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    Caliber Collision

    3.2 (99 reviews)
    Closed 7:30 am - 5:30 pm
    Updated 1 week ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Auto maintenance

    4 More Services

    Auto repairs

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

    Caliber Collision Photos

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    The spam calls

    Worst experience ever and this is coming from someone who works in the automotive industry. My partners car was in there for some accident repairs and we had the "lovely" experience of meeting our service advisor Enrique. Horrible is the easiest way to describe him. The sheer attitude from this man set us off from the day we dropped it off. The day we dropped off the car wasn't even what we scheduled for. We were supposed to get an estimate then go from there but this money hungry man decided it was time to drop off our car that day, then proceeded to get upset when we told him we would need a day to sort out our insurance to get rental coverage then drop it off the next day. The returned statement was summed up too " are you sure? I mean it's your car I guess" then proceeded to walk off. I mean we aren't going to pay the rental when insurance can cover that. As I said before I work in the automotive industry, I understand that these reviews can hurt their pay but apparently that is all he cares about so might as well hit where is hurts. Yesterday was 09-30-24 or close out day in the automotive industry. We received 5 calls total, 4 from Caliber and one from the GM Jesse. This was our day off and was ruined by the relentless calls of a person who wanted his money. When I spoke with Enrique on the phone after the second call, I told him we were out and about and wouldn't be able to get the car til tomorrow. In return we received "A are you sure you cannot pick it up today. What is the problem, do you need a ride or something?" First off A-hole, that is not how you speak to a customer and second off I nor my partner need to explain why or what we are doing and why we cannot come get the car. In the end, we got hung up on. In the span of 15 minutes we got called another 3 times. I spoke with the GM on the last one and he agreed to wave the fee of a part not covered. We agreed to come and pick it up that day. At the end of picking up the car we were handed the key by him, no words exchanged and walked off. Guess he didn't care about the JD power or whatever survey they use to review advisors. All in all the work done was great, though I bet he didn't even ask the insurance about the Valve Gasket I mentioned but oh well. I warn anyone going here that if you have Enrique as your advisor either request a new one or find a different body shop

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    7 months ago

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    Community Manager

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    2 years ago

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    4 years ago

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    Caliber Collision

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    1 year ago

    Excellent repair. Kept me informed. Completed ahead of schedule. Like it never happened. Did I mention excellent work. Exact paint match.

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    3 years ago

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    1 year ago

    Got my sonata repaired and they did an amazing job! Will forever keep them in mind when I need repairs! Great service!

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    7 years ago

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    2 years ago

    Car came out great. Was very happy with the repairs and the communication was second to none.

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    5 years ago

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    3 years ago

    Absolutely the worst. Could not have been more awful. One star is too generous. Horrible rude staff. Check out the reviews. They are awful.

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    4 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    They did a great job with my car. Everyone was friendly. I thought the time it took was reasonable.

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    9 years ago

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    3 years ago

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    3 years ago

    Car came out great. Was very happy with the friars and the communication was second to none.

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    3 years ago

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    2 years ago

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    6 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    Page 1 of 3

    Ask the Community - Caliber Collision

    Review Highlights - Caliber Collision

    Juan Rodriguez, my service advisor, was quick to meet with me, hear my concerns, and did a thorough review of the damage on my car.

    Mentioned in 8 reviews

    Read more highlights

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    My beloved SUV needed a diagnostic check, so I sent out a few messages through Yelp for auto…read moreprojects and received several responses. Y/D Automotive Mobile Services was one of the first to reply and also one of the most reasonably priced options for diagnostic testing. We received a clear quote up front, and they were very transparent about the service area, letting us know there would be an additional charge if we were outside their 20-mile radius. I appreciated that honesty and made sure to confirm the distance between us. We were assured our home was within range, which made scheduling easy. We set an appointment just a couple of hours later. When we received the text that he had arrived, my partner in crime went out to meet him, and he got straight to work. The whole process felt efficient and professional. When I finally went outside to hear the verdict, it turned out the issue wasn't nearly as bad (or as expensive) as I had feared, which was a huge relief. Y/D also let us know he'd be ready to come back out to complete the repair whenever we're ready. So far, the experience has been smooth, transparent, and reassuring. I'll be following up with another review once the repairs are completed, but this was a very solid first impression.

