I recommend this place 100%. From arriving and being helped by Julissa at the front desk who was very kind and helpful, to Edgar taking over and being very professional and attentive to my needs. He answered all of my questions, ordered my parts I needed for my car repair, repairing my car within an hour after bringing it in and at the end told me the issue and made sure I checked everything out and all was perfect and fixed. Thank you Julissa and Edgar for making this process smooth for me! read more

Do yourself a favor and avoid this place. I brought my 2022 BMW in for minor front bumper damage and was told the repair would take only 3 days. Instead, my car ended up sitting there for almost 3 weeks. Every single day I got a different excuse and a different promise about when it would be ready. The biggest issue was that they supposedly couldn't program the BMW headlights, but nobody seemed to know what was going on. I was repeatedly told, "It'll be ready tomorrow." After returning my rental car and going to pick up my vehicle, I showed up only to find out the car STILL was not ready. I then had to pay for another rental for an extra week because of their poor communication and delays. In total, my car was there for 20 days over a minor repair. To make things even more suspicious, they reportedly only told the insurance company the vehicle was there for 4 days. That raised major concerns for me. I've been here before, but this experience completely changed my opinion of this shop. The communication was terrible, the delays were unacceptable, and the entire process felt unprofessional from start to finish. AAA customers: you do NOT have to use the body shops they recommend. Shop around and read reviews first. I definitely wish I had. I will never return. read more

The entire experience was nothing what I expected no sense of communication no sense of urgency my car sat there for days untouched no inspection no parts ordered absolute silence. When I was told my car would be inspected the latest Monday 12/29/25. On the 4th business day I had to call to get status information I expressed to Cory my discontent and that's when finally my car was inspected and parts were ordered. After 2 weeks my car was finally completed. Upon picking it up I was being charged $1,000 deductible when I clearly signed a paper for Cory stating $500. I asked him why he said because that's your insurance policy! I told him to verify that $1,000 turns out it was $500 after 30 minutes of standing around I finally got my car this entire situation was handled so carelessly it was very frustrating! Blaming it on the Holidays is a cop out I dropped off my car 12/26/25 9am and was completed 1/9/26 the Holiday was only one day (1/1/26)! read more

Caliber Collision - Minimal repairs needed yet took 2 weeks to complete since my car sat there for a week untouched no parts ordered no sense of urgency - Body Shops Near Me - Canyon Country, California

Been here a few times unfortunately, but never again. Brought my son's truck in after an accident. After they fixed it the hood flew open while my son was driving to school. Luckily when he braked the hood slammed shut. What we wouldn't know until a few weeks later, was that the shop had left an empty cardboard tape toll right on top of the hood latch. This is why it flew open and when it slammed shut it jammed in the latch, breaking the mechanism. Called the shop and they denied ever opening the hood. So they're not only careless and unsafe, they're liars too. Don't go here unless you don't value your kids lives. read more

Caliber Collision - Body Shops Near Me - Canyon Country, California

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Edgar and his staff took excellent care of my son's truck after a most recent accident. Great service and great quality of repairs. Thank you!! read more

Caliber was amazing shout out Joe the manager had issues with some previous repairs and Joe was able to correct the problem definitely recommend ! read more

I recently had an accident and Caliber took in my car the same day. They had it fixed in less than a week and it's like new. The whole time they kept me informed and up to date. Couldn't be happier. read more

Where do I even start? I'm never one to leave a review, but because of the phenomenal customer service I received from Jose (the manager) I was left with no choice. I took my car in, and it was done in 2 days! After being disappointed with what happened to my brand new car, Jose assured me it was going to look like nothing ever happened. He updated me with everything that was going on with my vehicle, while it was being repaired. I can't thank him enough for such a great experience. I wasn't even expecting my car to be washed, but when I picked it up it was fully detailed! I will definitely be recommending Caliber Collision to all my friends and family. read more

The work was completed on time and they handled all paperwork with the insurance company. Very happy with the service, the automated updates, and the quality of work was excellent. read more

