WOW! I I came in town to go to the Kentucky football game. My car had a sound like it was dragging…read moresomething under the tire. I went to Complete Automative Care ( on my daughter's recommendation). at 7 AM. Kristen was/ is AWESOME!! It was an Axel / bearing assemble. They were able to get my car done the same day. When I went to pay, she asked if I was AAA member. Fortunately, I am. Saved me $75. She said "I know you don't live in Lexington, but any AAA shop will cover this Warranty. I wish they had a location in y home town, Atlanta!!

Super friendly staff and an accommodating waiting room! Kristen helped me out multiple times and…read moretook fantastic care of my car. I highly recommend!!

Don't go to this guy I had him give me an estimate on my car and he told me it was going to cost me…read more$800 skeptical I went to someone else and they fixed it for $350 this guy didn't even look at my car and shot me that price this guy is sketchy at best . As a grandmother with cancer in the middle of radiation and chemotherapy I felt he's trying to take advantage of me and I'm a 94-year-old great-grandmother with cancer in both eyes and a colostomy bag that leaks Sincerely LN

Great service and good work fixing my wife's very old (2001) Jag. Very friendly staff on top of it…read moreall.

My experience was with the shop on Duncan Road, but can't imagine anyplace these guys run being any…read moredifferent, so wanted to just drop that review here, too, in case someone missed it over there. So, here's my experience with these folks: These guys are THE best thing since sliced bread! I took my Jeep Wrangler to another shop in town to have a sensor that was giving me a brake warning light replaced. Next thing, they told me they'd have to replace the wheel assembly. Next thing, they told me they had broken off a bolt in the axle & I needed a new axle. Next thing, they told me it was not drivable. Then the price doubled because they had priced the axle wrong. Next thing, I got cranky & pissed them off. Suddenly, it was drivable and I should come pick it up. Oh, and by the way, it would be $100 for their trouble. I pissed them off some more & they told me to come get it & never darken their door again. I said no problem there! Just by dumb luck & some fairy godmother looking out for me, I picked these guys off of Yelp. Called, told them my story. They said you bet, bring 'er in! They looked it over, sent me photos of what they found, along with calls and descriptions and answers to my questions. Turns out, no broken bolt. No need for an axle. They communicated with me about every step. Sent pictures. Were pleasant, straightforward and gave alternatives when appropriate. They gave me rides to/from home and I didn't even have to ask! They offered! Amazing!!! They pulled the fat out of the fire for me and I am soooo incredibly, over the top, off the charts THRILLED to have blindly stumbled into a nest of bright, honest, honorable people who actually seem to give a damn about their customers & the reputation of their business! Can't thank them enough! As long as they are open, they have my business & my praise for everything they have done!

Needed a pair of tires quick and inexpensive. They were able to have me setup the next morning and…read moreeven had a ride device to drop me off at work so dropping my car off was less of an inconvenience.

Last week, really needed my breaks done on my 2015 Honda CR-V and I thought my belt was going bad…read moreas well. I called 5-Star and a few other places to get approximate prices and availability. Though 5-Star couldn't give my an approximate price over the phone, they were the only ones who would squeeze me in the same day. Everyone here was really friendly. 5-Star said all I really needed right now was my breaks and rotors; and they said the belt was fine. What a relief! I was happy to find out they didn't try to buy other stuff for my vehicle. They did tho, give an extra paper filled with suggestions for future car repairs. I thought that was really kind to give us a heads up; and that they didn't say that we needed it all right now. Anyway, being about 7 mins from my house and living in Lexington for over 3 years, I had yet to find a repair shop that I just loved. I will be coming back again for all of my repairs!!! Thanks for everything!!!

Called last week to have oil change, battery tested, and check about car pulling to one side. I was…read moretold that they could get me in on 10-5-23 @8:00 am. I arrived at 8am and Ellen (who made the appointment) told me she had me down for 10am. My husband picked me up. At 2pm, I called to check progress on my car and she told me she would check & call me back. I didn't get a call so I called back @3pm and same person told me that it was finished but the "supervisor" needed to check it. My husband dropped me off and it took a half hour to get the bill. I ask her why I had not been notified about appointment change and she didn't respond, no apology was given (my husband heard the conversation when I made the appointment and was told 8am) . With oil change and battery testing they charged $92.68 with $25.00 of that being for battery testing. I had used 5 Star several times over the years with good results but not this time and never again.

I am very thankful for an honest and professional car shop in our town. They made the repairs…read moreneeded in less time than quoted and total was less than they quoted also. They also looked into an issue they didn't have to, making sure I was safe on the road. Thank you for your time today. my car is running perfect.

I had to stop for an unexpected car repair for passing through town. These guys were honest, fair…read moreand fast with the repair! Would definitely recommend them to anyone.

First my car, then my wife's and then our two grown adults. Ashley's is our trusted resource for…read moreall of our auto repair needs in addition to tires and brakes. We totally trust Stan and his time to do the right thing for us and to be fair in the prices charged. I honestly can't wait until my new cars are out of warranty so I can be rid of the dealer and back with Ashley's

I brought my car in with a punctured tire and had a great experience. Even though it was a busy…read moreafternoon, they were able to repair my tire and get me back on the road at a very reasonable price. Very impressed with the friendly, professional staff and excellent service (and the adorable office cat.)

So my dear neighbor backed in to my car on September 23 of 2023. It made a basketball sized…read moreindentation in the front side-panel / headlight / bumper of my 2018 VW Tiguan. The damage unfortunately was pressing against the driver's side door and prevented me from opening the driver's side door. Therefore my car was out of commission until this repair was done. I really needed my car back fast. I called around to every bodyshop in a 60 mile radius from Frankfort KY. Everybody was booked. I mean booked up for over a month; some places were booked for 2 and 3 months. I've lived in Frankfort for 22 years. And I've only had to get bodywork done one other time many years ago. I took it to Dunn's Body Shop in Frankfort. They did great work on my Honda Odyssey. I called them first. They sadly are out of business now. So I called every shop in Frankfort, Lexington, Georgetown, and Lawrenceburg. One of the shops I called was Mr. Freeman at Freeman's Autobody in Frankfort KY. And he was the one who could get me in the soonest. He gave me an appt for Oct 23rd, which was the soonest anyone had told me. That's really why I chose him. I took the car to him and he gave me a very fair estimate for the repair, and that is precisely how much it ended up costing. The best thing about the Freeman shop is the quality of the work. You cannot tell that there was ever any damage to my car. It looks just like new. I will be taking all my body work to him in the future. The owner is Nate Freeman. He's a good guy. A man of his word. -Thomas Jones

I had a couple bent rims that I needed repairing because the gap in the seal was too big to hold…read moreair. I am from out of town and I needed them done asap. After calling multiple shops and getting estimates of a few days to a whole week, I called here. They said to bring them in and they would take a look. They gave me an estimate of a few hours if they got busy and ensured the wheels would get me back home (5+ hour drive). The technician called me 35 minutes later and said they were ready. This place is great and I'd have gone there sooner if I'd known.

Extremely helpful and awesome staff! I had two lugnuts missing. James was great...he went above and…read morebeyond to help me and even had another mechanic put them on for me immediately. I highly recommend RimTyme!