#10!! they are the best !! don't go anywhere else!! great service and…read morePERFECT workmanship! Bringing my other vehicle in for work! My car was ready when they told me it would be....

These guys are the real deal! They will go above and beyond to have your car done right. I was…read morerear ended and needed to find a place to repair and paint my bumper. After seeing the awesome reviews at Collision Specialists of CL, I decided to give them a try and I'm glad I did. They took care of everything! They spoke directly with the insurance company and got all the details straighten out. My car was repaired in no time. I work with colors and color grading for a living and I'm very critical when it comes to color matching. These guys hit the color of my car dead on with no variations what so ever! They are professional and are very good at what they do. Your car is in good hands when you work with these guys. I can't say enough how world class they are. Keep up the great work!

GM Nick and Keigan at the Gerber in Crystal Lake, IL are SUPER STARS!!! They kept me well informed…read moreabout everything and Keigan anticipated every step and my every need. If only every employee could be like Keigan!! She is kind, polite, thorough, efficient, gregarious and she seemingly knows everything!!!! And I cannot say enough fantastic things about how professional and dedicated Nick is. He and his entire team did a fantastic job on my car such that it looks like it just rolled off of the assembly line. They even completed my car nearly a week early, and they kept me in the loop during the entire time. All I can say is WOW!!! Thank you again to Nick and Keigan and the Crystal Lake Gerber team!!!

Please do yourself a favor and Do Not visit this place. Our car was damaged inside and out after…read morethey replaced our windshield. I think if my 11 yr old installed the windshield I would have been better off. The worst shop that exists. Qualify is the worst Ever. I can't give no stars as a review or I would.

After being rear ended, the other driver's insurance company (State Farm) recommended this place as…read morebeing one of their local "preferred" shops. I called Crash 1 inquire over their experience with triple coat metallic paint as well as to get a feel for how they would stand behind their work. I spoke to Sharon in the office there and in addition to the paint, I asked how closely they are able to get body panel seams/openings aligned to factory specs. She replied that was the first time anyone had ever asked her that question and she would inquire with the owner. She calls me back that afternoon and doesn't answer my questions, but instead informs me they can't help me because they are backlogged 3-4 months. No way any repair shop is that booked. Not unless they are doing very high-end custom work. With only two Yelp reviews, they aren't that busy or are really blowing people away with their work. I had a friend call and act like he was in an accident and just needed his car fixed in a hurry. Oh, how that changes things. On speakerphone, I heard Sharon tell him they could take his car in on Monday (we called them on Friday, the day after I was told the months delay). What it comes down to, in my opinion, is they don't want tough, detail-oriented work with a vehicle owner that wants a highest quality possible job. IF they had said we may not be able to meet my expectations, I would at least respect them for that honesty. But they lied..and for that, they get this review and warning to others.

I just had an estimate done here and they were so friendly and nice! They really made me feel like…read morethey are really going to take care of me. They provided me with a bunch of options since I will be paying for this out of pocket "$3000-$4000". They also suggested some used parts and some new parts to keep my cost down. The estimator was great! I really look forward to working with them!

Great customer service and quality work. I needed a minor fender repair completed…read more 1) Yes - Professional 2) Yes - Quality Work 3) Yes - Value for dollar spent 4) Yes - Honest 5) Yes - Clear communications 6) Service Requested / Rendered - repair front right fender on Honda SUV

Completely unreliable and untrustworthy. Below are the pictures of the master cylinder, fluid…read morepulled from the brake line, and the cap that was swelled. Phil was extremely kind at first, when we had work done there. But when it came to a mistake that was made, Phil could not get his head around the fact that they could have possibly made one. I was met with hostility and another bill from a different mechanic to fix the issue. I'm actually in shock when we called him and he told me to come down to his shop to "talk man to man", the guy seemed to be a stand up, honest mechanic and we were initially extremely happy with his work. The cost of everything when they fixed our vehicle was $6,000 back in June. The mistake was $800. Not a stand up guy. Not honest. Would not recommend.

