We chose Tolsma Auto Body based on the Yelp reviews and the initial estimate…read more We are new to the Treasure Valley. We had a parking lot mishap where a stub of concrete that was not very visible caught the front bumper of my wife's car and shredded the bottom edge of the driver's side as well as pulled that part of the bumper away from the body. Tony Tolsma is a nice man. He looked at our car and gave us an estimate for $1460. Since we had already received an estimate for about $1860 from another well reviewed auto body shop, we went with Tolsma. Ernestine is the office assistant that we communicated with for the repair. When we brought the car in, on a Tuesday, she said she thought the car would be ready by Friday. My wife called on Friday and was were told that there were issues with getting some parts, and the car would be ready on Monday. I understand that things happen. My wife called on Monday morning. Ernestine said she would have to call the parts people. She said she would call us back but didn't. My wife called again later and was told that the car would be ready by 1:30. We arrived at 1:30 and the car was parked outside, ready to go. My wife noticed that the color of the repair was not a perfect match to the rest of the car, though Tony told us that his painter was excellent at matching colors. When we went into the office, Tony told us this was because of the difference in colors on plastic vs metal. Otherwise, the repair looked good. We were shocked when the bill came to $1950, about $500 over the initial estimate. When we inquired, Tony matter-of-factly told us that he had thought the bumper part included the bottom spoiler, and he was mistaken, hence the higher cost. We thanked him, paid, and left. I knew that my wife was upset about the cost of the repair being so much more than the initial estimate, especially since we were paying out-of-pocket. I was unhappy as well. We are on a fixed income and, to us, $500 is a lot of money. I called Tony later and thanked him for being a nice man and for fixing our vehicle, but expressed my disappointment that the cost of the repair was so much more than his initial estimate. I told him that we should have been alerted to this prior to the repair so we could at least have been prepared. He thanked me for my call, acknowledged that he should have communicated better with us, and apologized, but did not offer to adjust the bill. My biggest problem with all of this is that Tony did a poor job of assessing the scope of the repair. Had we known that Tolsma was going to charge us $1950, we would have gone with the other auto body shop, which included the spoiler part in their initial estimate of $1860. If we need any auto body work in the future, we will not return to Tolsma.

I was headed out on the interstate to Fruitland from Nampa, and then something happened and my…read morevehicle wouldn't drive and started smoking. I called "7" tow company's, they said; it's to far, called someone in Ontario and said call someone in Caldwell, they didn't have a big enough vehicle for my passengers and Great Dane, their tow truck was out of commission, some didn't even know where I was when I described where I was. The company's I called seemed like they were annoyed and it was a Saturday evening burden. I went down the list on google and called Tolsma. Bill was very friendly, told me how much is would be, told me 30 min and arrived with his monster towing truck on time. Bill even stopped 2x, once to pick my passengers up that were getting food ahead at the truck stop, and the 2nd to drop off at my passengers house to get her car. The process was smooth once Tolsma pick up. Thanks Bill

Thank you for great customer service. Chuck and the team at caliber collision did an amazing job…read more would highly recommend them.

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

I asked for a quote to paint a couple parts from my Harley motorcycle (gas tank, front fairing, and…read more2 small side covers). It took forever to get a reply. When I finally got one, the quote seemed outrageous! When I asked for clarity on it, or at least what other options there were (like wraps), I got no response.

Great customer service, honest, efficient and fairly priced! Did a great job fixing the paint on my…read moreold truck, matches perfectly!

I am very impressed and pleased with the service I received from One Stop Body Shop! They were very…read moreprofessional and did an absolutely wonderful job repairing the mirror that was damaged on my car. They helped me out as soon as I took my car to them. I would recommend them to anyone who needs their vehicle fixed. :) Ellie

Do not take your vehicle to this shop, they are theives, over charged for services they didn't…read moreperform on my vehicle. Numerous supplements through my insurance and the quality of work Oscar Hernandez does is below part. Don't waste your time or you money, the location speaks for itself.​

The resolution received was through the truck company and not the actual location. The company…read moreoffered no real compensation, although they did give the money that was left over from the deposit, which wasn't much once they were done messing things up.

When do you EVER leave a customers 66 mustang on the freeway over night because you were too stupid…read moreand ran out of gas???? Pissed is not even the word for it. Over spray all over the new seats, and missing parts that should have been replaced. Not mention the bill did not add up!

Where do I begin ! Owners dad made threats to harm me because he didn't like that we were upset…read morewith how long the owner had our vehicle . He had the car for almost 6 months . He moved shops 3 times while he had the car . Being evicted from one of the shops . It was a warranty claim and he padded the bill and then we had to pay out of pocket for things that didn't even take place . When we picked up the car. We arrived home and the $1200 subwoofer was gone ? Stolen !! When we asked Clay about it . He stated "I will see if I can find it" Then he said told us it wasn't his issue . The car was not fixed . It drives terrible and sounds worse that it did when we had it towed to his shop . His response to that is the car has alot of miles on it . Really?!? He didn't fix anything only made this worse . On top of everything else one of his employees was moving it and back it into another car damaging the tail light and bumper . Instead of having it professionally fixed he tried to replace things off cars from jalopy jungle . The sad part about all of this is my boyfriend has know Clay since he was born and he was trying to support his small business . I would avoid doing business with him ! You will be taken advantage of !

They got my pickup on Saturday and told me that they would have it done on Monday. I gave them the…read moretransmission to replace the one on the pickup. On Tuesday I couldn't get hold of anyone at the shop. I called them Wednesday morning and was told that it would be done that day. (I still haven't got my pickup). Thursday morning my husband and I drove over to their shop no one was there. There sits my pickup with the transmission in but the drive line was missing. I and my son have been calling all day today and no one answers. For a job that was suppose to be done in one day is now 4 days into it and still can't get hold of anyone. Very poor business practice.

Excellent customer service! Very responsive and accommodating. Staff is stellar…read more Work exceptional!!

I asked Santa to get my car detailed. After hauling grandkids and my dogs around I was embarrassed…read morefor anyone to see it. My car looks brand new inside and smells soooo clean. I wish I had taken before pictures. Now I can keep it up Thanks McDowell's