Thank you Schertz Texas Caliber Collision! Made my day! Came in for an estimate for rear…read morepassenger corner bumper repair that was loose and becoming detached. I figured, I was hit/nicked that cause some inside damage to that bumper. The lady (sorry, I don't remember her name) who was giving the estimate, looked at damaged bumper and stated it may be an easy fix. She goes and gets the mechanic Victor. He looked at and asked if I 5 to 10 minutes? (Sure!) And he took the truck around back and fix it. Changed, a bolt/missing washer/nut that came loose. And sent me back on my way! Wow, just that easy and no charge! Thank Again! Been there several times and always had great service! Today, lifetime customer! And sharing this experience with others! FYI - my first ever post. Jerry W

BEWARE!!! We had them fix our new 2023 F150. it had 1600 miles on it. We had an accident and…read moretrusted them to repair the passenger side of the truck. It needed 2 new passenger doors & fender work. After they had it for 3 weeks we had a call because they lost the key to the locking wheel locks, we took the spear key to find our New Truck full of dirt & leaves! They had taken the 2 doors off the truck & left it wide open! It was full of DIRT! We were told "Oh, we'll clean it up, it will be fine." When we got it back they had cleaned it up, it smelled so bad of DIRT I had to roll the windows down on the drive home to breath. We were asked if we gave a good review they would have the truck detailed. We agreed thinking we had no choice to try to get the truck cleaned. When we dropped it off for the detailing, I showed them the engine that was also covered in dirt. They had it detailed, but it still smelled of DIRT. We asked to have the air filter changed & Ray agreed to do it. Well 5 months later NO air filter, No phone call, NO nothing. Please don't let them do to you what they did to us. We No longer have a NEW TRUCK it still smells of DIRT.

Very very poor work on my car. Poor communication during the process. They fixed SOME of the damage…read morefrom my accident, then refused to fix parts that they broke-ruined while repairing my vehicle. I had to ask them to put the handle back on AFTER they gave me the keys to take it home it was sitting on my drivers seat when I opened the door! I now have pieces coming off of the front, the door windows are didn't match, there is a large bar under only ONE side of my car. Poor work and I would not recommend. I asked them to fix the issues the same day I picked it up, and they told me whatever is wrong was due to previous damage before the accident, and to contact my insurance. That is not true. Do not use this shop.

This is a dishonest body shop full of liars! I was given a time estimate for the repair of my…read morevehicle that they could not meet, I had to beg them to finish it 2-3 days late! Then, I was lied to about the last part, I was told it was ordered, called for updates only to find myself ignored. They should lose their GEICO contract. AVOID DOING BUSINESS WITH!

So, I was pulling into a parking space when the car parked opposite suddenly backed out and slammed…read moreinto the right rear corner of my Yukon XL Denali rear bumper, leaving a huge dent in it and wrecking one of the proximity sensors located in the rear bumper to warn of approach to an object while backing up. She was insured by USAA so I took her insurance info and filed a claim. I can't speak to how it worked on her end but on mine it was great. I had expected that I would be put off and they would try to send me to a low rent repair shop where they would use cheap knockoff parts or parts salvaged from a junkyard. NONE of that happened. USAA sent me to Cavender Collision Center, the body shop department of my GMC dealer, Cavender GMC Buick North. This is a good as it gets for body work in San Antonio, Texas. Cavender made the repair using new GMC OEM parts; replaced the bumper, including the step and the decorative chrome strip, painted it with a perfect color match, and it looks like it just rolled off the showroom floor. They also replaced the damaged sensor. The little plastic trim item in the driver's door that covers the bolt that holds the latch mechanism together had broken and fallen off. I had intended to order a new one but hadn't gotten around to it. They replaced it for no charge and didn't even mention it. Yes, I know the little part was not expensive but it was a kindness that I didn't expect. The driver-side low beam headlight was out and I had bought the replacement bulb but hadn't installed it. Cavender installed it with a smile; no charge. The bumper repair was flawless; beautiful job. Paint is not easy; especially automotive paint. Whoever painted my bumper is an artist. It looks like factory. Kudos to Samantha Romo, Cavender Collision Center receptionist, and to Conrad Muth, my Cavender Collision Center service rep. Well done. You guys turned a potentially miserable experience into a trip to the supermarket with my wife; not an experience I look forward to but one that's necessary and you made it as painless as possible. Sometimes the right people turn a potentially miserable experience into an opportunity to meet them. If you need body work, I highly recommend Cavender Collision Center. I would recommend them to my mom.

if I could rate this place a negative zero I would. they have kept my parents vehicle for months…read morebecause they are trying get more money from the insurance company and scam my parents. take advantage of elderly people. refuse to give you the vehicle even though they did work they were not authorized to! just go some where else! Do not give them your business!

