Took this Taxi from Downtown to Airport. Its ok. It did worry me a bit when I booked it. So what had happened was that I went to google their competitor taxi and because they had paid for the ad, they were listed first on the list and without realizing I called the number. So the lady from dispatch picked up and she did sound a bit rude. I asked for a cab thinking I called their competitor and she said you know we are not so and so and I said "it doesn't matter just get me a cab". She then asked me where I was going and she sounded quite rude. So I was kind of worry and was wondering if she will even come and pick me up. Luckily the cab came. The driver was ok. Just the dispatch lady sounded grumpy. Overall, it was ok. Got me to where I wanted to go. No complains. read more

Calgary United Cabs - Taxis Near Me - Calgary, Alberta

Don't use this Cab company. They will rip you off if they can. My girlfriend used them and for a ride that only should of been $34 turned into $65 cab driver took the long route thinking she did not know the difference. They will steal from you and take you on a longer route if you don't know the difference. I have a complaint gone into 311 on them. read more

I would not recommend them unless you want ripped off. They tend to abandon young women in the middle of Calgary when someone jumps in their taxi and when they try and book another one they cancel the booking and refuse to answer the phone. read more

My appreciation and special thanks to Calgary United Cab #1169 (driver Sam (Sami): - - driver sam picked me up todau (April 5, 2023) and took me to Sav On Foods for grocery shopping - - - i was in the supermarket shopping and the driver came into the food store. searched the store and found me - he handed me my phone that had fallen out of my pocket and feel onto the floor of his taxi!! i did not know i had lost it; I am a senior man! Sam then offered to wait for me to do my shopping and then drive me back to my home. Then the carried my 8 bags of groceries to my back door! i tipped him well but he deserves great commendations for his extra special service. THANK YOU, SAM- you are a very kind and caring man. Earle W Oak Hill Estates - Centre St N Calgary read more

Customer service is poor and the driver could not figure out that I had paid in advance, so started the meter. After I asked him about this, he called the office, and had a long convo, round and round, and round,m while driving, and eventually turned off the meter. But as soon as he pulled up at my destination, their system hit my credit card for the meter amount. Avoid! read more

Got a united cab unit 1857 at the airport and told the Cab driver I wanted to go to Dalhousie, we started driving out of the airport and as we were driving I told him I wanted to go across deerfoot bridge and go the back way on Countryhills blvd to Shanappi He then said the roads were to slippery that way and he would not go that way instead he wanted to go to Stoney trail. I promptly told him that would cost double and I wasnt going to pay double what it would cost going the way I told him. So I told him to go mcknight to John Laurie. On our way he would slow down at every traffic light trying to stop to run the meter up as well. It ended up costing me additional five dollars on the meter which would have been a tip if he hadnt been a jerk so I gave no tip. He would not even take my luggage out of the back of the cab. If he is not skilled enough to drive the roads in any weather then he should find another job. Terrible service, terrible company if they let this shit slide. I wont use them again. read more

This company is withholding service and trying to collect a charge that is not mine and belongs to another fare. A very odd person noticed me through my window working at 1:30 am (deadlines). She asked me to call her a cab, which I did. I did not let her into my house, she waited on the street and I explained the situation to the dispatcher at the time of the call - that she was a stranger without a phone. Apparently she didn't pay him. The cab driver called me and said it was my responsibility to pay for her. I flat out refused as I had told the company the situation. The driver said I would be "blacklisted". Uber is very happy with my patronage. I don't know why anyone would do business with them. read more

If you value your life and your vehicle... do not hire this company. I had a run in with a cabbie who said he hit my car on purpose because 'he had a camera and could prove I was in the wrong'. Hitting a vehicle purposefully is dangerous and not something I would imagine someone who is in charge of other people's lives would do. I brought this up with the company itself and have been ignored. It was cab 1038 - if it shows up at your door run the other way! This guy has serious issues and intends to harm others. I am not one to write a bad review, but this is disgusting human behaviour. If one can even call it human. Noticing other reviews, it seems this is probably the worst place in Calgary to get a cab. Please do yourself a favour and get ANYONE else. Heck, illegal hitchiking is probably safer! read more

