AMAZING SERVICE. My family had an amazing time! Had todd as our servicer and he was phenomenal!read more

Cosm is an insane venue.. I'm a huge Manchester United fan and I bought tickets for the game this…read moremorning. Kinda pricey but the experience and service make it worth it. Kim was our server and made sure we were taken care of. Everyone else was also super helpful and kind. Will be buying general admission for future events, the space is huge!

Bill was terrific in assisting me to order tickets to an upcoming Rufus Du Sol Event in San Diego,…read moreI couldn't verify the authenticity of a few sites and Bill was incredibly helpful and made sure I secured them through a trusted source .

Bill Tarozzi is great! He has excellent customer service and…read morefollow through. Bill always goes above and beyond to get me the best seats, give me choices within my given price range. Be it Dodger playoffs, World Series or any hard to get seats for any concert or Broadway Shows, Bill comes through, I highly recommend him to all my family and friends.

I would never buy tickets anywhere else. The owner, John, is the only employee and he delivers…read moreexceptional service. He can get me tickets for any event in America and usually has them to me the following day. Give him a try, you won't be disappointed.

Great selection of pinballs... and retro arcade games. Family friendly atmosphere, yet has a super…read morefun club / lounge vibe as well. Cool place to hang out on weekends & weekdays. I highly recommend this place

Pinball! The three…read moreprincesses and I had a great time playing pinball here! Lots and lots of games, including old favorites. I can seriously remember paying TEN CENTS per game at the Pinball Palace on The Strand in Hermosa Beach in 1973-74 and at the Redondo Fun Factory. So, walking in here with the wife and daughters was so nostalgic. The girls had a great time. The cost is more than worth it.

Concert Mama is my go-to when it comes to concert tickets. She prices them way below Ticketmaster…read moreor Stubhub, and she's so friendly too. I was apprehensive at first, but after talking to her extensively on the phone, I realized that all my fears were unwarranted. She is an honest, upstanding gal who just wants to spread her love for music with everyone. When I was having trouble printing my tickets, she would even call and follow up with me just to make sure everything was going smoothly. She even texted me anticipated set lists and warned me about projected traffic going to the concert venue. If I ever have any other concert ticket needs, I am going straight to her. I trust nobody else. I highly recommend her. Excellent service, even better customer support - she's reachable by phone, text, or email! I love her!

This is the way to go! Concert Mama can and will get you tickets to any concert you want as long as…read moreyou let her know what shows you want to see. She doesn't charge you overage fees or extra charges or a bunch of different fees like all the other ticket source companies. I've now purchased over 8 concerts with concert mama and her prices are way less then other ticket companies I now use concert mama for all of my ticket purchases and don't even bother my time doing it myself

I got an email for a promotion for a one day park hopper ticket for $139. I'm not that good online…read moreand purchasing things so today 11/12/25 my mom called the Disney Guest Relations for tickets and at first a kind lady named Christina helped us with our code. She was very nice and helpful and then transferred us to someone in buying tickets. Sue the lady who was helping us purchase tickets was the most wonderful, kind, amazing, sweet helpful lady. We kept having problems with all this stuff we both don't understand, but Sue was so calm, patient and helped us. We had to go and figure things out and when we called back and to our amazement we had Sue again. She again couldn't have been more helpful. Then she even went out of her way to help us with our ticket relations. The entire time we spoke with her from start to finish she was a huge blessing. My mom and I were so happy and she put a nice start to our day, week and month since it's been challenging. Sue was like our own Disney Angle. I highly hope that others have the privilege of interacting with Sue as well as Christina. I hope that they get the acknowledgement for being so wonderful and made our day one of the happiest of days because of these two lady's.

Mm had a few issues with purchasing and code and rsvp.. and a whole mess! Not sure if I'd use this…read moreagain.

Their website is a bit misleading. The fees aren't included until AFTER you enter your credit card…read moreinfo. It makes you think you're getting a deal but really it's exactly the same prices as any other online ticket broker.

I purchased my tickets from a third party website that directed me to Mike's Tickets. Just minutes…read moreafter I clicked the confirm button I received a phone call from Mike himself. He called to notify me that he was going continue with the transaction and charge my card. I was actually pretty impressed that I received a call. I also noticed that he was near by and I asked if I could pick up the tickets in his office rather than at will call. Mike was pretty accommodating and said that he would be in the office until 10p. After work I drove down to his office and was able to pick up my tickets without a problem. I just wish he didn't charge me the $15 "Will Call" delivery fee. Over all the process of buying tickets from Mike's was pretty good. I felt that the price of the tickets were marked up pretty high. But after doing a lot more research the price of the tickets are about the same as other sites. In the future I might buy from Mike's again but I would look for the best ticket deal before any purchase is make or buy earlier.

The kind tickets is the best So happy with all the events…read morewe have purchased m, thank u

No issues. Super helpful. Reasonably priced compared to others.read more

Straight up, a FIVE-STAR venue! Online ticket purchases are a breeze. Parking is a non-issue with…read moreplenty of parking all around the theater. We have been there for bands, magic shows, seasonal shows etc. and have not been disappointed. The featured cover bands are the best! Anyway, walking into the theater is like walking into someone's home. The staff treats you like family! It is the complete OPPOSITE of all the stressful hoops you have to jump through at a large arena style event. The lobby is quite comfortable and has a lot of artifacts showing the amazing history of the resort. Will probably take a few visits to go through it all. One last thing. They made an error on their schedule which resulted in me having tickets on two different dates of the same event. Rather than send an email, they personally called me and gave me options that quickly resolved the issue! Although we've been guests at Welk's Theater for just over a year, I sure wish I had known about them sooner...

