This review is based on my overall experience with customer service and getting body work done on…read moremy vehicle out of pocket (not an insurance based claim). I took my black Nissan Versa Note to Wren's Collision in 2025 for a quote on a damaged passenger door that I wanted to get repaired for years. It was damaged by a concrete pole while backing out of a parking garage and unable to open due to fender damage. In 2025, I made an appointment for review and Dana provided a detailed quote with paperwork with pricing. She also helped me that day by removing a stain from a white car that hit mine while it was parked at a shopping center, since I brought that up as well when inquiring about the body repair. I did not decide to proceed with the door repair then because the cost was higher than I expected and I was not ready to pay for it out of pocket. The customer service I received was great & I said I would return when ready to pay for the passenger door repair. In March 2026, after more research, comparing the cost to buy a newer car and a pressing need to have a functional door so the car could seat four people safely before my approaching due date, I called Wren's Collision to see if they had my 2025 quote on file and to verify if they could use it to complete the repair. They were able to locate it and confirm that the pricing would be the same or less (due to part costs decreasing). My car is 10 years old now, so finding the fender and door is not so hard. I decided to proceed and I worked with Dana throughout the process. First, I paid a deposit to cover the parts on Tuesday, 3/31. She provided an estimated timing of 3 business days for the parts to arrive & about a week total to complete the job. The parts arrived by Friday, 4/3 but they were damaged so they had to reorder them from a vendor. I appreciated the transparency, even though this set my preferred timing back by a few days, but the communication was on point. The new set of parts arrived by the EOD the following Wednesday & I dropped my car off Thursday morning, 4/8. The administrative staff was friendly. I filled out paperwork, and Dana and I looked at the car to make sure the current damage was noted properly before I turned over my keys. Dana let me know she requested prioritization of the repair with the mechanics due to my circumstance and said it would be done by the end of the next week. Once my keys were turned over, I received a text from a third party associated with Wren's that provided updates on the status of the car repair progress. This was refreshing. I opted to uber home, but they work closely with Enterprise which is right next door, should you need a rental. On Tuesday afternoon, 4/14 - I received a call confirming that my car was ready for pick up. I picked it up around 5:15 PM the same day. I was AMAZED when I saw my car. Not only did the passenger door look brand new again, but they took the time to vacuum the inside of it as well, so I felt like I was driving a new car home. I am thrilled. Body work is not cheap, but it sure does feel good to get it done right after many years of riding around with visible damage and an unusable passenger side. Thank you to Dana & the staff for giving me peace of mind as I drive my car. I recommend this shop based on my overall experience.

I am sharing my experience with Wren's Collision Douglasville, Ga. Group in a factual and…read moredocumented manner as part of an ongoing consumer complaint. My vehicle, a Nissan Rogue Platinum, was involved in a collision and was towed directly to Wren's Collision Group. At the time of drop-off, I completed a walk-through/intake inspection documenting the vehicle's condition. After repairs were completed, the vehicle was released and towed back to my residence. At pickup, I did not have an opportunity to conduct a joint walk-through inspection with a representative of the shop to document the vehicle's condition at the time of release. The vehicle remained in their possession for approximately 8 weeks. During that time, communication was inconsistent and completion timelines were extended multiple times. While the collision repairs appear to have been completed, I have an unresolved concern regarding windshield damage that was not present in my intake documentation/photos prior to the vehicle being taken into their possession. Specifically, there was no red impact mark or similar windshield crack damage documented at drop-off. Upon return of the vehicle, I observed 2 impact marks and a cracked line across my windshield. A red mark/impact point on the windshield that was not reflected in my intake photos or documentation. I raised this concern with the shop, but the issue remains unresolved. I am documenting all records, including photos, invoices, and communications, and pursuing resolution through appropriate consumer protection channels, including the Georgia Attorney General's office. I am sharing this for awareness so others understand the importance of detailed documentation at both drop-off and pickup during vehicle repair processes.

As always, amazing service from Hardy! Tabby was amazing and couldn't have asked for a better…read moreexperience. Booked my appointment and from there it was smooth sailing. I have a 2008 Pontiac Solstice GXP who needed key fobs and tpms reprogrammed. Everything was completed at a fair price and in a timely manner, as promised! Tabby was right in that their service was so great I would t want to take this car anywhere else. Highly recommend. Thank you again!!