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    At first, based on the reviews, I was looking forward to this company helping me with my car that…read morewouldn't start. I called and the gentleman answered promptly and said they would call me after they were done with another vehicle so they could arrange a time. 6-7 hours no call back. I politely texted that I understood they may have run longer and to please let me know if they would still be able to come out. No response. The next day I waited until about 10am to give them some time in case they were still. busy. I called, and they didn't answer and there was no way to leave a message. I get it if you are booked and can't help out, but to be "ghosted" by a business and not have your calls returned is crazy. All they had to do was return a phone call and say they couldn't help. I must assume that they are flush with business and don't need anymore work so more power to them. In the meantime I will just have to tow my car to a dealership to get something fixed that should have been relatively easy. I would have attempted to work on it myself but my hand is out of commission for the week which is why I was opting for a mobile mechanic. Waste of time

    Ryan is very knowledgeable about all kinds of cars! He serviced a 1994 Ford Ranger, a 2011 CRV and…read morea 2012 Crosstour in one morning. I like that he communicates promptly and doesn't delay in getting you your estimates. The service I requested cost $15-20 less than a shop that quoted me previously. If he can't help you with a service he lets you know what he thinks you should do next. I'm so glad I found him on Yelp.

    O'Brien's Automotive - Shop cat!

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    O'Briens Automotive is truly one of the best businesses I've ever dealt with. From start to finish,…read morethey make you feel like more than just a customer -- you are treated like family. What really stands out is how much time they take to listen to your concerns and explain things clearly so you know exactly what's going on with your vehicle. There's never any pressure, just honest, straightforward service you can trust. The team here is friendly, courteous, and professional in every interaction. You can tell they genuinely care about both their work and the people they serve. The quality of service is unmatched -- they go above and beyond to make sure everything is done right the first time. Another thing I really appreciate is how simple and convenient it is to schedule an appointment. The process is quick, easy to access, and always handled smoothly. From check-in to pick-up, everything is efficient without ever feeling rushed. If you're looking for an automotive shop that combines top-quality service, professionalism, and a family-like atmosphere, O'Briens Automotive is the place to go. I can't recommend them highly enough!

    O'Brien's Automotive is hands-down one of the best mechanic shops I've ever been to. Julie runs the…read moreplace with incredible customer service, genuine care, and a vibe that instantly makes you feel welcome and taken care of. The atmosphere is friendly, fun, and professional all at once -- you can tell this shop is built on trust and pride in their work. Her mechanics are absolutely talented: knowledgeable, honest, and insanely skilled. They take the time to explain things without making you feel clueless, and the work speaks for itself every single time. On top of that, the events they host are awesome and really show how much they care about their community and customers. If you're looking for a shop that treats you like family and gets the job DONE right, O'Brien's Automotive is it

    TrustRock Automotive - Honest and fair car repair TrustRock Automotive  Vehicle AC, brakes, oil change, tires, alignment

    TrustRock Automotive

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    Came in to have our ac tested and charged. The mechanic tried to talk me into believing I needed a…read morenew AC compressor and condenser and told us that if we didn't, it wouldn't blow cold and would maybe last a day if they only charged the freon. We told them we couldn't do the compressor and condenser and he tried to back peddle, saying he was just saying the recharge could only last a day, but could actually last 6 months or a year. We said no thanks, went to O'Reilly's where we bought a charge kit and were shown how to use it, and have had zero issues with the now COLD AC. One thing we did find though, was that the day before we came there our oil was recently checked and was full with no leaks. After we left the shop we found that the oil was completely drained, still with no leaks. Apparently when they evacuated the freon, the oil mysteriously left with it.

    I'm so glad I received a flyer in the mail because I was surprised to know there was an auto repair…read moreshop near me. (Turns out the previous owners had been there 26 years, but did not do any marketing.). I like to support local businesses and since I was approaching the 60K service mark I checked out the place. The new owners have only been there a short time. This is a family-owned business and I truly felt like I was in their home. The waiting area and restroom are clean, comfortable, have free wifi, and they even provide water, soda, and snacks. More importantly, their service was excellent! They kept me informed throughout, complete with pictures of their findings (sent to my phone) which the owner explained in detail. He even checked CarFax in advance to determine the age of my battery that had an issue! I could go on and on, but suffice it to say, I will never go to a dealership for maintenance again! They are at 6584 Babcock Road--check them out and you won't be disappointed.

    Caliber Collision - bodyshops - Updated May 2026

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