I rarely do reviews, but I feel compelled to share my experience with Caliber Collision. I had recently gotten into an accident with my rare 2002 F150 SVT lightning, and I had come across Tony (manager) at a community event. I reached out to Tony and his team to see what can they do to fix my rear trail gate and rear panel, and not only did they deliver in a timely manner, his team took extra care to ensure I was in the loop at all times. My truck looks better than before ! And they matched the paint perfectly. Thank you Tony and the team at Caliber Collision ! read more

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I am more than happy with the results I got from this body shop! Absolutely the best work. I was helped out by Edgar who was the one to help me gather all my information and was very knowledgeable and got me exactly what I needed. These guys got right on it, the parts were ordered for my truck and in no time they had my truck looking brand new in 11 days and the work done looks amazing! Thank you to this shop for being very professional, kind and honest and getting my truck looking flawless. I would definitely recommend this body shop to family and friends. 10/10 - thanks again for the great work! read more

Just took my car to get my bumper fixed from something I hit on the road. They got it fixed and painted in two days. Can't even tell anything happen. Amazing!! read more

I really like the Caliber Collision in Canyon Country. The staff is always so kind, helpful, and patient. Unfortunately, I've had to use them several times (for minor accidents), but wouldn't go anywhere else because I know I'm going to be taken care of at this facility. They always go above and beyond every time. Also the work is fast and efficient. Garrett and Anthony (and the receptionist who I forget her name) are truly the best and great assets/employees! There's another caliber collision closer to my house, but I specifically go to this one because of them. That should say it all! Thank you guys for all your assistance over the years :) read more

Second time using Caliber Collision service and we are very pleased with the result, people here is very nice and professional, we couldn't be happier with the outcome of their work, thank you Garret, Anthony, Lindsey and everyone one else that makes Caliber Collision a place to go to RESTORE THE RHYTHM OF YOUR LIFE. Great job!! read more

We have used Caliber Collision in Canyon Country in the past and have appreciated their service. Recently, we had an issue with our car's hood and stopped in for some help and advice. The service provider inspected the car, diagnosed the problem correctly, and repaired it quickly--for free! We were very grateful and happy and would recommend Caliber Collision to anyone who needs their services. read more

Great experience! My car was completed in a timely manner and they are very efficient. I appreciate the customer service as well. I would definitely recommend to friends and family! read more

I took my 2005 Honda Pilot here because of a claim of attempted theft. They only had to fix the driver's side door. They called me to pick up my vehicle, and it wouldn't start. They told me my car wouldn't start when I left it with them, which is a lie. I drove my car to Caliver Collision. Apart from this, I had to contact my insurance and then took it back to them. When I picked it up, to my surprise, my seats had been replaced with old and broken ones. I complained and spoke to Antony, the manager, but they refused to explain what happened. In conclusion, if you take your car to this workshop, take photos of the interior and exterior because if your car is old and the parts are no longer sold, someone who works there will steal the good parts and replace them with old ones. This workshop is not to be trusted. read more

I'm not going to lie, at first I was disappointed after my car had being there for a month. However, Anthony's honesty and they way he handle the matter change my opinion. I definitely recommend them. H Farrell :) read more

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Anthony and Ignacio were amazing! They were very helpful and quick with the services that I needed! I would absolutely recommend this place to anyone that needs body repairs on their car and I will definitely be coming back! read more

I'm really happy with the repair at Caliber Collision! Everything went smoothly and the repair was done in a day! Anthony was very professional and kept me informed on the progress of the repair. I really appreciated him staying open a bit late so I can pick up my car after work. Also being able to drop off the rental at the shop is very convenient! Overall, great experience! Thanks for making my car look brand new again! read more

Caliber Collision - My windshield was cracked on the freeway. Thanks to Caliber Collision for repairing it so fast! - Body Shops Near Me - Canyon Country, California

They acknowledge all your concerns and overall great staff and services. Highly recommend for all vehicle repairs. One stop for all!