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Wanted to get to work instead of walking because it was hot . Cab was hot as heck windows up NO Air Conditioning on !!!! Asked for the air to be turned on the driver ignored me. He wouldn't listen to my directions to get to my work at all ! Vehicle #1288 booked @ 5:30 pm on 8/19/2022 . He charged me $7.00 for a $6.80 fare needless to say he got NO tip! I've used this company many times always had great service . I've never had such bad service from a driver He needs to be fired !!!!!!!!!!!! Annie G. read more

Had to go to Local post office to pick up package. Driver cab #156 was polite and got out of the cab each time I entered or exited in case I needed assistance. The cab was clean but the plexiglass attracts static dirt. No easy fix. Driver offered 2 different ways and waited for my return trip. Very good trip. Thank you. Shout out to this guy as he owns his own cab and he is proud if his car/job/career/service. A community icon. City listen - he needs a community awareness award. read more

Prearranged ride arrived at requested time. Friendly and helpful driver. It was a pleasant experience. Easy to book on their app.

They have poor service and don't show up when promised. Even when booked in advance they still don't show up. How can you even try to compete in the modern day when your service is this unreliable?? Not worth your time. read more

Quite literally the worst cab experience I've had thus far! After having booked a cab close to 48 hours in advance and called the day prior to confirm the booking, my husband calls THEM 7 minutes AFTER scheduled pickup, only to have them say that they couldn't find a driver for us and they could very helpfully "cancel the reservation". Granted it was early morning and frigid out, but when you ACCEPT a booking, the least you can do is call the customer YOURSELF and let them know there isn't a driver instead of making them wait and call frantically when no taxi arrives well past scheduled pickup. People pay thousands to travel, and in the middle of a pandemic, couldn't the bare minimum standards be met to ensure people aren't COMPLETELY missing their expensive flights?? Beyond appalled - do yourself a favor and stay far away!! read more

Caution !!! I live in Calgary and know the city very well. Sometimes the drivers go a long way to make more money. They deceive visitors and newcomers. At 3 am in the morning time when there are no cars on the roads they choose a long way ! Be careful ! read more

Calgary United Cabs - They use long way for earn more money. - Taxis Near Me - Calgary, Alberta

OK, if I call 25 minutes beforehand and request a cab at 11:40, the cab should not arrive at 12 PM. I called the company again at 11:55, freaked out, only to be told that the cab "should arrive in 5 minutes" by some guy who seemed exasperated by my expectation that the cab should arrive within, say, 10 minutes of the agreed upon time. No explanation, apology, nothing. I missed my flight--thanks guys. read more

The level of customer service from the morning dispatch lady is atrocious the can drivers for this company are rude ignorant do not know the city at all and don't follow instructions at all. Many times I have had issues with them. I say I have good service 2/10 times. they need to start fresh with the customer service. I take cabs about 4/7 days a week so they will be losing a good chunk of change from me when most times I spend upwards of 70 a day. Terrible customer service I hope a manager takes this review as a wake up call and consider trashing some of the employees. read more

Extremely overcharged and the driver led me in charge of which roads to take to the destination when I simply asked for the fastest route and kept asking over complicated questions. An extorting and horrendous company. I called customer service and they hung up on me. Most taxis Ive used before costed about 30 from downtown to the south but this ended up costing 54 dollars for the same. read more

What a nightmare. I called them for a cab and this man told me it would be there "shortly". 30min later i called back and the same dude told me that the cab is "almost there, another 4-5min" another 20min later i called back and the ****** hung up on me, TWICE! no explanation, just hung up after 2 rings. Decided to call yellow checker, and they literally came 10min later, no sign of the United Cab. What a shit show. read more

A few weeks ago when it was -37 below this company was the only one that I ended up getting through too after waiting 2 and a half hours for associated cabs. It's a fairly new company and they seem better than the mainstream companys so far (checker, assocaited) read more

Had a cab ordered to the hockey game, even watched it on the app, then it disappeared. Took another fare half way to my home. Bad business guys. read more

The driver didn't want to let us go so badly when we decided to get off earlier, that he pretended his debit machine does not work on the road, ha! Their rudeness is just above the ceiling read more

I took a cab today going to beddington from our place, to my surprise the united cab driver took the farther route, I paid 18.60 instead of the 11.25 that I used to pay whenever I go to this place. I feel violated. I was scammed! read more

