My vehicle had a huge scratch and a few dents on the side doors due to an accident. Although, I had various options for body shops to choose from, I had Calliber Collision in mind from the get-go; mainly because other people I know have taken their vehicle there for repairs and they always did an outstanding job. The process was smooth and well organized. Customer Service Reps are professional and will answer any questions you have. 10/10 highly recommend for vehicular repairs. read more

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My niece was in a little fender bender and this is who the woman's insurance sent her to for the repairs. They worked quickly, and was very communicative about progress and notified us of any delays on parts. We had to go out of town while her vehicle was being repaired and we let them know and they didn't give us a hard time about picking up the vehicle. The people we dealt with in the process were very nice and professional and they did a good job with repairs. They even repaired her sunroof on the house. Minor repair but still. It was a very nice gesture. read more

Their customer service is top notch: they fixed the roof of my car after a tree trunk fell on it. Then some parts fell apart and they fixed it again, without any issues. They all were great to deal with. I would definitely recommend! read more

Never been the type to leave a bad review or any reviews on a shop or business but after everything they did at caliper collision to my truck I'll never recommend anyone to go and I'm here to show proof and videos of everything If you really care about your car and it's your personal vehicle that you love and really take care off I'll never recommend this body shop & here's why. I was attended by Julian tall chubby white beard who was very nice and mature at first when I dropped off my truck so it can be fixed. I told him their was no rush with the truck I just wanted to make sure that everything would look perfect and new since that's how my truck was before being recked from behind as you can see in all the videos and pictures that where taken. The truck was dropped off April 2 and picked up for the first time May 12 I was told that my truck was ready I went & picked it up last minute right before they closed. Julian was super happy to explain everything to me and how the car came out brand new. He kept stating that everything is brand new,taillights, tailgate, bed, rear bumper defense, exhaust tips he just kept repeating that everything was new & everything was measured to perfection on the dot to make sure the bed was perfect since they had to cut & weld the frame. I honestly didn't really overlook at the truck since Julian was making everything seem perfect with his smile & attitude so i left without overlooking but Once I got to my shop & noticed everything. I was shocked with all the swirls & scratches that the truck had. The tailgate wasn't new either,it came from a junk yard off another Chevy Silverado trail boss The whole interior of my truck was left with dirt and debris from sanding the cars inside the body shop So I calmly called & told Julian everything that was wrong he told me " no worries bring it by & I'll polish your taillights and take care off all the overspray " I did May 14 showing him all the defects and used parts that he had told me at first where all new. He told me he didn't have to put new parts because it's not mandatory that the lights can be used and the tailgate as well because the insurance companies have their policy stating if they can't get new taillights they can get used oem recycled same thing goes for the tailgate and yet they charged my insurance almost $18,000 for total repairs Which i honestly don't see since mainly all the parts where used and not new My interior starlight headliner was brought down and messed with leaving Marks and handprints on my headliner and braking a rear passenger side panel I left my truck since I was going out of town on a trip and Julian said he would take care of all the scratches and problems that happened. I left calmly I get back from my trip May 23 and I had messages already letting me know that the truck was ready for pick up so I call to make sure I don't make an hour drive to pick up my truck and it's not ready. I called caliper collision 3 times they didn't answer I didn't bother and called the following day in the morning 5 times and they would answer but when I told them who I was and that I wanted to know if the truck was done they kept putting me on hold. Julian gets back to me and let's me know that they haven't touched anything on my truck and they haven't washed it either since they are waiting on the rear passenger plastic interior trim that broke off when they decided to mess around with the headliner He said " it makes no sense for me to clean and wash your truck when it's going to keep sitting outside and getting full of overspray " I lost my mind honestly with his response i responded with "how are you going to letting someone's personal vehicle be parked where it's going to get overspray imagine if it wasn't my truck but someone else's valued car. " read more

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I can't say enough it was a pleasure Very convenient close to my home Very very clean Very friendly Personnel Excellent quality warranty amazing All around first class read more

The service was very quick. Easy to fine. We got our car back very quick. Everyone was really nice.