Unfortunately, this place is no longer what it use to be since Hyatt took over. They nickel and…read moredime you for everything! Who charges for fresh towels and taking out your trash? Yep, $25 and the towels are worn and frayed. Please, is this a Motel 6? And forget about semi weekly cleaning. That's a fee of $25! And there's no longer a blender in the room, minimal kitchenware, outlets that don't work, blood on a pillow at check in, and broken bathroom drawer. Their overall standards and customer service have gone down the drain.

My first time here, but definitely not my last!…read more The Observatory is a fabulous venue in Santa Ana. Parking was easy for us as we'd purchased a pass and we arrived pretty early. The entrance process was licketty split - we carried everything in our pockets. Upon entering, there's a photo spot, merch off to the right, as well as a bar and outdoor seating. To the left of the entrance is a smaller room, this time used for vendors,, but I suspect could be a multi-use space as needed. Bathrooms - clean and well stocked throughout the night - are also this way. Up along a poster covered hallway, and into the concert area you go! There's the stage in the front and a bar in the back. It's GA here folks, but there's a balcony with seats above. We chose the first tier behind the dance floor as there's a standing bar/shelf that spans the railing which is great to lean on and space to put drinks down. The location was perfect for us - up high enough to see everything going on onstage, great view of the folks dancing, and again, offered a space for our drinks and a restful lean. The sound system and lighting effects were fantastic! The lighting perfectly fit the dark, moody, goth atmosphere while the music was as clean and powerful as you'd want. No muddy, echoy, indistinct sound here. And extra wonderful? A pumping AC that kept the packed house cool and fresh as everyone danced all night. Such a great concert and really, the perfect venue for it: intimate yet spacious enough for comfort. Really great venue!

I went to The Observatory to hear & to see Gimme Gimme Disco in The Constellation Room. This event…read morewas put on by events producer Burwoodland (aka Ethan Maccoby & Alex Badanes). Mark Cuban recently gave a bunch of money to Burwoodland, so I thought this event would be decent. I was wrong. Gimme Gimme Disco was a hot mess. I did not at all have a good time. A ticket to this event cost $27-$31 depending on time of purchase, & parking cost an additional $15. The price & location led me to believe Gimme Gimme would be a well organized event with a properly prepared DJ who prepared a professional level DJ set. Not so, & not at all. Random disco music played before the DJ started, & then when the DJ started, I cannot say the mixing or transitions from one song to another were much better than simply letting songs play out on Spotify or Pandora or cutting to commercial on the radio. I wanted to give the Gimme Gimme DJ (Julimuah?) the benefit of the doubt, so I stayed for awhile to listen to see if the mixing got any better. The Gimme Gimme DJ did no real mixing. Songs were blended in at random points. A song with a tempo of 100 was played immediately after a song with a tempo of 115. Songs were regularly cut mid vocal etc. The quality of DJing/music was not good enough to expect people to pay money to buy tickets. I'm incredulous that The Obseratory would book such a mediocre event/DJ/etc. Because the Observatory is a venue where professional musicians often play, there was a sound guy or engineer on the sound board. I asked him what was going on with the DJ. I mentioned she was not doing any mixing at all. He agreed, & then he added: "Yeah. DJ culture has changed so much though." I do not know whether this was an apologetic statement. It is hard not to read/construe the statement like a subpar excuse. After speaking with the sound guy, I opted to request a refund, & to leave immediately. I asked a security/door staff to connect me with a manager. The security personnel referred me to management. Here is the gist of my dialog with the manager: Self: The DJ for Gimme Gimme Disco is not mixing at all. Songs are simply being played end to end with little mixing, beatmatching, etc. The dancefloor stops between tracks. It is just really bad. Sorry. Management: I hear you. Unfortunately, the Observatory cannot refund your ticket. Gimme Gimme Disco rented The Constellation Room so it is their event; not ours. They rented the room for the night. Self: Okay. I understand. Could you please put me in touch with the people from Gimme Disco who booked The Constellation Room & planned the event? Management: They (Gimme Disco) have a website, etc. [The manager then proceeded to show me the contact us page of the Gimme Disco site]. I realize the manager might not have legitimately known who from Gimme Disco coordinated the event. However, the Observatory staff did not make much of an effort to connect me with anyone who might actually issue a refund. A contact us form on a website is usually a dead end. So the rental format of some events, such as the Gimme Disco event I briefly attended, allows The Observatory to make money without much, if any, responsibility/accountability, & getting in touch with anyone representing an event results in being forwarded to a FAQ or Contact Us page. Seems like a pretty ideal business structure for The Observatory & any themed event planners booking events. The Observatory makes money renting space; the event makes money too. Anyone who feels or was cheated out of their money is left with no one to direct their complaint to--unless a website Contact Us page counts as a person. I obviously did not risk eating any food or drinking anything at The Observatory. I feared the drinks might be as bad as the music, so I walked back to my car sober, & happy to no longer be inside such an indifferent, disappointing, unprofessional, & impersonal venue. I am legitimately stunned that an event put on by Burwoodland & all the deep pockets behind it could be so utterly lamentable. I want a full refund. An apology from The Observatory &/or The Gimme Disco people would not hurt either. People should not have to pay concert level prices for crappy DJing, & a dismal ambience. I reached out to Alex Badanes for a refund. He initially suggested that I would be issued or given a refund. I never ended up receiving a refund. Neither Alex nor anyone representing Burwoodland followed through after the first hollow mention of a refund. Fake talent, mediocre event, & false gestures are the norm for Burwoodland & its reps.