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Caliber Collision

3.9 (18 reviews)
Closed Closed
Updated over 3 months ago

Services - Caliber Collision

Bumper repair

Auto frame testing

Auto steering and suspension repair

1 More Service

Rear-end damage

Caliber Collision Photos

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1 year ago

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2 years ago

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3 years ago

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3 years ago

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4 years ago

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7 years ago

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3 years ago

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5 years ago

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6 years ago

Caliber did a great job on fixing a dented door - they were fast and did great work. Terrific customer service & repsonsiveness!

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6 years ago

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4 years ago

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5 years ago

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4 years ago

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7 years ago

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6 years ago

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6 years ago

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7 years ago

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6 years ago

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Review Highlights - Caliber Collision

The customer service at Caliber Collision was really fabulous across the board but Adrian went above and beyond.

Mentioned in 3 reviews

Read more highlights

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Upstate Auto Body Works

Upstate Auto Body Works

(4 reviews)

I am very happy with my experience and was treated like my car was the most important car on the…read moreproperty! Easy communication, price and a quicker than expected turnaround time deserves this 5-Star review. See for yourself. You'll be as happy as I am!

On 12/31/24, the insurance adjuster came to my home to take photos of a minor accident to my CRV…read more On 1/3/25, my insurance company notified me that they issued a check for $3,070.06 to Upstate Auto Body. By appointment on 1/29/25, I brought my CRV to Upstate Auto Body for an estimate on the driver's side rear quarter panel since Upstate Auto Body is a "certified" Honda auto body repair shop. The estimate was for $2,819.11. My CRV was scheduled to be repaired by Upstate Auto Body on 2/17 to 2/21. Bart Sikoryak claims he called me on 2/13 to confirm the repair but did not reach me - it turned out that he called my old phone number on the insurance papers even though I specifically gave him my cell phone number which is on his estimate. We rescheduled the repair for 3/24 but Bart now claimed it would be a 2 week repair. Due to this increase in time, I needed to change the date of repair to 4/7 for possible completion by 4/18. I dropped my CRV off at Upstate Auto Body on 4/7, as scheduled for a 2 week repair. Bart asked me to sign an authorization form "for additional repairs, if necessary." On 4/10, I received an email from my insurance company stating that they "issued a payment directly to your repairer, Upstate Auto Body for additional repairs." The additional amount was for $1,164.55 for a total of $4,234.61. On 4/17, I left a message in order to receive an update on my CRV, but Bart never returned my call. On 4/21, I called Bart to find out if my CRV was repaired. He said he needed to speak with his technician for a better timeline, but has not gotten back to me. My CRV was finally completed on 5/9/25.

Park Auto Body

Park Auto Body

(3 reviews)

Even though Park Auto Body is part of the North Country complex, it's an independent business…read morewithout the oversight that comes built in with a brand name vehicle. I was in the end satisfied with the work, but there were some issues I want to share. My Prius had major front bumper work and a minor scrunch in the rear bumper caused by backing over a parking stanchion. I was quoted $1100 for the front bumper and $150 for the back. When I dropped it off I signed an authorization to proceed with repair based on the estimate, without actually seeing the estimate. That was my first mistake. Andrew, the hard to reach manager, called me mid-day and told me they would need two additional parts that would raise the price by $50. I approved the change and when I dropped my wife off to pick up the vehicle I told her the charge would be $1300. ($1250 plus $50, right?) Well, it was $1300 but for the front bumper only--they had not touched the rear bumper, not thinking I wanted that done as well. I spoke to Andrew on the phone and pointed out that $1100 plus $50 would be $1150, not $1300. He said the two parts which he had not known he would need cost nearly $100 each. I wonder how a body shop is able to not know what parts are needed when it estimates a repair, and if insurance companies put up with this. (We were paying for the job ourselves since we have a high collision deductible.) A few days later I dropped off my car for the rear bumper work and there was no record of the appointment. Andrew had been fired and the new guy Walt did not yet have access to the computer. So we made a handshake deal with him writing the estimate on a business card and I signing an estimate saying it was not to exceed $150 plus tax. I got the car back, and the work was as expected and the price actually lower. Walt is directly responsible for raising my rating to A-OK. But I advise you to assume nothing and insist on seeing the estimate, especially if you are paying for the work yourself.

Walt is the man!!! I have brought my car in following an accident probably 5 times in the last 4 or…read more5 years and each time it leaves lookong brand new. He is straightforward and hard working and easy to work with. He is good with helping with insurance companies and rental places too, one time when rental company A was out of rentals that day, he drove me in his personal vehicle to rental company B or C to get it, making lemonade out of lemons. Each time i need to go back, he remembers me from the time before now too. I would give his place 6 stars if it was possible to. Ill never get body work done anywhere else as long as hes still there.

Caliber Collision - bodyshops - Updated May 2026

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