Julian is the man!!! The repairs and paint job were amazing. The customer service was excellent! We were notified every step of the process. We were told 2 weeks to have the car completely done, and they kept their word. I will definitely without hesitation, recommend this shop to friends and family. Thanks, Julian!! read more

Caliber Collision - Great work!! - Body Shops Near Me - Pembroke Pines, Florida

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Today we picked up our car and we're extremely satisfied with our experience working with Caliber Collision. I chose to repair my car with Caliber after carefully reviewing our options suggested by our insurance. Caliber Collision was a stand out from their reviews so I was comfortable with my selection. From the first phone call to set up the drop off and all the way to picking up the completed vehicle communication with our service advisor Julian Herrera was excellent and he kept us updated on every step of the way. The entire team at Caliber is very friendly, knowledgeable, and helpful. Thanks for making such a stressful situation (the accident) into such a positive one. Thank you again!! read more

They recently fixed my truck and will definitely return there. I visited the office located on Taft St. and I'm very satisfied with the work. The crew is helpful, professional and the work is completed when they tell you. I dealed with Sam and Herrera. Thank you guys! read more

My 2013 Accord was rear-ended, & the other driver's insurer sent us to Caliber Collision West Broward. Our consultant Samuel Parra was outstanding from start to finish. He was professional, timely and accurate, while overdelivering on his commitments. He handled everything, and didnt require a penny from me. Further, the quality of repair was outstanding, as they corrected a faulty repair previously done on the vehicle. The paint match was perfect, and the car looks as good as new. Many thanks to Samuel and the entire Caliber Collision team for a job very well done. read more

Not coming back and will not recommend anybody to this collision center. Car came in messed up driving ok, they fixed the exterior but when I got my car back it was driving as if monkeys assembled the car. Making all types of noises disappointed staff was rude as if they didn't want to work just overall bad experience. read more

I'd like to start off by thanking the entire Caliber Collision team for their level of professionalism and care during my time using their services. Notably, Nick, Julian, and Sam are great assets to the company and should be recognized for the work that they do. Nick's leadership skills are exceptional, his professionalism, patience, and care set him apart from your average leader. All in all, Their professionalism and dedication to ensuring a positive experience were truly impressive. I highly recommend their services to anyone seeking world class- premier customer service. Thank you Caliber Collision read more

First, their location is 3 minutes from my home, which was extremely convenient. I wasn't sure what to expect since I had never been to a body shop before. Making an appointment was easy and painless. Since the moment I walked in, the staff made me feel at home and at ease. My service advisor Julian Herrera was amazing. He answered all my questions, explained everything thoroughly and was very courteous and welcoming. He was very knowledgeable and offered great advice. Outside of the location, Julian and their location kept me updated every step of the way while I waited for my vehicle to be repaired. I never had to call. When my vehicle was ready, I was floored as to how great my vehicle was. They did a superb job. Their General Manager Moises Garcia was also there to great me and make sure that I was happy with the work and to answer any questions. I was a really great experience and I highly recommend them. I also found out that they are nationwide with about 1500+ locations and have a lifetime warranty on the repairs for as long as I own my vehicle! Thank you Caliber for all your great work and making the experience awesome. read more

Terrible customer service. We took the car to the Lexus Collision where they attended to us right away.

My car was broken, Bumber was fell down. Fernando Valentino helps me to fix. He did wonderful job, He is nice man.

Second time that I had to use this body shop. Yeniley and Gabriela were great, they took great care of me and my car. Had my car looking better than ever. Thanks! read more

15 days ago I was in a hit and run accident that cause over $5,000 in damage to my truck. It was the first accident that I have been in, so I was at a loss as far as what to do. The staff at Caliber were very friendly and helpful. They took the time to explain everything to me and made me feel at ease. Over the next 2 weeks, I got multiple text messages letting me know what was going on with my truck. Today, exactly 2 weeks from when I dropped my truck off, we got the call that it was ready for pickup. When I saw it I literally did a happy dance! The repairs look AMAZING and my truck looks better than ever!! Thank you, Calibur! I will be recommending you to everyone I know! Check out the before and after pics! read more

Caliber Collision - After - Body Shops Near Me - Pembroke Pines, Florida

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I was rear-ended by a driver that was texting while driving. It caused some damage to my Lexus in the rear-bumper. I was amazed by the good job they did here at Caliber. It looks like new. The staff was very straightforward, clear and transparent with the insurance claim. I appreciate that very much. Gabi and the other lady that are in the front desk were very kind and informative. Thank you Caliber Collision for "getting me back to the rhythm of my life" read more

I trust caliber because they have lifetime warranty on their jobs. I had a job done on my bumper at a different caliber location a few years ago. I saw the bumper started drooping down, so I took the car in and they were able to fix the problem, free of charge. Im happy I went with them. read more

This is a wonderful car place! A week ago a minor hit my moms car and we came here right away. They took care of us and we got a rental car from Hertz. A week later we got the car back all fixed and ready to go! Thank you, have a nice day read more

Caliber Collision - Lobby - Body Shops Near Me - Pembroke Pines, Florida

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Everyone at the front office was very nice and very supportive. The shop looks great and well organized. Nice work on my car. Highly recommended. read more

good services and body work on my car. Excellent time to finish and pick up my car!