I highly recommend bringing you car here for any repairs. Whether it be from an accident or even to…read moreget your own service done. They are exceptional with customer service especially if you have Beverly as your CSR. Syed is a pleasure to work with. He is efficient, quick and thorough. Although sometimes their pricing can be high, if you want it done right and quickly with regular updates, it is worth it. This is the Algonquin location. I have been there twice due to accidents (not my fault on either)

I had a very disappointing experience with Caliber Collision in Algonquin, and I would not…read morerecommend them based on how poorly my estimate request was handled. I scheduled an appointment for Friday, April 17, around lunchtime, to have two separate impact areas on my vehicle examined. When I made the appointment, I specifically explained that I needed two separate quotes: one quote for each impact area, plus a combined total if there would be any discount for doing both repairs together. I arrived on time and met with Nik Pigounakis, who inspected the car. To be fair, he was friendly, but he also seemed like he was in a major rush. He took photos and told me the quotes would be emailed to me. Then nothing. I waited all weekend and still had not received anything. On Monday near the end of the day, I emailed him to follow up. He said he had sent the quote Friday at the end of the day. I told him I had not received it and gave him an alternate email address. Moments later, I received the quote in both email accounts, which makes the original "I sent it Friday" explanation questionable at best. Even worse, the quote was wrong. It was a single combined quote, not the two separate quotes I had clearly requested when scheduling the appointment. I immediately pointed this out, and he said he would fix it and resend the corrected quotes. Twenty-four hours later, I still had nothing. I followed up again, this time expressing my frustration and asking why such a simple request was being handled so incompetently. I also told him I intended to write a review about the experience. At that point, he simply stopped responding. So after taking time out of my day, showing up on time, clearly explaining what I needed, following up multiple times, and giving them a chance to correct the issue, I was left with no usable estimate and no response. The lack of follow-through was bad enough. The ghosting after they failed to provide what was requested made it worse. Friendly service at the beginning does not mean much if the follow-through is this careless. Based on this experience, Caliber Collision in Algonquin came across as rushed, disorganized, and unprofessional. I will be taking my business elsewhere.

My family and I have been getting our vehicles serviced at Sharp Autobody for over 30 years. Over…read morethat time, Sharp Autobody has been able to provide multiple services to all of our vehicles. My vehicles always come home cleaner than what they were when I brought them to the shop. They have been able to add decals to a Jeep Wrangler, running boards to a Dodge Durango, detail a few of our vehicles as well as replace and paint body parts from personal claims that we did not want to go through insurance, while other accidents we did use insurance. We are VERY pleased with the quality service, communication, personal care and how they help us save money. It was a great shock for me to find that they wrote me a note in my car mentioning that they replaced my licsence plate bulbs which I didn't even know where out! (Could have saved me from getting a violation.). Besides replacing them, they did this for me at no cost! You guys rock! Thank you for 5 STAR service! (Loved my quality loaner car too!)

Beautiful job; efficient service. Got my car in immediately. Very professional and organized!read more

I took my car to Valley Auto Body to get an estimate for two dent repairs and to fix a sheared-off…read moreantenna. The Chevy dealership told me the entire antenna and base would have to be replaced, because it wasn't possible to get the sheared-off antenna out of the base. They quoted me a price of $425. I decided not to even ask the Chevy dealer for an estimate on the dent repair. Valley Auto Body quoted me a "worst case" estimate of $784 to fix the antenna and repair the dents. He said he would try first to get the antenna out to avoid having to replace the entire base. He also said they may be able to do a paintless repair on the dents and save me some more money. I thought, "yeah, right". But I thought the $784 sounded reasonable for all the parts, labor and paint. I dropped off the car and expected to get it back in 3 days. I was really surprised when Gary called late that afternoon to tell me my car was ready. And I was SHOCKED when he told me the bill was only $307!!!!!!! He was able to get the antenna out (so why couldn't the dealership?) and they were able to repair the dents without having to paint. AMAZING!!!! I am so impressed with the quality of service and their honesty and integrity. I HIGHLY RECOMMEND Valley Auto Body. So pleased with my experience with them!!

Do Not waste your time! Do not waste your money! Very poor-quality work. My bumper was falling off…read morethe clips within months. Contacted Gary no less than 10 times. He never calls back. Won't stand behind his poor work. 40 years in business doing what he just should not do. Retire dude! Don't go here. One star is too much.

Scratched my new baby, rookie mistake! A friend of mine recommended The Body Shop of Barrington…read moreand I live in the Elgin area. Worth the trip! The car looks FANTASTIC, staff was friendly, easy to work with, welcoming! My car was done in a matter of days and comes with a lifetime warranty for the work they performed! Very much appreciated and they have my recommendation!

Was referred here by a mechanic to have the underbody of my car inspected before considering doing…read moreany repairs to the suspension of the car. David was excellent and explained and talked thoroughly through the state of my car and what not. Out of the shop without a bill for inspecting, so returning the favor with a deserved 5 review.