So, I was pulling into a parking space when the car parked opposite suddenly backed out and slammed…read moreinto the right rear corner of my Yukon XL Denali rear bumper, leaving a huge dent in it and wrecking one of the proximity sensors located in the rear bumper to warn of approach to an object while backing up. She was insured by USAA so I took her insurance info and filed a claim. I can't speak to how it worked on her end but on mine it was great. I had expected that I would be put off and they would try to send me to a low rent repair shop where they would use cheap knockoff parts or parts salvaged from a junkyard. NONE of that happened. USAA sent me to Cavender Collision Center, the body shop department of my GMC dealer, Cavender GMC Buick North. This is a good as it gets for body work in San Antonio, Texas. Cavender made the repair using new GMC OEM parts; replaced the bumper, including the step and the decorative chrome strip, painted it with a perfect color match, and it looks like it just rolled off the showroom floor. They also replaced the damaged sensor. The little plastic trim item in the driver's door that covers the bolt that holds the latch mechanism together had broken and fallen off. I had intended to order a new one but hadn't gotten around to it. They replaced it for no charge and didn't even mention it. Yes, I know the little part was not expensive but it was a kindness that I didn't expect. The driver-side low beam headlight was out and I had bought the replacement bulb but hadn't installed it. Cavender installed it with a smile; no charge. The bumper repair was flawless; beautiful job. Paint is not easy; especially automotive paint. Whoever painted my bumper is an artist. It looks like factory. Kudos to Samantha Romo, Cavender Collision Center receptionist, and to Conrad Muth, my Cavender Collision Center service rep. Well done. You guys turned a potentially miserable experience into a trip to the supermarket with my wife; not an experience I look forward to but one that's necessary and you made it as painless as possible. Sometimes the right people turn a potentially miserable experience into an opportunity to meet them. If you need body work, I highly recommend Cavender Collision Center. I would recommend them to my mom.

if I could rate this place a negative zero I would. they have kept my parents vehicle for months…read morebecause they are trying get more money from the insurance company and scam my parents. take advantage of elderly people. refuse to give you the vehicle even though they did work they were not authorized to! just go some where else! Do not give them your business!

I was referred to Blue Ribbon Auto Collision Center by my realtor Monique Slater. I have to say…read moreSteve took care of my vehicle needs, he was very professional, courteous and communicated exceptionally well in explaining exactly what it will take and the timeframe it would take to get my vehicle back to me along with the materials needed to repair my vehicle. The cost was very cost-effective and the service was very prompt. There was no waiting period at all. Very prompt service there was no waiting at all. My vehicle was tended to very immediately the repairs were done in less time than what they told me they would about14 days or less and they were finished in eight and my vehicle looked beautiful very professional work was done, if you need your vehicle done I highly recommend this company. if you need any type of work, auto bodywork, paint Blue Ribbon Auto Collision Center is the place to go they do awesome work.

Hail damaged jeep hood and doors; the customer service provided by everyone proved them to be…read moreprofessional and efficient. Other shops visited prior were a waste of time. Run arrounds . I recommend them to anyone. Very satisfied.

Horrible customer service had my car over 6 months for fixes and never did fix it correctly despite…read moreinsurance.

I'm gonna have to go back on my review. I went back to Classic Collision because I thought the…read moreproblem was fixed in two weeks. The bumper came out of line again so I went and talk to Mr. Diego. He was supposed to call me back and he's never done that. I won't going back back to this Collision place anymore because like Victoria said I never got a call back. I even went in to talk to Mr Diego and said he was going to call but I got no call They don't return messages nor answer your calls. I thought that they were awesome because they were so efficient the first time I brought it in but now that I have to bring my car back I get no response and that's not good business and I don't recommend this place of business any longer Just an update. I will be going somewhere else Thank you very much.

I couldn't be happier with my experience with this great local business. My wife had done some…read morecosmetic damage to the front of her 2005 MINI Cooper S, and we looked around for a local body shop that could do a "good enough" repair fairly cheaply. M&S, which just happens to be located just a few miles from our house, was able to do exactly what we were after. Sam, the shop's owner, looked the car over carefully to determine which components could be repaired and which ones needed to be replaced. M&S delivered exactly what they promised--on time and at a price I was comfortable with. Check out the before-and-after photo to see what a great job they did. By the way, "M&S" stands for "Marie and Sam." At first, I thought it was really nice that Sam had given his wife top billing. But then I realized his shop might attract a very different clientele if they had named it the other way around! All in all, a great business run by nice people. Give 'em a try!

