Waited 6 months to get car repaired and then when I picked it up the owner was extremely rude and…read morewas cussing at me. Between the wait time and the owners actions I will never deal with this establishment again.

I had to have a bumper be reattached to my car for $75. It was quickly repaired, and I couldn't get…read morea ride until the next day so they told me it was no big deal. My car was even washed, honest and fast!

It is a good car wash for you to go in and clean it yourself it has a automatic car wash which is…read moresometimes difficult to get working (no employees) but other than that it is perfect.Also for an FYI the self cleaning car wash part is ran by quarters.

I had to return to the body shop a handful of times for them to properly finish the repair. They…read morewere dishonest about the work they did up until the point that I could prove it. I ended up speaking with Jim who told me "I can make or break this repair for you" when I was upset about the lies and poor workmanship. We eventually got to better footing but I cannot in good faith give a good rating when the fourth visit started off with "I can make or break this for you". That is a threat. If you go here, double check that they replaced what they said they replaced. Ask for your old parts. If you don't have the smarts to catch them you might be getting screwed.

I had my car towed to Jim's Body shop because it blew the water pump. The entire staff was friendly…read moreand very accommodating, they provided me with a loaner and stayed on top of the repairs in a timely manner. The quote was right on target and I am thrilled to have my vehicle back in working order. They even washed it for me!!! Kudos to the entire staff! Thank You!!!

These guys have excellent service and work! Helpful, courteous, and speedy above and beyond what…read morewas required.

Service is quick and excellent. Bill was very polite and informative about what has to be done to…read morethe car while I was waiting.

I want to share how grateful my family and I are for this business. We were on our way home from…read moreour trip up north and our car developed a heavy vibration that was coming from the right rear wheel. It was scary. Worried about being stranded on the highway in the 90+ degree temps, we pulled over in Clare to see if we could figure out what the cause was. We called ahead to several repair businesses in Clare and all were booked out 2 weeks. So, we saw Johnson's Automotive listed in Mt. Pleasant and called them. They said they could fit us right in. Our car made it to their place. Their tech got it right in, found that the lug nuts had not been torque-tightened by a previous dealership after a tire rotation, and he fixed the issue and made sure the other three tires were tightened properly. Had us fixed up in less than 30 minutes. We wanted to pay them, we were so grateful, but they charged us nothing. Everyone there was so kind. We are grateful for their help. We HIGHLY recommend them!

While on vacation, at my Honda Accourd check engine light started flashing, which I knew was bad…read moretrouble. The happy ending to this story: I was in Mount Pleasant and Johnson's Automotive was able to work me into their schedule that day, gave me fast diagnosis, friendly polite service, replaced our plugs and ignition coils after 200,000 miles, and sent us on our way with a much happier car and a very much happier family of vacationers. 100% Satisfaction + clean, comfortable lobby to wait in while the work was done!!!!

I've taken both my cars there for repair and inspection, I found the service and trouble shooting…read moreto be excellent, and advice on point. I will be taking my cares there from now on. I'm very pleased with the service I will be going back.

They helped me resolve a check engine light issue and fit me into their busy schedule. They were…read moreinformative and nice. I always bring my vehicles back to Tuffy for service!

They gave me an outrageous estimate of over $5000.00 for a diagnostic test for check engine light…read more Im a women and a senior who know nothing about cars. Shame on you reception woman and old man tech! You lost a customer and my next post is for anyone in the place where I live to NEVER go to you...what were you trying to pull off? Take advantage of a senior women? Your business will suffer greatly! DONT GO THERE! BEWARE

Bought a car found online - they were kind enough to set it aside until I could come look at it…read moredays later, were good to work with in person and willing to move - a lot - on pricing. Very warm and friendly business and I would TOTALLY buy from them again!

I was surprised because I'm used to going in for an oil change and being pressured to perform a…read morebunch of other services. Not here! They were efficient, nice and fair. My car needed a small clamp which they unfortunately did not have in stock but they will order it & not charge for install if I will come back. They did bring me a filter needing replacement but again no charge for install. Told me the engine filter will need replacement at some point but for now theyblow it off to clean it and put it back. They even told me about Chevy rewards and I don't know if this is new but no other dealer has ever mentioned it before. It is not a credit card which I have been told about.