I had a super experience with the folks at Calibre Collision. The staff was friendly and attentive to my needs. Even though I didn't have an appointment they fit me in, evaluated the damage to my car, repaired it, and didn't charge me for anything. I highly recommend Calibre Colly on Highway 501 in Myrtle Beach, SC. read more

Insurance sent me here. Left with half the clips in my trunk missing and a taillight with a broken bulb. Lol it's like they don't even test cars before they clear them for the customer. After fixing my trunk and repainting, they got overspray all over my rear windshield. amateur work, go somewhere else. read more

I would give 0 stars if I could. Stay away from these people! I was sent to them by my insurance company. The technician did a sketchy review of my car, pointed out issues that had nothing to do with the "accident" and gave me some BS reason for not putting the car on a lift when I clearly said my concern was with the undercarriage. This tech, Derek, told me to go and get an oil change because they would like my car and could inspect for damage. When I told my insurance company about the issues, they apparently called Derek and he LIED about our conversation. I will never use this company ever! read more

I stopped in to Caliber Collision to request an estimate for an exterior part replacement on my Volvo. After waiting a time for someone to show up at the front desk...I explained it was a small repair...(damaged part replacement) and was told I needed an appointment..!? For an estimate..? Then he decidied he would "deem" to look at it and told me they did not do that sort of thing..! Suggested I go to a garage... Customer service was non existent...and attitude ( For A Business ) was abominable...! Look elsewhere... read more

Dent repair and paint job were good. Car however looks horrible on the drivers side as they replaced part of the molding so the molding in the front doesn't match the molding on the back. If it wasn't two pieces right right next to each other you might not notice, but this is very noticeable. read more

Caliber Collision - Side molding. - Body Shops Near Me - Myrtle Beach, South Carolina

Excellent service, communicate well, ready on schedule, proud employees which reflects good management.

Caliber of Myrtle Beach represents the best that the collision industry has to offer. Justin and his team got my car in and done in a timely manner, were quick to return calls and had the car cleaned to perfection upon my arrival to pick it up. Be it an insurance claim, or just walk-in work, I will only deal exclusively with Caliber. I can safely say that the company's claim of caring for people first is an accurate one. Thank you so much for taking care of me!!! read more

Caliber Collision - Body Shops Near Me - Myrtle Beach, South Carolina

While on vacation I damaged my car. A phone call for help was all it took. They checked my car and did a quick fix so that I could get home safely. As a woman traveling alone it put my mind at ease when I got back on the road. Thanks Curtis and staff for your kindness and professionalism. read more

I wouldn't trust any one else with my car. I know the people who work here will treat you like family. The employees here have high morals and values. I highly recommend Caliber Collision if you need work done on your vehicle. I've trusted them with my cars since 2011. read more

All I Can Say Is Don't Waste Time Anywhere Else... This Caliber Collision is Top Notch! From Our Moment Of Being Welcomed By A Friendly and Professional Administrator At FrontDesk to Our Thorough Examination Of Vehicle Damage and Assessment. Our Car Was Originally Sent To Different Repair Facility For Evaluation By Insurance... We Didn't Feel Satisfied With Other Shop So We Came To Caliber. So Thankful For The Professionalism and Knowledge Of Derek and Justin! They Knew What Was Needed To Repair Car The Right Way. Will Never Go Anywhere Else For Assessment or Repair Work. Remember What It's Like To Be Treated Well? Have Followup Calls To Answer Questions? Have Confidence In Professional Skills Of Staff? AND To Feel Like You Are Working With Honest Professionals WITH Integrity? Well That is What You Get At This Caliber Collision Facility. We Couldn't Be Happier and Our Car Looks Amazing! read more

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I came here to fix a window thinking it was gonna take me all day. It took them less than an hour to fix it . The price was fair and staff we're very helpful and welcoming. I recommend this place to anyone with auto body issues. read more

I will NEVER take my vehicles anywhere else if it needed body work. I've now taken two vehicles to them and they looked brand new when I got them back. Every encounter has been the best customer service experience I could expect. I live over an hour away and it's worth every minute of my drive to have Caliber perform the work. Thank you all for making me part of your family and always making me feel welcome! read more

Brandi on 02.25.2020 at 4:32 I spoke to you about bring my car to Caliber for repair. I want to thank you for leaving me on hold for over four minutes!!! Thanks to you friendliness and help it was a quick decision to take my car elsewhere. read more

I've been to many body shops and by far caliber collision in MB is awesome and the manager Justin and the whole office crew are so professional and helpful. The workers in the back go above and beyond their expectations. read more

I had my car repaired there after an accident in Feb. 2018. They had to replace the front hood with a new one and side front panel & repainted. Was over $4,500. The day they painted it they moved it into their lot with severe weather moving in. Needless to say, it sustained hail damage all over the new hood and roof of my car, along with others in their lot. When I called them in the morning to see if it was ready, they explained what had happened, but said it was driveable and they assured me that they would repair the dents. After months of trying to contact them regarding fixing damage with no results, I finally sent them a letter. I did receive a call back and was told it was above his pay grade and he would have the manager call me back. We are going on almost 2 years now and still not resolved. read more