Highly recommended! Fixed my leak in an hour at a great price. Had been several other places with no luck. Sry nice and friendly staff that is easy to work with. read more

dont leave nothing in your car of vaule they steal there dropped my car off there came to pick it up my led lights i paid $150 for were missing and my brand new shoes that were still in the bag were missing but they left the bag in the trunk read more

Actual Rating should be ZERO stars. so far repair seems to be ok. however, being "committed to complete satisfaction" is lip service. our repair took 8 weeks!! We visited this location 3 different times and kept finding errors and even some new damage to our car. QC/sales rep George was very good and tried his best. However, we tried connecting w/ GM Matthew over the phone and at the location and was only able to speak with him once over the phone after 3 separate efforts on our end. he never attempted to call us back. Won't be going back to this location. read more

BEST COLLISION CENTER EVER. The service was amazing. I got constant texts on everything and the facilitated renting a car so that everything went along smoothly. Definitely coming here again. read more

Great company, great employees, great service. Truly take ownership of their work and go above and beyond to service every customer. My vehicle was involved in a rear end collision. This staff truly made everything easy, convenient, and efficient. They kept me updated on the entire process and made sure I left content with their work. Manager Brandyn and service advisor Kevin are great guys who go above and beyond for their customers. Will only be dealing with them from now on! read more

Great place. Kevin was extremely friendly and provided very efficient service. They did a fantastic job on my Alfa Romero so don't be concerned if you have a more exotic car. read more

This was my second repair at Caliber,much different than first,I was promised 2to3 days took 8,Manager said he was down a paint booth,after he took our car. We said we wanted the replaced headlight back,The day after we pick car I came back for headlight ,waited 25 min.only to be told person working on car threw it away !! I told Manager I would contact corporate,And left 10 min later, l was notify he found It.finally got Work on car was good but would think twice about going back ! read more

The management and communication at this shop is atrocious. I came in a few of weeks ago for an estimate, and was told that I needed to call ahead of time and make an appointment, which was fine, I understood and made my appointment. When I came in for the appointment, I was told their would be a wait, which defeated the purpose of the appointment I had ALREADY set up. There was no presence of another customer, and from the looks of the shop it didn't seem there was much going on. After about a 15 minute wait, I met with an employee there by the name of Matthew and his attitude seemed stressed, annoyed, and uptight. Maybe he had a lot going on that day, but in no way should that be expressed to any customer that walks in especially a possible paying customer. Long story short I did not bother going through with the estimate and took myself to another collision shop for the estimate and went ahead and got my work done there. Stay away from this unpleasant location. Caliber must hire anyone as an employee without looking into their customer service abilities. read more

Before I begin my review I want to make it clear that I have never ever done a review good or bad mostly when I get good service is what I expect and when I get bad service I typically just put up with it and MoveOn caliber collision has convinced me to give them a review I had an accident on November 30 and my insurance State Farm offered me them as one of their authorized body shops I took my truck there with the assumption that they would be professional and thorough and fix my vehicle to the brand new condition it was in prior to my accident The staff was friendly enough as any business you're bringing them new business would be they advised me it might be 10 days to fix while I was there I signed the paperwork and left the truck in their hands this was on a Friday evening and they were closed the weekend I gave them till Thursday the following week before I called to get an update at which point they told me that they hadn't taken the truck apart yet at that point I tried to change shops obviously a shop that doesn't look at your truck for four days is not going to have your truck back in 10 I was told that I would have to pay all kinds restocking and Etc so I decided to leave it with them and see if they will live up to the ten-day estimate I got my truck back after 22 days the last day and a half was because they needed to detail it well and make sure that everything was working correctly they told me I could pick it up in the late afternoon when it was already dark Friday 22 December on Saturday morning I inspected the vehicle to my distress it was leaking radiator fluid all over my driveway the dings that they were supposed to have taken out from the accident are still there plus now is an extra one they didn't replace my door panel correctly so it's loose my front door has all kinds of overspray all over the glass and door The automatic up on the glass the minute it hits the top comes right back down and to further add insult to injury I had paid them on the side to take a ding out of my panel you can still see where they tried to take it out he said he would buff it out and get most of the scratches off that was never done and I now have a second ding on the panel that they were supposedly taking care of the first ding The car was never detailed And when I questioned it they said that it had rained That day but a detailed car with a little rain would just have a few spots this looked like it been gone through mud then just rinsed off Monday morning when I called to complain they told me no problem just bring it back and they will correct everything if they took 22 days to do it wrong how long more would it take for them to do it right I'm too old for riddles and since they have so many good reviews I figured I'd give you an honest one read more