixed my 2015 truck, that I'm very attached to, given advice on it, done extensive troubleshooting and found a problem instead of charged me 5K. This guy is VERY honest, I just don't feel I have to worry about my truck being there. I can save your life, but fix a simple issue on a vehicle? Nah... it flips me out. Right now, his mechanic has my truck "limping along" so I'm not stuck without, til the crunch man- whom I trust because Brett referred me- can fix it. Brett is nearby, I have asked him who to call for plumbing, etc. just an honest guy, owning his own business, living the American Dream.

I stumbled upon Landry's auto when my engine light was on and diagnostics said to bring it in. I…read morehad just moved to the area and didn't know where to go, but did a lot of research in the area and this one seemed best - and boy did they live up to it. They won't try to oversell you on anything, and make sure to only tell you the fixes that are necessary. They charged me HUNDREDS under what I was quoted elsewhere, and were able to get the job done in a few hours. I have brought by car back to them for every fix up since.

GREAT hard working, friendly knowledgeable staff, quick results, explained what they did to my car,…read morereally like taking my vehicle to their shop. Even got my sister to go here too, and she likes them just as much! BUT. I cannot give them 5 stars in good conscience because THERE IS NO WAITING ROOM TO SPEAK OF at this location. They have literally one janky chair parked in the main area in front of their ATM machine, so there's literally nowhere to wait for what could be (for some of us) hours, waiting for the repairs to be completed. Come on guys, you could EASILY add on a customer waiting room to the east side of your facility, eh? You do great work, but some of your customers don't have the luxury of having someone able to pick us up while we're waiting, and bring us back later. Do your customers a solid, and ADD A WAITING ROOM! (and restroom!)

very disappointed. either they don't know what they are doing or they were trying to rip me off…read more was having transmission issues and they quoted me $8000 for new transmission. luckily I had done my research and didn't think the diagnosis was correct. took to another transmission shop on other side of town and they fixed transmission for approx $800. I would have been out of $7200 if I had went with them. they have totally lost my trust and I will never visit or recommend to anybody ever again

I was experiencing transmission issues. Several people recommended ETE. I called the Waukesha…read morelocation. Voicemail. Left a message. They never called me. I called the location on S 27th St. They told me they don't make appointments. "Just drop off your vehicle and we'll get to it in a day or two." That was my first red flag. I dropped off my truck on Monday morning. I had not heard from them by Tues PM, so I called. They hadn't gotten to it yet. "We'll call you tomorrow." Wednesday, (day 3), still no call so I called them. They said their lead technician had already left for the day and would call me Thurs AM. Thurs AM....no call, so I called them. The STILL hadn't looked at the vehicle. They PROMISED they would test-drive it Friday and call me by noon. Noon came and went. No call. I called them. Voicemail. Finally, at 1:30 PM, I get a call. They test-drove it and said there was definitely a problem, (DUH, I knew that!) but their lead guy was gone for the weekend and didn't have a chance to look into it further. They graciously informed me that I could pick up my truck and bring it back Monday, and that I would not lose my place in line. I was already on my way to pick it up. When I got there, they asked if I planned to bring it back on Monday. I asked if they could promise me that they would get to it on Monday. They could not. Needless to say, I was irritated and incredulous. How can you run a business like this? They seemed to have no concept of the inconvenience it caused me not to have my vehicle for a FULL WEEK, and THEN, expect me to leave it with them AGAIN with no idea of when they would actually get to it! I wish they would have been honest and said they were too busy to get to it for a week or two. Instead, they worked everything to THEIR convenience instead of the customer's, and all I got was the run-around and excuses.

Went in for an oil change on my 2022 Audi A6 Allroad, great price and they had me in and out in 1…read morehour. Will be going back for my other routine services.

I had been recommended to go here by my old mechanic when I moved to the area and they lived up. I…read morewas only here for a oil change and tire rotation this time but they were helpful, knowledgeable, and fast. Definitely coming back with other cars and will use them for any other issues which may arise!