Sam, the Man, is kind, patient, understanding and on top of that he is Trustworthy…read more He knows his art well and is passionate about it. He's won several awards for it. He kept his word with painting "again" the rear bumper of my car, as the first time the blue color didn't match "perfectly" to the rest of the car. But he charged me only the paint's cost, and the labor was on him! He not only painted well, the second time, but also fixed other minor noise issues with the car, for Free! He's that kind. He listens to you attentively, while you explain all the issues with your car and carefully thinks and gives you best and cost effective suggestions. Trust me, I have enquired alot of Body shops around all the North west side of San Antonio. This is as good as it gets. You will not find such a person who knows his job, knows how to respect his customers, keep his word, makes sure his customers get the best deal at a super reasonable price. "Uncle Sam" as his younger customers call him. His customers are his family. He takes good care of them. I'll meet him every now and then, if not for business, but atleast for the sake of good will. This is as good as it gets!

Very very poor work on my car. Poor communication during the process. They fixed SOME of the damage…read morefrom my accident, then refused to fix parts that they broke-ruined while repairing my vehicle. I had to ask them to put the handle back on AFTER they gave me the keys to take it home it was sitting on my drivers seat when I opened the door! I now have pieces coming off of the front, the door windows are didn't match, there is a large bar under only ONE side of my car. Poor work and I would not recommend. I asked them to fix the issues the same day I picked it up, and they told me whatever is wrong was due to previous damage before the accident, and to contact my insurance. That is not true. Do not use this shop.

This is a dishonest body shop full of liars! I was given a time estimate for the repair of my…read morevehicle that they could not meet, I had to beg them to finish it 2-3 days late! Then, I was lied to about the last part, I was told it was ordered, called for updates only to find myself ignored. They should lose their GEICO contract. AVOID DOING BUSINESS WITH!

Was involved in a hit and run, they took care of me from start to finish. Took about 2 weeks or so…read morebut my car looks great! Great deals with deductibles as well! Definitely recommend coming here!

Raffi and his team are the best. They are honest, professional, and efficient. They are amazing. I…read morehighly recommend them.

Hamed just took care of my 2011 Camaro LT1. His original time estimate was 10 working days. It…read moreactually took 4 extra days. He offered to pay for the extra days of car rental. My car was full of dings from 8 years of driving to include someone bashing my driver side door with a shopping cart, which I originally had PDRd. I asked him To install a new front bumper since the original was so beat up from those parking bumpers it was pitiful. He got me an upgraded one which was so much better looking. The spoiler he recycled from one he had to save me money. In the end Hamed and his artists did a fantastic job. The car looks new in spite of its age. Hamed was a pleasure to work with. I will be coming back to get rims sand blasted and painted black, cheaper than new rims. Hamed is flexible and will listen to you and make sure you are pleased with the results. I sure was. Hamed just completed bodywork on my 2006 Dodge Durango. From turn in to finished product it took 12 working days. The Durango suffered minor damage from a front right collision with another car. Since my experience with my Camaro was great, I asked Hamed to throw in a repair for the rear bumper of the Durango as well from a previous rear end collision. The final product was outstanding. The Durango looks great and he even had it cleaned inside and out, even Armor All to the wheels. This is my wife's car and she was very pleased with the results. In this day and age when new car loans and comprehensive insurance are so crazy expensive, I long decided to just repair and refinish my cars as they age. Yasmein has been key to refinishing my cars and repairing them when accidents occur. He's all about customer being satisfied and has proven to me he delivers quality and tries to get your wheels back to you as soon as possible without sacrificing quality. He continues to be my go to body shop for a long time to come. I have already referred family and friends to his shop.

I have know Ahmet since the early part of last year. He greatly helped me out with an insurance…read moreclaim and the car came back completely restored, and first rate in all respects. Well, I was rear ended again last month and took my car back again for repair. It's hard to believe but I think it came back looking better than the first time ! This company and it's owner are as honest as the day is long, and they are, hands down, the finest body and paint shop in San Antonio, bar none. It has been a complete pleasure being associated with them on everylevel. C.Q. McWilliams

Have a 2012 991.1 Silver Porsche. Bought it in to remove old PPF and replace with new. The old…read morePPF was deteriorating and I'm sure difficult to take off. The team at Concours was able to get it off and apply the new in a couple of days. Car really looked good. However, in a couple of days I noticed some lines on the hood. Took it back and they fix. Liked them because they stand behind their work, are friendly and pricing is fair. Would definitely use them again.

I brought my 10 year old Mustang in to Concours for replacement tint all around (including my…read morewindshield!) and a full detail. When I arrived to pick up my car, she looked new! Ron really went above and beyond. There were more hail dents than we thought, and he removed them all! And did not charge me extra! They have a really awesome way of removing dents--I highly recommend going to their website to see it. So cool. They also managed to remove the smoke smell from the interior! I've been chain smoking in this car for 10 years; that is a truly remarkable feat and another way they went above and beyond. I did not even expect this! Regarding the windshield tint, it's clear, you can easily see through it, and it blocks so much sun damage. Again, I direct you to the website for more details. All in all, I love those guys who worked so hard on my vehicle. Thank you!