Horrible sales people.. Don't return calls or text messages. I don't believe in begging dealerships…read moreto sell me a truck. Web site clearly says 10k **Discount available to everyone, but they won't give you this unless you finance with them for 7.9 to 9% with GM. So this very misleading. Explained I'll just refinance and get my 4.5% at my bank but they don't want to deal with me because I won't agree to keep the loan for 6 months. Basically just hung up on me.. Rude, and Scummy business tactics.

I am reaching out to you regarding damage to my property during a towing for my next door neighbor…read moreon 3/21/24 after 8 pm. The drivers drove through my yard in the process of the pick up. I addressed this with the two drivers who were very nonchalant. The truck was on the same side of my yard which recently had $2,000 worth of plumbing repair less than 2 months ago. I spoke with one on the men regarding the damage. He acknowledged and claimed ownership of the damages; however he did not provide me with his name nor any contact information. The truck became stuck in my yard during the pick up. After, the truck was able to gain traction, the drivers fled the scene. A police report has been filed for documentation purposes. I trust that this matter will be handled professionally and in a timely manner. I am following up with you regarding damages to my property. Thus far, there have been no responses to my recent emails nor texts from you regarding trespassing on my property and the damages to my property. The lack of professionalism and accountability is very shocking.

Unfortunately I had to get my car towed to the dealership. I called they got there within 30…read moreminutes (which in Atlanta rush hour traffic is a blessing). Got me to the dealership. He was patient while they found somewhere for him to put the car. He even offered to drop me home. Courteous and professional the entire time. I hope I never need another tow, but if I do, I know who I should call.

I highly recommend this business! They are honest, straightforward and communicate well…read more Most recently, I brought my Honda in for a tune up and They did a fantastic job ensuring my car was cared for and were very timely with contacting me. I asked them to also check out my car to see if any additional items needed attention, while they completed the tune up. They could have easily "created" reasons to try and up-sale unneeded things, because my car has 318K miles on it- but they didn't. They were very straightforward and honest. Trey was my service tech and he explained what would be inspected during the tune up, contacted me when it was ready for pick up. About a week after I picked my car up, the company reached out again to make sure everything was working correctly. This company's communication is spot on! Other places I have used promise to call, but never do. This place is great! I originally brought my car in a few years ago because I was leaking radiator fluid and my previous shop could not locate the cause of the leak. Douglas County Autocare found the cause immediately and fixed it. They have my business for all my vehicles!

Extremely disappointing experience in taking my car to be checked for an A/C issue that was fixed…read moreby Douglas County Auto Car a year ago. They weren't able to find the issue but instead of dealing with this in a courteous, professional manner, the manager David Walden was rude and sarcastic. Would not recommend this business to anyone.

Corbitt's is great. Michael and Chandler are very professional and give great customer service. I…read morehighly recommend them. I wouldn't take my vehicle any where else for repairs. The best.

Great customer service Chandler was very knowledgeable of the process and ensuring my service…read morerequest was met. I recommend this location based on the professional customer service the quality service as well as price.

My insurance roadside was a mess but Charles drove over his tow truck "Snow White" and gave us…read moreoutstanding service and turned the situation from horrid to a pleasure. Would not of thought it was possible to end the afternoon and early evening on a high note after being stuck on I-285 for a time. I got the car to limp to a safer place and wait for Charles. Top notch service and a great guy.

I was charged 250$ to pull my car off an incline and 4 feet to the side of the rode . Even if I…read morewas charged per mile to get to me 250$ is ridiculous , after waiting 2 hours . My car never even touched the bed of the truck I was able to drive it home no engine problem or anything . I could have easily called another company, but I was not given prices until after my car had been pulled into the street .

very friendly and efficient! 1000$ cheaper then the dealership for my water pump on my 2017 Audi!…read morehaven't had an issue since!! I highly recommend them for all repairs an maintenanc!

My name is Marjorie I have had a very bad experience at this car shop. They charged me over $3000…read moreand stated they could fix the problem. I did not tell them any details because they stated they had a machine that could diagnose any problems. Later I discovered the company was taking the car to the dealer for something they told me they could fix. When it back fired on them, they had to try to make the customer look bad because of their lies. The proof is in the pudding. They lie and try to turn it around on the customer. They don't answer their phone and the phone just rings and rings . When I requested a receipt for the repair they refused to provide my a receipt. How unprofessional is that and where do they do that? I have never experience such an unacceptable experienced. They are going to try to flip the script when they are the problem. As the Bible says what's done in the dark will come to the light. May God Bless them. I highly reommend you take your car some place else and avoid the unprofessionalism.