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    Caliber Collision

    4.5 (64 reviews)
    Open 7:30 am - 5:30 pm

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Caliber Collision Photos

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    Recommended Reviews - Caliber Collision

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    My truck got hit in a parking lot, took it to this location. Brian helped me immediately, they took the truck in, communicated efficiently and frequently; got the truck back in a few days good as new. They also washed it after completing service. Brian was awesome, their team is awesome, 100/10 would recommend.

    Car

    I worked from start to finish with Mario. He kept me posted on EVERYTHING that was going on. He even came in on a couple of Saturdays to make sure that everything was going as planned. I am probably the worst customer ever because I kept changing my mind but Mario just kept accommodating me. This was on a new Lexus that was NOT in an accident but he sure made it look beautiful. I would never deal with anyone else. Mario updated the sides of the car

    Barbara L.

    Chris Curtis went beyond! He knows what he is doing and he always notified me with updates about my car. The best service! He is a true asset to the company. Go ask for him, explended job

    Before repairs
    Omar C.

    To Whom it may concern, and future customers. I just wanted to share my thoughts and opinions about my experience with Caliber Collison. Let's start with the initial phone call to USAA regarding my accident. They stated that Caliber Collison, is a partner so, I immediately had high expectations, and I was not disappointed. I immediately called and scheduled an appointment. Getting through the insurance process was seamless. The front desk I believe it was Evelyn, I apologize if it was someone else, but there customer service throughout was exceptional! The General Manager Robert conducted my intake, and made me feel assured. Which, was a great feeling of trust that I had leaving the facility. Brian, was my point of contact and he was awesome! kept me informed throughout, and had a positive vibe about him which, also made me feel as though I made the right decision choosing Caliber Collison to conduct my repairs. My repairs on the surface look like a typical accident however, there were several hidden repairs that needed to be done to get my vehicle back to standard, and the mechanic team identified all of these infractions, and then notified me. Outstanding! You have to remember that yes! you see the repairs that are needed on the surface, but when it comes to repairing a vehicle, it's like an onion. There are layers upon layers, so the tech's have to be methodical when diagnosing your vehicle. Have some patience, and let them do there job. Overall, I couldn't be more satisfied with the amount of work, and dedication Caliber Collison put in to making my experience wonderful. They handled everything from the insurance side, and getting my vehicle back up to showroom perfection. Thank you Caliber Collison. my family appreciates your dedication to perfection.

    Bolt that hold engine block in place left side

    I had high hopes for this shop. Upon picking up my vehicle I noticed my vehicle had a really harsh start when I turned it on. I didn't want to think the shop had damaged my engine so I drove off with the vehicle. The engine sounded considerably louder and not like it was before my accident. I am aware that after an accident a vehicle never really runs the same but a vehicle shouldn't be returned in broken condition. I garaged the vehicle for a week because we were using my husbands vehicle to get around. My husbands ac went out on his car and we started to use my vehicle again. I drove my vehicle 3 days to work and in those days the loud engine not only got worse but their was considerable noise coming from the engine now like metal hitting metal very hard I thought it was my tire. The second day of driving my tire pressure alarm went off so i checked all the tires and one was very low. I figured this was causing the weird metal against metal noise. But the noise continued upon looking at my engine I noticed the battery was not tied down and the case that use to be around the battery was gone. Again i figured this was the cause for the noise but on the third day before going to work i spoke to a friend about what was happening and they said check your oil so before leaving to go to work i checked the oil and the engine was completely empty of oil I at this point started looking for more issues and noticed the bolts that hold the engine block in place are completely broken on both sides. I called the repair shop to address these things and the gentleman I spoke to not only did not want to hear anything I was saying by cutting me off but completely washed their hands of any issues I had. I was treated as irrelevant and someone who was trying to get away with something. My vehicle is completely destroyed and no one wants to take responsibility and help make it right. I not only paid this shop my deductible but paid extra to have them repaint it because they suggested it would not look as nice without that being done. They swore i would be helped and taken care of if any issues arise and this was not the case at all I was made to feel foolish and irrelevant and the worst part is after leaving my car in their care and trusting everything would be resolved i get back a vehicle i can no longer drive. My insurance paid thousands and i paid my portion and extra so that i could have a shiny paint job and unusable vehicle. ***** Update***** 4/29/23 I have emailed the company to the email communitymanager@calibercollision.com provided in response to my review with all the information that was asked of me and I HAVE NOT heard back I also have not heard from the actual facility in regards to this issue for any type of solution. I have now reached out to a lawyer to see what my next steps could be. I was returned a vehicle that is not in working order and the company has completely washed their hands of it after taking my money and my insurance payment. This has been the worst customer service experience I've ever had

    Made my cat as good as new!

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    4 months ago

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    27 days ago

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    21 days ago

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    29 days ago

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    10 months ago

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    10 months ago

    Stephanie she is so kind and so sweet. she knows everything and helps me with everything.

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    1 year ago

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    4 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    2 years ago

    The service was good. They took additional days to finish the work. The quality of work was good. The insurance took care of everything.

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    6 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    7 years ago

    Love this place and the great service. George was the best. This was my second time having to use them.

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    7 years ago

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    7 years ago

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    10 years ago

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    5 years ago

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    Page 1 of 2

    Ask the Community - Caliber Collision

    Review Highlights - Caliber Collision

    I informed Robert that unfortunately, I was rear ended AGAIN but this time the other vehicle owner had Geico.

    Mentioned in 8 reviews

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    Caliber Collision - bodyshops - Updated May 2026

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