Get uber Calgary. This driver seemed just forever pissed for some unknown reason. I got into the cab right when it arrived asked how he was; no answer. It was silent for the entire ride and he didn't ask what route I wanted to go, it was just uncomfortable silence the whole thing then looks pissed when he doesn't get a tip for literally not doing or saying anything and reading texts while driving. Taxi customer service is dead, they had uber for such a short time here and I miss it so much. read more

One of the worst cab services in Calgary. I use cabs a lot. CUC drivers don't know how to get to my house to Mission. Seriously? Then on top of me having to give them instructions and after I tip, they don't even have the courtesy to say thank-you??? It's like some of the drivers think they are doing you a favour. I can't wait for Uber. read more

Very poor service. I have called this company a couple times from malls, and they can never seem to find the right entrance. Today the driver called me and told me he couldn't find the entrance at Chinook I wanted. He asked me to walk to the opposite end of the mall and meet him there. I said I couldn't as I had quite a lot of heavy things with me. I directed him to the entrance and he insisted he couldn't get to it. Told him I would just call another company if it was such a problem and did just that. I called Yellow Cab and they arrived in less than 10 minutes. read more

Took the cab from chinook center and was having heavy baggage... the driver was really friendly and helped me to load and unload the stuff ...thanks to his positive talks and welcoming nature read more

Worst cab company. I would rather take an Uber. These guys don't know how to drive at all, my cab driver was road raging, even though it was his own fault. Sometimes their GPS machines don't work so you gotta give manual directions. Ridiculous for the price you pay. Can't wait until my car gets fixed. read more

Worst cab service EVER!!! I had to be at work for 8am, so the night before I booked a cab for 7am to account for the snowy weather...went outside at 7am, waited till 7:15, called in and was told that the cab hadn't been dispatched yet....called again at 7:30 and was told that it would be another 10 minutes...waited 15 more minutes and then gave up and took transit...I ended up 1 hour late for work! I can see why Uber is taking hold in this city! :( read more

Waited an hour only to hear back that there weren't any "cabs in my area" was told that it would take 15 minutes.

I booked a taxi through the phone for pick-up this morning a few days ago but it wasn't actually booked and I had to call up again to get a new taxi arranged. What is the point of making a booking beforehand if the taxi doesn't arrive at all or on time. The female representative at the call center I made a reservation with didn't sound professional and I had a huge doubt that the booking was properly made. It is very bad service and I should have read all the reviews before using this company. read more

Worst company ever, guy was rude, hid his meter, took me on a scenic route to my home. when I call to complain, was told that I have to pay.. or get charged with taxi fraud.. I told the dispatch why would you say that? I paid the fare and he ripped me off.. Donot use this service read more

I have not used Calgary United Cabs since I wrote the review ,I have called Checker Cabs instead.Much to my surprise ,.the cab i have ordered has always(at least so far) arrived earlier then the recording stated they would,so that's definitely a Bonus.The drivers have always been polite and not demanded a Tip for taking my groceries to my front door. all in all so far,so good! Much better service then CUC,I must say! read more

I had a great experience with these guys! My driver was friendly and came to pick me right away. Best service of cabs in Calgary forsure.

Had a very pleasant ride, polite service and clean cabs. Would've liked to have connected with the operator faster.

Took #4 from Peter Lougheed Hospital June 26 midday. This cab driver broke every rule in the book...speeding, following too close, sped through a yellow light then later went through a red light, answered a call on his cell phone, didn't take the route that I requested...I was SCARED. I called the office and was assured that the tapes would be reviewed (ie; my fear and anger and conversation with the driver) and addressed. I called today to follow up (July 6) and was informed that they only keep tapes for 72 hours...even if someone is murdered in the cab! This driver seems to hang out at the PLC...worst cab ride EVER and even worse customer care. NEVER AGAIN. read more

Terrible and rude costumer service. No help and didn't even bother to send a cab. Brutal.

Pretty happy with the service I received from cabbie 1202. I called this company for an early morning pickup at around 4am. He arrived 10 minutes early and was friendly, courteous and took us directly to the airport. Overall a good experience. read more

Honestly, I was extremely satisfied with the service. I called in and was told the cab would be there within 15 minutes, it arrived much quicker (or so it seemed) and the driver was very kind. The driver was helpful and though the company seems new it was quick and reliable. I'll definitely be calling these guys more often. read more