Wow! you can tell a whole lot about a business by how they charge. I took my prius in because the…read moreundercarriage was falling down. Deanos fixed it in about 15 minutes and didnt charge me anything. They could EASILY have charged me $50 and i would have been glad to pay. This tells you they are NOT about money. Excellent service and very personable. HIGHLY RECOMMEND.

I can't recommend this place enough! Very honest. Everyone was super helpful, friendly and…read moreinformative. Ashley, Dean and Rolando are amazing! My car is beautiful! They did such an incredible job.

Had my '67 Mustang with NEC for over a year, and I took it back 2 additional times for fixes. They…read morecompletely did full body work and paint. They charged me a reasonable amount for the work they promised to do and the quality they guaranteed, I did not receive that level of quality. It looks great from 10 feet away, but up close there are multiple nibs, bubbles, cracks, drips and pin size holes. The car was a full restoration and the interior was brand new before dropping pff, including the wiring, gauges and dash. Every time they painted, even the fixes, they left the interior full of dust and they sprayed primer on my new TMI seats. They claimed they could get the paint stains off, but never did. They talked me into removing the drip rails and convinced me it was going to look smooth and sleek. It was a mess, with gaps the first time I received it, after I took it back to fix, they did not fix the mess only the gaps, and over-sprayed leaving a noticeable line where they tried to ouch it up. They promised that they would remove all separate pieces and paint separately and then put back together, they did not. Pieces eventually cracked away from the body. They even sprayed primer over my chrome trim and could not even properly replace my windshield trim. I would not trust them with any car, especially a classic metal car. I do have a warranty, but do no trust them to fix, considering they had 2 separate chances and could not complete the work. Their communication is ridiculous, will completely ghost you for days via email, phone and text. Will even set appointments to review the vehicles progress and then not show up to the shop. Also was told they would precisely line up the doors, hood, trunk and fenders, they did none of that.

My daughter wrecked her car and we only had liability. They towed the vehicle for us the day we…read morecalled and had the car repaired like new by Friday of the next week. Very fair pricing and an excellent job. Would recommend to anyone needing body work.

My front bumper was ripped off due to a low parking Boulder. I was pretty upset I didn't think it…read morecould be repaired properly. I was referred to Majors by a Coheart and I must say I'm very pleased. I drove up and John looked at my vehicle and said no problem. Provided the estimate and it was smooth sailing from there My vehicle was repaired in less time than I thought it would be as promised. For vehicle body repairs I recommend this place.

My vehicle got opened up like a can of sardines by some noob car hauler. The hauler was uninsured,…read moreso Sr. & Jr. hooked it up. They worked with my insurance company to get me a rental vehicle too. Very happy with the finished product- came out flawless. Thank you John Sr. & John Jr.!!! My vehicle looks immaculate!!!

Service, EXCELLENT. Value, EXCELLENT. Folks, TOP NOTCH! Esteban(Steven) was gracious and kept us up…read moreto speed with updates.

Hail damaged jeep hood and doors; the customer service provided by everyone proved them to be…read moreprofessional and efficient. Other shops visited prior were a waste of time. Run arrounds . I recommend them to anyone. Very satisfied.

Roy and his team are the best!! They were diligent about working with my complicated insurance…read moresituation and were great communicators. While I hope I'm not out in the position again to repair my vehicle, if I do, I'll take it back to Universal Dent Repair without hesitation.

My relatively new car (2022 Palisade) suffered a driveway mishap where my wife backed her car out…read moreof a garage and slowly but continuously crumpled my front passages door in and cracked the side view mirror (with all its precious technology) off. I wanted to see if the various crinkles and dents could be done as paintless dent repair. Hyundai said "no" and mentioned the mirror alone would be a significant cost. I took it to Service King who said the same thing and prepared. $3,500+ estimate which for some odd reason included replacing a completely undamaged door speaker for over $400. I'd like to give them the benefit of the doubt but on this estimate and a previous repair, communication with the local shop is non-existent. And SK said no way to repair without painting. Enter Roy and universal dent repair. I saw his Google reviews, 114 5 star, and thought I should give him a try. He's kind of off the beaten path, but I think now it's worth the drive. Roy looked at our damage and did a through analysis of the crinkles and dents and explained how it was involved. He measured with various tools and took photos and prepared an estimate. He explained that he could get the new mirror at a lower rate due to his relationship with the dealer and not up charge me anything for the part. The estimate was so reasonable. So we agreed to the deal. Today I picked up my car and it looks brand new. Very good work, very honest and hardworking father and son team and really reasonable compared to the big shops. I know he stays busy but I hope this gives him more business.