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    Services - Caliber Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

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    Auto window replacement

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    1 year ago

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    Glass Doctor of La Cantera

    Glass Doctor of La Cantera

    (11 reviews)

    We had the unfortunate luck of the window on the front of our home cracking after it was hit just…read moreright by a rock kicked up from the lawnmower. We called Glass Doctor after seeing their vehicle in our neighborhood working on a home that just went under contract. The process to receive a quote seemed painless. They sent someone out within a week to measure the window and take photos to ensure they ordered the correct product. I put a deposit down, the window was ordered and they scheduled to come install two weeks later. Upon install the gentleman had difficulty replacing the window, as our plantation shutters were "in the way." While this should have been mentioned at our initial "quote" visit, it wasn't. My husband removed the entire shutter, caulking, nails and all so the gentleman could have better access to the window. Unfortunately at some point a piece of the window lock was broken. He assured us the company would take care of replacement, took photos of the window, took the broken piece with him to "match" the color and went on his way. Weeks went by with no word. Eventually we heard the wrong part had been sent and they were waiting on another one. Another week. Meanwhile, our front shutters were still sitting and waiting to be put back up. Finally they texted that the part had arrived and they would be out to replace it in the next few days. A new gentleman came to replace it. He was just as confused as we were when he pulled out the WHITE replacement for our BEIGE window lock. He assured us the office must have made a mistake, but left us with the white piece so that our window would be functional in the meantime. We contacted the office to let them know about the mixup and we're told "Yeah, white was the only color we could find. I Can have a manager call you if you want." I was disappointed regarding the lack of care taken to make right a situation we had been exceptionally patient and kind regarding. It's been radio silent since. No manager call. I'm guessing we're stuck footing the time, energy and cost to have a product that matches on our high end window as well as have our shutters put back up. I'll consider looking elsewhere in the future for my glass needs.

    We are very happy with the quality of the work done at our home by Chris Mireles. He was on time,…read morevery helpful and professional. He replaced the glass in a large double pane window and resealed the glass in two others. He also repaired a leaking shower door. We would definitely recommend his service.

    Glass Dawg Northwest

    Glass Dawg Northwest

    (3 reviews)

    Called that other glass company with the catchy tune on 7/8, since that is who my insurance…read morerecommended for previous replacements, but "due to the recent adverse weather event" here in San Antonio they could not get me in until 7/21. Not willing to drive around with plastic over my window for two weeks, as I work in a not-so-good neighborhood, I called my Jeep dealer in Castroville and they recommended Glass Dawg. Called Glass Dawg on Friday (7/9) and David answered right away, provided excellent customer service, and, since they had the window on hand they said they could get me taken care of on Monday morning (7/12) - for just a bit more than HALF the price of the other guys. Done! Caleb arrived within the agreed-upon window and replaced the window quickly and cleaned up "like it never happened." Had never heard of Glass Dawg prior to this, but I was very happy with the service and highly recommend!

    Don't waste time and use them! I called/emailed a few businesses around San Antonio prior to…read morecalling them. Some haven't responded even a few days later. I wish I would have found them first and saved time. I believe I talked to David over the phone. He quoted a good price and got me a great deal since I unfortunately needed 2 windshields replaced. Anyhow, they got me scheduled the next day. Ruben came out and replaced both. He was extremely friendly, informative, and did an outstanding job! If I ever need another windshield replaced I will use them again! Great value and outstanding customer service all the way around!

    Caliber Auto Glass - windshieldinstallrepair - Updated May 2026

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