Great customer service! From the moment I first called them everyone was extremely kind, helpful,…read moreand up front. I can't recommend them highly enough!

Had the window motor on my car fixed. The job was done very fast and even finished ahead of…read moreschedule. The staff was very courteous. The price did exceed the estimate because another part was needed. Would save a few dollars to order the parts beforehand.

Great service and extremely helpful . My mother in law stopped in after she light grazed something…read morein a near by parking lot . They offered her a complimentary buff to get the scratches out and refused and sort of payment or tip for the service . Hard to find good business like that anymore . Thank you for being so kind and helpful . Our family has used different calibers in area for the last 10+ years and they always do great work .

By far the best experience we ever had in this type of business. Everyone we met were courteous and…read morehelpful. Our service coordinator Joe went over and above to make us feel like valued customers.

Recently my new Telluride was hit in the right front by a car being driven on the shoulder to pass…read morestopped traffic. That evening when I reported it to my insurance company they tried to send me to a national body shop chain known for working cheap but doing work that is poor and sometimes dangerous. Some years ago I had work done by AutoTech Collision on Delsea Drive and they did an excellent job so I insisted on taking my Telluride there. Dean Sr. and his sons not only did a great job on my car, they helped me understand how insurance companies work today. Trust me, if your car has been damaged, that is critical to know. AutoTech either handled all that stuff or coached me so I made no mistakes. I got my car back last week and it looks and drives just like it was before the accident. Actually, maybe a little better because I think AutoTech detailed the whole car, not just the RF. The steering wheel is straight, the car tracks properly, it looks new and, most importantly in today's world, all the complex electronics work. I highly recommend Autotech Collision.

This review is not regarding quality of work, but more regarding estimates. I had an incident with…read morea new vehicle. I found Autotech decided to give them a call given that their reviews were outstanding. During the call I explained what had happened and one of the first things that came out of their mouth was "if you are looking for cheap...". Obviously I wanted the a job done the right way and for the vehicle to look new again so still entertained their services. I explained I planned to pay out of pocket as I thought it wouldn't be out of this world even for decent dent with scratched along the front passenger door. I went through the process of shooting the pictures and submitting them through their platform. I get a call back from them and when they said they needed to replace the whole door, my jaw dropped. The door was fully operational, window came up and down, the sensor for the bling spot came on timely, mirror was intact, the speaker working and spacing between the front panel and the door was not to large nor small. The dent was at the bottom of the door and half of the damage was a part made out of plastic at the bottom of the door. The gentleman that called me said I was going to "spend well beyond $5,000, more like $8,000 or $9,000 and probably $10,000". My heart dropped and as the conversation previous about it not being cheap put me in doubt about out-of-pocket I engaged the insurance even before getting the "guestimate" of anywhere between $8,000 to $10,000. My insurance quoted the work at $1,500 which usually insurances low ball, but usually there wouldn't be a difference of $8,500 as a max. I asked what were the next steps to get an official quote since they only had seen pictures and thought they needed to see it in-person. He said I don't give official quotes. You bring it in we disassemble and let the insurance know what the real cost is. I would be out of a car for potentially several months and would use all my rental allowance and more. As I usually like to keep vendors/contractors honest I always go for several other quotes. To find 2 other places with great reviews and word from a friend who put his more than $100k car in the hands of a specific shop that was incredibly lower than Autotech. I also ran the pictures through several AI models who yielded results with cost very similar to the 2 other shops who quoted me. The one the AI models said that anything above $5,000 should be challenged and that even with a door replacement it should be remotely close to $8,000. So the 1 start review is for not seeing the car personally to do a better assessment rather than solely pictures, for not offering an actual quote at the best of their abilities as other shops who always give the disclaimer "it may be more once we formally look into it" but at least a ballpark that makes sense. Also, the first appointment to leave the car was weeks after. In the end I decided to go with a shop that was certified for the make and model of my car and also had a relationship with the dealership I bought my car from. They took my car in the same day I brought it to be assessed. I only used 3 weeks of my rental allowance and costed $4,000 for the full repair. But the best of all, nobody who knew I had an accident but had not seen the car could pinpoint where the car was damaged. It is virtually impossible to identify the damaged areas. The job was a door skin replacement, paint and blend aside from other minor details. No component inside the door was damaged... lastly, the maintenance light turned on a few days before the accident, this other shop took the car to the dealership I bought the car from and had it serviced for me before I picked it up. My point, I don't doubt Autotech earned their reviews but the estimate process and pricing based on word of mouth will always be suspicious to me. ALWAYS engage other shops for comparison, ask for a written estimate and go for reasonably priced high quality repairs. I always go for high quality, but there's a difference between the cost of high quality and simply exaggerated.

