This was a great place to do business. The people are super friendly and they did a beautiful job…read morerepairing my car. It was done quicker than the expected day and the car was meticulous! It looked like it was waxed and detailed! So happy with their service!!!!

Very poor customer service, told one thing by one person then weeks later told something else…read more Repairs are less than quality. Very disappointing for a small local business.

Service on my Subaru has always beem done well! I keep coming back. Customer service is great, and…read moreprices are fair. Thank you!

Awesome service! Great quality all around !! Very happy with services. Have used them for many yearsread more

While eating out after work a couple of weeks ago, someone backed into my car in the parking lot…read moreand shattered my back bumper. Luckily the car was still drivable; after dealing with the insurance company I needed to get the bumper fixed, which was actually a pretty big job since it included a number of the modern sensors to warn of blind spots and cross traffic. I went to a couple of the better collision centers near me that were highly rated on Yelp. I ended up picking LJI because they had a great facility and really took charge and reassured me that I would be in good hands. The LJI in Beachwood (they also have a facility in Cleveland Heights) is located on Chagrin just East of I-271 in the same building as Choolaah. Once inside I was very impressed with how clean and modern the shop and the office are. The waiting room is very nice and features a small boutique. Once I arranged for them to get the claim from Progressive they handled everything including setting up the rental and let me know that they could get me in the next week. Dropping off the car was easy and the rental was there and ready to go. The estimate was that the car would be ready in about 1 week and they might send it to the Cleveland Heights shop. After a week I got a call letting me know that the car should be ready the next day and then a follow up call to let me know when the car was done. Picking up the car was also easy, the cost to me was only the deductible, minimal paperwork and of course turning in the rental. The repair job was excellent, the back of the car looks brand new, in addition they actually cleaned the car inside and out. Exemplary work and a great job of going above and beyond. I really appreciate how easy they made repairing my car, the staff is great, they communicated with me when they promised and delivered as promised. LJI is clearly one of the best auto collision centers and well worth using if you need auto body work done. I would highly recommend that you consider them.

LJI is exceptional in terms of its professionalism, customer service, organization, timeliness &…read moreand efficiency. They welcome you regardless the year, make or model of your car. It doesn't matter if a big or small a repair is needed. They are honest and and have deep family roots in the community. Highly recommend.

Haynick Collision has done several jobs for me over the last few years. Mike and Bill do excellent…read morework at a fair price. When I picked my car up the work was perfect and my car was clean with no overspray. Unlike the national chains, these guys take their work personally and I couldn't be more pleased. Steve

Mike procured all parts necessary to repair the front end of a 2006 Mercury Grand Marquis in 2025…read morewhen other body shop employees implied that it could not be done, including a local Mercury dealer. Work completed in a timely fashion. Very pleased with the end result. Fair pricing.

Fantastic work repairing my Ford Expedition. Management worked with me on the different options to…read morerepair minor damage on my door and rocker panel. Also additional scuffing and minor damage in other areas. Took care of everything. My '16 Expedition looks almost new. Highly recommend. They were very professional and communicated with me throughout the process.

A 1 rating is too high. Brought my car in and was told it would be 1.5-2 weeks. They had my car for…read more3, which is fine. What is unacceptable is that the entire time they had my car I did not receive one phone call or text message (which I agreed to text message updates). It was always me calling the crash champions to track down information. When I asked why this is happening their excuse was "sometimes things fall threw the cracks and we look like idiots." Well, at least they are idiots. Once I received my car back, a part of my car on the side that they fixed flew off! This happened the same day I picked up my car from them and have driven less than 10 miles. They claim they are not at fault and refuse to fix it. Also, their final price was also 5.5 times the initial estimate from the insurance company. I would take my car anywhere else in the world than this company. It's been a miserable experience by dealing with incompetent people, piss poor communication and terrible service.

I have used these guys several times and I can't say enough good things about their service and…read moreCustomer Service. They keep me updated on the status of my car and repairs have been prompt. The last time I was there for repair, they found something that my car was not in for and fixed it too, no charge. It was a dealer defect and the next time there is a problem with it, the dealer should handle it. Service and Customer Service is top notch and if I could give them more that 5 stars I sure would!!!!!!

They did excellent work they kept me informed, and my car was ready when they told me it would be…read moreI had checked with a couple other companies and their amount of time to get the work done was gonna be longer

It's been a few years since I've used them , but they were fantastic when I did . The last time I…read morecame in , I had asked how much it would cost to remove some paint traded in a minor accident caused by a senior citizen driver . I went there to get an estimate because she was going to pay cash for the repair to avoid risking having her insurance canceled . The technician took a look at it and said "I think that will buff out" and before I knew it he was running an extension cord out to my car and buffing out the damage . I was able to call the lady and tell her that she didn't owe me anything because of their kindness . When I have gone in for paid jobs, they've always been professional and worked with me and the insurance company .

The business doesn't practice good business practices. I was quoted a price and when I went to pick…read moreup the car it was $200 over my quoted amount and the only explanation was "the price is fair." I was told I would be given a cash discount that did not happen. Took the car in for front end damage and cosmetically it looks ok but now I have to pay someone for a wheel alignment. It seems if they were putting my front end back together and charging me over my quoted amount they could have aligned the wheels. I can't say I need auto body shops alot but I will not recommend any business that has bad business practices. I read the reviews and chose this shop based off those reviews, but the reviews don't reflect the service I received. Very disappointed customer!!

I recently was involved in an accident! I took my vehicle to J. C. Auto body for the repairs!…read more From the moment I stepped into the shop I was treated great and everything they promised was performed on time and work was professionally done with a wash and vacuum to complete the project! I would highly recommend J. C. Auto body to anyone that's looking for topnotch body work on their vehicle! John Seelie

This place is amazing! They're professional and (my favorite thing) efficient. You don't waste…read moreyour time there waiting, they call when they say they're going to call, and have the car fixed when they say it'll be fixed. I appreciate the communication, commitment , and easy going staff! Thank You!