Something was dragging underneath my car when in reverse. Someone suggested I go to Caliber Collision so I found it on Google and met with Anthony, the General Manager. Within 15 minutes he resolved the issue and I was on my way. Anthony was so pleasant, professional and helpful, I couldn't have asked for more. I will have absolutely no hesitation in returning to Caliber Collision with any future issues, and highly recommend this business to others. read more

I was hit by someone who asked if they could pay out of pocket as opposed to going through insurance. I initially came here because this Caliber location was referred to me by someone I trust. Upon my first visit, I was extremely satisfied with the professionalism. Anthony took care of my estimate the first time I went and took the time to explain to me how it would work for out-of-pocket versus insurance. I was so grateful for this advice. I was at the start of this long journey and didn't know anything about this stuff. His advice helped me to have a solid ground to stand on as I went around town getting more estimates and eventually spoke to insurance company of the person who hit me. They informed me that Caliber was one of their approved repair shops. After about a month of talking to insurance and various repair shops, I decided to get a check instead of go through with the repairs at this time. I had to take it back to Caliber one more time to have a non-out-of-pocket estimate (since pricing is different). State Farm handled all of the hard stuff and told me Caliber would reach out or I could call. I called as soon as we hung up. Edgar at Caliber already had my paperwork and was quick to schedule me in for my second estimate. While I was gathering my things to exit the car, Edgar was already on his way to greet me and start the estimate. When I went inside to wait, I also met Lindsay and Garrett. They were both kind, friendly, and professional. While I won't be getting repairs done on my car this time around, I will be coming back here if I have any repairs that need to be done in the future. Thanks, Team Caliber!! read more

Thank you to Anthony and Garrett for the awesome job you did repairing my BMW X5 and for more importantly "restoring the rhythm of my life"! The work was done in such a professional manner from the time I made the initial appointment, to when I picked it up. I'm very happy. My vehicle was repaired and looks new again. Also and most importantly, when I dropped off the rental car, unbeknownst to me, the driver side mirror had popped off alignment. It was still in place, but somehow the rental car agent narrowed in on this. I believe they rented me this car with the mirror casing in this condition, as there was no other damage to the mirror. No dent, nor scratches. So I called Anthony at Calbur and he came to the rescue, With tools in his pocket, he was able to repair that rental car as well, by popping it back in. So Enterprise did NOT charge me for the side mirror!!! Anthony also drove me to pick up the rental car and drove me back from Enterprise to Calibur. Wow!!! This is the quintessential in customer service and auto body repair. I would recommend no other auto repair shop than Calibur in Canyon Country. They're the BEST!! Thank you again Anthony and Garrett! read more

I had work done on my car at Caliber Collision in Canoga Park. Over time, we started to see issues with those repairs. During this time, we had moved to Santa Clarita, CA. The Canyon Country location was nearest to me so I asked if I could take my car there for repairs. Anthony, the manager, agreed and we brought the car in. After taking a look at the previous work receipt and the car, he knew exactly what needed to be done. The repairs were done right then and there. We were in and out in less than 30 min. From start to finish, our experience with the Caliber Collision Canyon Country location was great! Thanks again, Anthony! read more

Went to this Caliber Branch, and they were very helpful . Got my inspection done within 48 hours as promised. Would definitely recommend.

Excellent service, went in for an estimate and had all my questions and concerns answered. Once I was ready to bring the car in they made sure to schedule it. Thank you for all your help Anthony. read more

Had a minor fender bender. Needed a new hood, grill, and tweaks on the bumper. Made the appt for next day, they kept my car the same day.. two weeks later my car was done and it looks great. Communication was perfectly fine, he responded to my very few emails (I'd rather they work on my car than update me every day.. so I checked in one time) Very happy with this place, they were professional and my car looks like new. Highly recommend Caliber on Sierra. read more

Taking my car to Caliber Collision on Sierra Highway was the biggest mistake I made. My minivan was hit on the freeway, and the person who hit me was insured through StateFarm. Caliber Collision is a "Select Service" shop for StateFarm, so I took the car there. Despite only having cosmetic damage, they wrote my car off as a total loss. I elected to retain the vehicle as a salvage title, and that's where the trouble began. First, they refused to let me take back the car unless I paid for the teardown of the vehicle they performed (I never requested this, they claimed it was necessary to determine repair costs). I paid the money to get the vehicle back, as I naively trusted them. I had it towed to another shop, and upon getting there, the mechanic noticed that they failed to give me back a number of parts - including the entire interior door panels. I had to drive back to get them. When I picked them up, I verified with them that they were sure that they didn't have any more of my parts - they said they didn't. The next week, my new mechanic told me that I was still missing a small window and some trim. I called them back, and they managed to find my window, but claimed not to have the trim. Only after threatening to file a complaint did they attempt to search for the trim, and lo and behold, they did have it! I finally picked up the rest of my car, and hopefully that will be the last time I set foot there. In addition to the incompetence of losing my parts, they also double-charged me and StateFarm for the teardown. I called StateFarm and they confirmed that they always pay for the teardown - a direct contradiction to what Caliber told me. I believe Caliber Collision was attempting to take advantage at me at a vulnerable time of trying to get my family's car repaired, and assumed they could get double the money by charging me and insurance. I ended up getting my car completely repaired at After Hours for just over half the price of what Caliber Collision quoted me. However, that is a far smaller concern than a business that takes fraudulent advantage of its customers, and is so poorly organized that they are unable to keep track of customers' belongings. read more

