I just got my car fixed at Rocco's collision in Berlin, New Jersey. I keep my car very organized…read morefor the most part. I have literal boxes of baking soda in the car to minimize any smells could accumulate. When I got the car back, my tech was ripped out of the fronk and the trunk. There was dust and debris all throughout my car. But the biggest issue, is a weird one. It smells like something died in the air conditioner system. I didn't know what to do about it, so I asked them. They said maybe an air filter change. They gave me the runaround to go to the manufacturer dealership. It's just an air filter, I can probably change it. But that might not solve the issue. But I told them if they can at least change that I'll take that as a good faith and deal with whatever I have to deal with. I was already pissed at several other things. The rear door that they fixed is squeaking. My car was filthy my tech was ripped out. But for them to be so cheap that they can't change a $15 air filter is kind of pitiful. The guy up front, says not his issue and if they're going to fight over a $15 air filter, imagine what they'll do to your car with something much more expensive.... I think it's pitiful and disgusting! Ps, I didn't even mention all the other issues I had, the first day I even got there. They were supposed to have a rental ready for me, I am a very busy person. I needed that ready. Didn't even make the call for it until I got there . Then there was an issue with getting it and I wind it up have to pay for one myself. Long story short they're cheap and disorganized.

Love this place! Everyone was so nice and Sal was the BEST! If I need more body work done this is…read moreabsolutely where I'm going!

Still an outstanding auto body shop. I came here once again and the service is better than ever if…read morethat's even possible. Rob has more staff, very efficient, thorough and professional. My car came back to me clean and perfect and on time.

Rob and his staff did exceptional collsion work on my parents Mitsubishi! Therefore, I drove to his…read moreshop from Marlton when I was in need. Rob and the staff provide top-notch customer service! Particularly Rob. Although he could not fix my car and it was totaled, he did everything he could versus the insurance company to get me as much as I could for it. Much appreciated! Elmer's Sewell is the exception to all other collsion shops!

They did a good job with my Tesla repair after a fender bender kind courteous, good workmanship. I…read morethink it was a bit expensive but what do I know about this shit

It was a wonderful experience at Elmer's. We brought our post-accident car over for estimate,…read moreunfortunately, Don informed us that the car would cost more to repair than its worth. He recommended getting rid of the car can be more worth our time. After I found someone who would take the car, Linda offered to help us out with the process of selling the car. I am so appreciative of everyone working at Elmer's and highly recommend their service, even though we didn't repair our car with them. Thank you everyone!

Does a great job. Very happy with this service. Most places rush through, but not here they make…read moreeverything PERFECT

Poorly run body shop by a typical slimy auto body shop owner, Marcelo "Alex" Galliganni. Kept my…read morecar UNREASONABLY for over 2 months (generally paint work). When asked when he would be finished, he tells me, "get out of my shop." Get the car back and there's a multitude of workmanship, mechanical and cosmetic issues. Marcelo sends me and E-mail advising he'd take care of all the issues, but could not/would not because he's lazy, overwhelmed and incompetent. Refuses to process a refund. Then he has the balls to tell me not to come back to his shop. Several other shops trying to repair all of Marcelo's negligence and incompetence. See his other negative reviews. YOU'VE BEEN WARNED. DON'T USE THIS SHOP. Marcelo's will be dealt with through consumer affairs and a legal process.

There aren't enough good things I can say about working with Marcelo at Marcelo's Auto & Motorcycle…read moreBody Shop. These guys are as professional, straightforward, and friendly as can be. Dings and Dents to your car are already such a headache that dealing with Marcelo and his team make the process a million times easier. Their work and attention to detail rivals the best. You always feel like you are a priority and they always do their best to make sure you are well taken care of! Thank guys, for everything!

We just bought a new 2026 Kia Sportage Hybrid SX-Prestige and with that purchase came the question…read moreof how best to protect it from the elements. We live in a location with lots of maple trees that drip tree sap and insect honeydew which are notorious for destroying a car's paint. I looked into better car washes - like touchless centers (which are dramatically less damaging than typical automatic car washes), better car waxes, etc. I then tripped over the option of ceramic coating and PPF (Paint Protection Film), but the latter is extremely expensive and this isn't exactly a Lamborghini. A quick search of businesses that do coating in my area led to a handful of options. I called them all and got estimates ranging from $900 up to $2,500 with protection guarantees ranging from zero to nine years. Of all the places I called, the most responsive and helpful was DeCrosta. I'd obviously never done this before so I had a litany of questions. How does it work? Can it help with tree sap? How does car washing work? What doesn't it protect? What's the exact process? The list was endless. The owner, Joe, picked up the phone right away and answered all my questions in detail. After a few days, I called back again with a few more questions and, after he answered those, I set up an appointment to get it done. I opted for the nine-year application at a price well under what other shops were offering for just two or three years of protection. Much to my surprise, Joe actually picked the vehicle up at my house and took it in for the day. He recommended keeping it overnight to allow the coating to set properly. The next day he brought it back and my wife and I were astounded. I'd never seen a car shine like this before. The little glitter-like dots in the paint (Joe informed me they're called flakes) were incredibly prominent. I'd barely even noticed them before. Plus, water just fell off the car or beaded up in ways beyond what I'd seen with waxes. He showed me how simple it was to just blow the water off with a leaf blower. Joe also took the time to walk me through future care. He sent links for the right products to buy for doing my own car washes - washes that proved to be much easier given the coating. At an included follow-up wash he showed me how to do the wheels properly and the correct way to use a cleaning mitt to avoid any damage. It was all pretty fascinating for something as simple as a car wash. The first time I washed it on my own, everything happened just the way he described. The dirt slid off as did the honeydew spots and tree sap. The water vanished in the recommended towel with barely a touch. I found myself enjoying the experience for the first time since washing my first car back in the 80s. The tedious, exhausting exercise of the past was gone. DeCrosta kept me in the loop every step of the way and continued answering my questions after the process was complete. He explained why the products he uses are better than what you might normally pick up. Better pH balancing, better at working on ceramic coatings, better at reducing wear, etc. I couldn't possibly be happier with the service and his continued attention to the finest details. My wife's biggest question at the start was if this was "necessary" and I reminded her that we always spend the money to protect our phones. Why shouldn't we apply the same thinking for a $40,000 purchase? Only time will tell how well it stands up to the elements and challenges of my location, but Joe assures me he's got it covered - and we believe him.

Cannot beat the stunning job Decrosta detailing does. Absolutely immaculate and pristine job that…read moreJoe puts in. My car honestly looks better than the day I bought it. Joe's customer service is spectacular, he was able to accommodate my hectic schedule and filled me in on every detail. I am so glad that I chose his company for the job. I beyond highly recommend DeCrosta for any auto detailing job!