Your myrtle beach store repaired my cadillac after being rear-ended. My lift gate hasn't worked since. I stopped by and a man looked at it and said he'd call me back the following week, I never heard back and none of my messages are being returned. read more

I had lots of damage done to my front driver side bumper due to someone cutting me off. It was my first accident (at 34 years old). I was super nervous when I brought my car in as I didn't know what to expect and didn't want to get told a bunch of BS. Well to my surprise I was referred to this company and boy was I glad I was. When I first walked in I was greeted by a super sweet, helpful, positive lady named Mallory Alligor. She assured me that everything is going to be ok and that they will take care of me. I was then introduced to Curtis Reynolds who did the estimate and ultimately ended up fixing my car. I just have to say Caliber Collision gave me the most Absolutely Amazing service! They were extremely friendly and finished my car a day earlier than expected. The work was beautifully done. ​They were in constant communication with me throughout the week they had my car. I highly recommend this company in the Myrtle Beach are. read more

I was involved in a hit and run accident. Derek, from Caliber Collision, called us to ask how I was and said he was working on our case. He was very concerned and very professional. He had to travel to Charleston to review our case with the insurance company. He called the next day and said he did an estimate on the damage to our vehicle and said what the initial cost was at that time. This was before he sent his findings to the insurance company. I appreciate that he was so thoughtful. I will use Caliber Collision from here on. Thanks Derek! read more

I took my car there to be fixed because my insurance copy set it up for me. I rear ended a car and they repaired it. It was $2000 over what they quoted and my car now makes a clicking noise when you start it. The shop told me it was because my car is a Ford and that's what they do and refused to fix it. I will never go there again and told my insurance company- USAA - the same. read more

Highly recommend Caliber Collision. We use our car for our business and needed it back quickly. They kept to their estimate of 5 days, when they said it really should have been a 9 day job. We received regular updates on the progress. Plus, the car was returned washed, vacuumed, and even window cleaned! read more

They're literally amazing. So helpful and nice!!! We have dealt with them twice and they're so knowledgeable and helpful and they do amazing work! Grateful for this place read more

Professional, courteous, friendly and respectful...... that simple ! From Curtis who handled everything from taking my car, keeping me well informed on updates and returning it in a prompt and timely manner. Even the woman at the desk (Melanie ...... I think..... hope she doesn't kill me ! LOL) was pleasant to deal with and very informative. The name "Caliber" says it all for this business! read more

We took our car in for repair to Caliber Collision 4920 Hwy 17 Bypass, Myrtle Beach, SC. We were told it would be ready in two weeks. It actually took three weeks and I had to call on several occasions just to get updates about the car. It may have taken longer if I was not calling frequently to ask how much longer this repair would take. I was told they were waiting on a fuse box to be shipped!!! Seriously??? This was definitely poor planning on their part. The front driver fender, front bumper and one headlight needed to be replaced. This should have been a simple fix and definitely not taken three weeks!!! I asked when i initially dropped off the car...."How much would it cost to detail the car once you finish the repair?" I was told they do that as a courtesy. I was told they would buff the entire car and clean and detail it. I picked up the car today and upon inspection I realized that no detailing at all was done to the car. Since it was raining, they parked it outside and assumed I wouldn't notice. The first thing I did was run my finger across the rim and my hand was black from the break pad dust. There was a ton of brake pad dust on the rims which proved the tires haven't been washed or seen the first bit of soap! The windows were not cleaned and the vacuum was mediocre at best. I think all that was actually done was a partial vacuum. There was still debris in the floorboards. The fender that was repaired was not lined up properly and the gap between the fender and drivers door was slightly out of alignment and very obvious. I opened the hood and there was white paint over spray all over the black engine parts and covers under the hood. They never even cleaned the buffing waxes and dirt around the edge of the hood on the underside / engine side of the hood. I asked the manager of my repair to come outside and I showed him the over spray on all the black plastic parts. He said, "we didn't do that." Really???? I asked him how he thought that white paint got inside the engine compartment! When you wet sand a car, you have water droplets with paint mixed in it. These little water droplets, dime sized, were all over several parts as well. The manager rubbed one with his finger and said it comes off. Yes it does and it should have been cleaned before I picked it up. However, the fine mist white speckled paint over spray all over MOST of the black plastic parts does not rub off with your finger. This was from not taping out and covering the engine compartment properly before painting. Basically I was given many false promises from the very beginning and the work was about as good as their word!!! I am fairly certain that I will never bring my car back to this location ever again. I will not recommend this location to any of my friends or family. I was very dissatisfied, to say the least, with the workmanship and condition the vehicle was left in after the repair! I wouldn't put a lot of trust in the things you are told by the managers when you drop off the car. The only credit I will give this location was the very nice receptionist lady at the front desk. She was always very polite. Good luck to anyone who chooses this location for their car repair work, I hope your experience was much better than mine! read more