I'm so glad I came here! I've never had such an easy and great experience at a body shop before. Pricing was very reasonable. Anthony was very nice and kept me informed on any updates regarding my vehicle. My car looks new and the paint blends perfectly with the rest of the car. 100% recommend! read more

Garret did an amazing job fixing my damaged truck he was accurate with the timing on when it will be done , he was very nice and very efficient -Lena read more

Great service and Fantastic work! When accidents happen I only bring my vehicles to Caliber collisions! read more

Amazing service and friendly staff. Made me feel so welcomed. The staff kept me informed about what repairs my car needed and took the time to explain because I don't know much about cars! read more

Great customer service. They keep you updated on your vehicle status. Job on my vehicle done professionally

Excellent quality, I highly recommend this place. Good service and everyone are very friendly.

Bring your car her if you want to deal with 2 year olds that don't know how to use a phone nor leave a voice mail. Went through the whole process of scheduling an appointment to drop car off 6 days in the future, which includes providing my year, make and model. No communication from these clowns until I walk in to drop the car off and they tell me they don't work on BMWs. Imagine that, a collision center that doesn't work on cars. Probably saved me a ton of grief to go elsewhere if these guys don't know how to communicate properly. Thanks Edgar for wasting my time bro. read more

WOW! I just bought a new/used car and noticed the bumper cover was slightly mis-aligned. I stopped by Caliber Collision in Canyon Country (Sierra Hwy) just to get an estimate. The General Mgr, Anthony Trejo, walked out to my car with a trim tool in hand and inspected and proceeded to fix a lazy mistake made by the previous body technician (from a different business). To my surprise, he would not charge me and denied my offer to buy him lunch. Needless to say, he just earned any future business from me and anybody I can tell. It is refreshing to know that there are still honest businesses out there! read more

Just took my car to get some work done. They did an amazing job and was done very fast! Anthony was very attentive and was able to answer any questions or doubts that I had. I will definitely be back!!! 10/10 service thank you Anthony!!! read more

Garrett was very responsive and professional. He was prompt in helping me take care of all of my needs! Thank you for all of your help and for the great customer service! read more

Unbelievable. If I tell you what happened today....you will be skeptical. You will think surely I know someone at this bodyshop or that something mutual ushered the amazing level of service I was given. However, I never visited this bodyshop or knew anyone before and technically not after. However, one thing is certain.... Caliber Collision on Sierra Hwy is the only place you can trust. Here's the backstory- I was driving on my way to get my rear windshield wiper corrected because the body shop that fixed it after my accident somehow screwed up the direction of the wiper... Long story short...after a few wrong stops thinking I found it I landed at Caliber Collision. Something inside me said just ask if they can fix it? After all it was something so minor which is why I was so annoyed by the individual I worked with before. So I asked and an absolutely delightful gentleman by the name of Anthony Trejo!!!!!! The General Manager... stepped forward and was ready to help. The entire 1-2 minutes it took him to fix my problem I was struck with shock. Thats all it took? And think about it would you? Anthony had nothing to gain by helping me. - i was a random guy off the street.....and he had stacks of files on his desk but he saw someone in need and took it upon himself. What a gentleman! What a great asset to Canyon Country. I got to say how good it felt knowing that if anything happens again... Anthony Trejo and Caliber Collision is the only place to go to if you want peace of mind THANK YOU ANTHONY AND CALIBER! You deserve more than 5 stars read more