I had an incredibly disappointing and suspicious experience with Northside Collision. My 2021 BMW…read moreX7 was sent here as part of a USAA claim, and the level of service was unacceptable. The front right side of the vehicle was damaged. First, after the vehicle sat at their shop for weeks, they admitted on December 23rd that they did not even have a technician available to work on my car and couldn't provide a start date because they hadn't even started disassembly. Second, the estimates provided by this shop were highly questionable. The estimate jumped from $20k to over $33k without any work being performed. Most concerning was that they included "damages" to tires and rims on the left side of my vehicle--a side that was never involved in the accident. When I sought a second opinion from a BMW certified shop, they confirmed that the "mechanical issues" (specifically a steering shaft replacement) Northside claimed were necessary were not supported by the test results. It felt as though this shop was working in tandem with the insurance company to inflate the estimate just enough to "total" the vehicle rather than repair it. Between the lack of staffing, the inconsistent communication from Marie, Christopher, the manager Nate, and the inaccurate damage reports, I would strongly caution anyone--especially those with luxury vehicles--against using this facility.

Excellent experience!! Great customer service and collision repair. Very impressed with them and…read morethis is the best collision repair in Syracuse by far

The professionalism. The detailed information on what was done and why. And the timeline for when…read moreit had to be done. At least one week earlier. Then estimate. I was very impressed with the staff and their experience.

The repair is literally better then the original. They work for you not the insurance company. They…read moreare nice, professional and love cars.

I have been going to Carlos for many years. About 10 years ago I bought a 2012 Ford Fusion used…read morethat had some rust. He took her in, touched up all the rust and she looked beautiful and lasted me 8 years! When I had a small fender bender I took her in again. He handled the insurance claim and took care of her once again. I just purchased a 2017 Ford Fusion. She has a few bruises and some surface rust so I am off to see Carlos so he can make her shine. I couldn't ask for a more professional and easy to work with repair facility. I would recommend Morales Collision to anyone that needs to go through insurance or pay out of pocket. I have done both with Morales Collision and I am glad I chose his facility for my repair work.

Good service. Smaller shop so pricing is way more fair and consistent. Owner is friendly and…read morehelpful. You may have to follow up to get a quote but well worth it.

I MUST write this review regarding my experience with Driver's Village Collision Center Mazda…read more The interactions from the first phone call on 12/3/2020 thru 12/21/2020 when I picked up my car was TERRIFIC! Dave, Elaine, and Christine were truly professional and greatly knowledgeable. This was my first auto accident and I couldn't have expected such helpfulness and expedite repair of my vehicle. I arrived after work to drop off an insurance check and was treated with kindness when Dave offered to show me the car, assist me with any concerns, and make sure the rental was working out for me. Elaine and Christine were pleasant each time they picked up the phone and were always able to answer my questions - these three employees are a value to your company and I have been spreading the word about how great this experience was with the Collision Center at Burdick Mazda. It's unfortunate to have someone hit your car after a long day at work but these employees reassured me that things will be ok and promised me they would work hard to finish as soon as possible. They also asked me how I was doing and showed great kindness and compassion during this unfortunate experience. THANK YOU TO THE COLLISION CENTER FOR MAZDA AT BURDICK IN CICERO, NY - YOUR MADE THIS A N EASY AND TOLERABLE EXPERIENCE...

I would like to say thanks to the collision center staff for the great job they did repairing the…read morepaint work on my convertible!

Johnny and his wife had been detailing my husbands car for a while now. He even repainted the hood…read morewhen it needed to be done. This is now his go-to detailer. We found him to be very reasonable for the quality of work he does. Also, this winter he sprayed the undercarriage of my husbands car. I highly recommend him.

Very professional, and timely. No gimmicks or hidden fees. I had concrete acid stains on the car…read moreand they were able to remove it at a very reasonable price. Happy with the service.

I had a great experience getting my car detailed and oil changed here. They were extremely…read moreaccommodating and did a fantastic job. My car was impeccable after they cleaned it. They went above and beyond and truly made my car like new, and my car was filthy inside and out. They were extremely nice throughout the whole process too.

Tony is the most reliable and skilled mechanic I've ever had work on my car. Oil changes are done…read morefor less than any other place. Whenever I have a problem, it gets fixed quickly and for a reasonable cost. They communicate the work to be done promptly and there's never any unexpected or unreasonable costs.

I can not Thank Matt McGill and his son enough for the flat tire fix they did for me today. They…read moretook the tire back to there shop and fixed it for me. They have GREAT customer service. Wendy Wyatt

Friendly service, very attentive and knowledgeable. We appreciate the care and commitment to the…read morecustomer! Thank you

CNY Dent Repair (Rob) really knows his stuff. He came to my house and removed 2 dents and the…read moreresults were nothing short of amazing. If you want a dent removed i would recommend "CNY Dent Repair" and "ONLY" them .....

Rob was very easy to talk with to set up our appointment. WOW! What a job he did on a very…read morevaluable car! Had a pretty ugly dent and when Rob was finished ... it was GONE, GONE, GONE! Like never there! This is no exaggeration. His work is nothing short of amazing. I will call Rob again for any kind of dent repair. The result is just like magic. I give Rob at CNY Dent Repair my absolute highest recommendation!

Good service, solid quality, and strong value. Five stars provided really great service.read more

I can tell you from experience you don't wanna take your vehicle to this body shop…read more The staff there they lie to you they never contact you when something's wrong or they gotta order another part. They lie and said they fix something that they haven't even touched. And I have the fax when they turn my vehicle back over to me, they told me my windshield reservoir Was replaced. I took it to the dealership because I didn't believe them where I bought my car and they said those was the original parts so stay away. If you know what's best for you don't ever ever ever never go to Chuck Taylor body shop. The father and son are liars and schemersstay away.

Charged $278 for an oil change. I questioned that amount and the service advisor told me it was…read morecorrect. I went to my car and found my previous oil change receipt and brought it back in asking how the price could have gone up that much in less than a year ($128 increase). No apology and didn't give me a new receipt. Really disappointing.

5 star experience at Audi of Cicero while purchasing my new 2019 Q8. This team was on point with…read moretheir customer service and product knowledge. From web inquiry to vehicle delivery, everyone was great (Kaitlyn, Nate, Joseph, Terry- the team FTW!) I asked for a quick and painless deal/process and these guys delivered! This was probably one of my best experiences at any Audi dealership. Will be back for another Audi when I can convince the other half to give up his Nissan-