This place disgustingly overcharges people! They wonder why they only get insurance work here. Ive…read morepersonally experienced or even recently been with someone who has also been treated poorly here. They've taken advantage of women who are not car educated, lower income and recently an autistic friend of mine. YOU SHOULD BE ASHAMED OF YOURSELF.

DO NOT TAKE YOUR CAR THERE, they do not do a good job and tell you your car is ready and you go…read morethere and it is not fixed the right way. I was there twice and both times something was still wrong. I had to get my car towed to a much better and more qualified collision center. DISGUSTED !!

This is how honest they are…read more.. A couple of years ago I had an outboard engine cowling that needed minor repair and some touch up paint. I took it to Magnolia Auto Body and spoke with Tom Sr. who quoted me $150. A few month went by and I hadn't heard anything so I called and they said they were waiting for me to call since they had misplaced the paperwork. When I got there, Tom Jr. said Sr. was unavailable due to some health issues and asked "How much did my dad quote you?" I told him $150. He said just give me $100 since you were so honest.

Absolute Horrible Service. Had an accident and was sent there to do repairs. They damaged my…read morevehicle during the repairs and is DENYING blame. Refuse to pay for the work they did to the car. I am absolutely disgusted and WILL NEVER use them again STAY CLEAR They lie and refuse to fix the car they broke....... Horrible customer service and ignored us as much as possible. DONT GO there and go anywhere else.

Recently ripped my front bumper off after moving to the big city where I knew absolutely nobody or…read morehow public transit works. After ordering and painting the parts they had me drop my car off at 7 am and by the time 3 pm came around they had it fixed same day, and on top of that they buffed my hood dings out for free. Since I didn't know how public transit worked I ended up being late and they even stayed after hours to ensure I got my keys handed to me personally. Absolutely wonderful experience and now my go to body shop.

I contacted this shop about repairing my truck's front differential ( ear bracket broke .. newer…read moremodel issue cause of the new cast aluminum instead of cast iron) and sent them photos of the issue. After that, I never received any response. I understand shops can be busy, but completely ignoring a customer after they reach out is frustrating. I was hoping for at least an estimate or some communication. Unfortunately, the lack of response made this a disappointing experience.

Just an all around great experience. It was an easy replacement of a door latch but the service…read morelevel was impressive. I live locally so they drove me home and picked me back up and wouldn't even let me tip. Just good people. We need more like them.

they use parts from junk yards - can't even match up the paint color correct - avoid this place.read more

They did a good job with my Tesla repair after a fender bender kind courteous, good workmanship. I…read morethink it was a bit expensive but what do I know about this shit

It was a wonderful experience at Elmer's. We brought our post-accident car over for estimate,…read moreunfortunately, Don informed us that the car would cost more to repair than its worth. He recommended getting rid of the car can be more worth our time. After I found someone who would take the car, Linda offered to help us out with the process of selling the car. I am so appreciative of everyone working at Elmer's and highly recommend their service, even though we didn't repair our car with them. Thank you everyone!

After today, I would take all of my auto body work to this shop. I pulled in about to run out of…read moregas. My gauge said I had 24 miles left but after being stuck in bumper to bumper traffic on 42 my car started to sputtered. I pulled off the highway and afraid I would not make it to a gas station I pulled into Bert's. They were so polite and kind and happy to help me. They took time from their busy day, gave me a gallon of gas and directions to the closest station. They refused to take any money and said something to the effect of we are just doing the right thing.... That's what we are about here. They won my auto body business in the future. I interacted with 3 people - all 3 so kind and helpful to a stranger off the street. What could have been one of my worst days turned into one of my best.

Whether it's putting on a pinstripe or fixing a dent, the folks at Bert's are professional and…read morecourteous. They have old fashioned pride in their work and always exceed our expectations!