We chose Tolsma Auto Body based on the Yelp reviews and the initial estimate…read more We are new to the Treasure Valley. We had a parking lot mishap where a stub of concrete that was not very visible caught the front bumper of my wife's car and shredded the bottom edge of the driver's side as well as pulled that part of the bumper away from the body. Tony Tolsma is a nice man. He looked at our car and gave us an estimate for $1460. Since we had already received an estimate for about $1860 from another well reviewed auto body shop, we went with Tolsma. Ernestine is the office assistant that we communicated with for the repair. When we brought the car in, on a Tuesday, she said she thought the car would be ready by Friday. My wife called on Friday and was were told that there were issues with getting some parts, and the car would be ready on Monday. I understand that things happen. My wife called on Monday morning. Ernestine said she would have to call the parts people. She said she would call us back but didn't. My wife called again later and was told that the car would be ready by 1:30. We arrived at 1:30 and the car was parked outside, ready to go. My wife noticed that the color of the repair was not a perfect match to the rest of the car, though Tony told us that his painter was excellent at matching colors. When we went into the office, Tony told us this was because of the difference in colors on plastic vs metal. Otherwise, the repair looked good. We were shocked when the bill came to $1950, about $500 over the initial estimate. When we inquired, Tony matter-of-factly told us that he had thought the bumper part included the bottom spoiler, and he was mistaken, hence the higher cost. We thanked him, paid, and left. I knew that my wife was upset about the cost of the repair being so much more than the initial estimate, especially since we were paying out-of-pocket. I was unhappy as well. We are on a fixed income and, to us, $500 is a lot of money. I called Tony later and thanked him for being a nice man and for fixing our vehicle, but expressed my disappointment that the cost of the repair was so much more than his initial estimate. I told him that we should have been alerted to this prior to the repair so we could at least have been prepared. He thanked me for my call, acknowledged that he should have communicated better with us, and apologized, but did not offer to adjust the bill. My biggest problem with all of this is that Tony did a poor job of assessing the scope of the repair. Had we known that Tolsma was going to charge us $1950, we would have gone with the other auto body shop, which included the spoiler part in their initial estimate of $1860. If we need any auto body work in the future, we will not return to Tolsma.

I was headed out on the interstate to Fruitland from Nampa, and then something happened and my…read morevehicle wouldn't drive and started smoking. I called "7" tow company's, they said; it's to far, called someone in Ontario and said call someone in Caldwell, they didn't have a big enough vehicle for my passengers and Great Dane, their tow truck was out of commission, some didn't even know where I was when I described where I was. The company's I called seemed like they were annoyed and it was a Saturday evening burden. I went down the list on google and called Tolsma. Bill was very friendly, told me how much is would be, told me 30 min and arrived with his monster towing truck on time. Bill even stopped 2x, once to pick my passengers up that were getting food ahead at the truck stop, and the 2nd to drop off at my passengers house to get her car. The process was smooth once Tolsma pick up. Thanks Bill

I asked for a quote to paint a couple parts from my Harley motorcycle (gas tank, front fairing, and…read more2 small side covers). It took forever to get a reply. When I finally got one, the quote seemed outrageous! When I asked for clarity on it, or at least what other options there were (like wraps), I got no response.

Responding to 5/6/2022 1 STAR review of Dave's talent and his crew by suggesting that 5 STAR…read morereviews posted are bogus and a ploy to get her business. I've had Dave work on my granddaughter Scion and we couldn't have been more pleased of his work and the crew working under him. Shortly thereafter my Ford Ranger was damaged due to a accident in Meridian and son of a gun, Dave of Auto Express came to mind knowing how talented and satisfied I was with his work on the Scion and wanted Dave of Auto Express to repair the Ranger. In both reviews I gave Dave and employees Auto Express 5 STARS of my own free will. One more thing I want to say, I'm only a customer that didn't know Dave of Auto Express before the Scion repair and wasn't offered any discount for the reviews. Today, I happen to notice a review that accused Dave of Auto Express of pulling some kind of bait and switch operation by making up 5 STAR reviews. Auto Express earned the 5 STARS by pleasing his customers. Thanks Auto Express

I called and made an appointment for an estimate. I show up the place is locked up. I start to…read moreleave and he comes out. I said I'm here for an estimate. He glances at the car and Says, with an attitude "So what do you want from me." I said I need this fix. He says he few months out. I told him that's OK just do the estimate since Im not paying for it and then we'll schedule it. He says just take is someplace else.

I am very impressed and pleased with the service I received from One Stop Body Shop! They were very…read moreprofessional and did an absolutely wonderful job repairing the mirror that was damaged on my car. They helped me out as soon as I took my car to them. I would recommend them to anyone who needs their vehicle fixed. :) Ellie

Do not take your vehicle to this shop, they are theives, over charged for services they didn't…read moreperform on my vehicle. Numerous supplements through my insurance and the quality of work Oscar Hernandez does is below part. Don't waste your time or you money, the location speaks for itself.​

Went to get an estimate on repair of satellite receiver on my roof which had been lifted out of…read moreplace by hitting garage door that hadn't opened properly. Cash job I told them. Three guys sitting at their desk did not have time to give me an estimate. Come back tomorrow. Bull shit. And F them

These guys were amazing. It was easy to schedule, and the process getting my Truck done What's…read moreseemless. They kept me in contact the whole time during the process. They worked wonderful with my insurance company, And the outcome couldn't have been better. As a matter of fact I had a friend that asked me, Did you get a new truck? That's all gonna look when I got it back.

Ina did a great job matching my new truck bed to the original black color. Finished it sooner than…read moreexpected and turned out looking like a brand new bed. Great price too.

From the owner: At our auto body shop, we specialize in providing high-quality collision repair services for all…read moremakes and models of vehicles. From minor dents and scratches to major collision damage, our team of experienced technicians has the knowledge and expertise to get your vehicle looking like new again. We use state-of-the-art equipment and the latest techniques to ensure that every repair is done to the highest standards. In addition to collision repair, we also offer a range of other services including Suspension work, Classic car restoration and more. Our goal is to provide our customers with fast, reliable service and exceptional results. Contact us today to schedule an appointment and experience the difference for yourself.

The only thing these guys are champion of is low quality, second rate repairs. We've had two cars…read morego there over the years and both times the repair job was absolutly horrible. You might as well have the 3 stooges fix your car. They would do a better job.

These people were excellent and professional! The receptionist was polite, attentive and…read moreunderstanding--even retrieving my garage door opener for me when I forgot it in my rental car. The case manager diagnosed the damage, advocated in my favor for OEM parts with the insurance company (for a Jeep bumper, btw), and finished the job within 2 1/2 days. The work was flawless. I'm satisfied and happy.

The resolution received was through the truck company and not the actual location. The company…read moreoffered no real compensation, although they did give the money that was left over from the deposit, which wasn't much once they were done messing things up.

When do you EVER leave a customers 66 mustang on the freeway over night because you were too stupid…read moreand ran out of gas???? Pissed is not even the word for it. Over spray all over the new seats, and missing parts that should have been replaced. Not mention the bill did not add up!