Our check engine light went on in our Subaru Outback while on vacation in Black Mountain the Friday…read morebefore the July 4th weekend...and we were leaving the area for a long drive home on Sunday! We were able to make an early morning appointment online for the next day. We brought it in Friday morning and the fix wasn't a quick one - but the service area staff were so kind and helpful, and the service crew got it done by the end of the day! They are all heroes in our eyes! We would definitely trust them to work on our car anytime.

I've been dealing with Fred Anderson Subaru for about a year, since I bought an Outback from them…read moreas a 10th anniversary present for my wife. I've also had two routine service experiences, including this morning. Both the sales and service experiences were exemplary. I feel I got a fair deal on the purchase, and the purchase process was reasonably quick with minimal upselling. Both service visits went well, today I was in and out in under an hour for an oil and cabin filter change and tire rotation plus an annual state safety inspection. The waiting area is large, open and comfortable. I'm not usually a fan of dealership service depts, but Fred Anderson is quick and fair. Can't ask for much more.

Service Dept: A big thank you to Kevin for handling the service of our 2022 Rav 4, above and beyond…read morecustomer service. We will be repeat customers for life!

Avoid this dealership at all costs. I am at the dealership now. The offices are small and dirty…read more The sales-staff is apathetic, and finance has no sense of urgency. Fred-Anderson Toyota inflates prices, and then lies to customers, so they are not worried about selling. There is an average 20% markup to their pricing strategy. Be sure to look up book on any car you are interested in BEFORE speaking with anyone at the dealership! The dealership engages in the standard cars.com and autotrader aggregator trick where they list a vehicle in multiple locations from Raleigh to Asheville! Be absolutely sure to find out where a car is physically located before going to any Fred-Anderson location. Finally, this is my third attempt to purchase a car from Fred-Anderson. I have been through pairs of salespeople, and a Finance Director and have found the entire staff, from the 'Director' down to the service people to be basic, backwoods, mountain folk. I wouldn't bring business here unless you want to be cheated, lied to, and offended by good 'ol boys. In 15-years of professional service and business, and routinely purchasing 4 cars yearly, I can say with knowledge and experience that Fred-Anderson Toyota is one of the worst car dealerships on the eastern seaboard. Trust me. Stay away from Fred-Anderson Toyota.

Hello there,my name is Ed williams,and I would just like to tell anyone reading this,if u ever need…read morea vehicle,this is the ONLY place to look,these guys r AWSOME,and Vince the owner is unbeatable on his prices,but best of all ,he will not ever leave u hanging. My wife and I bought a fantastic Ford F-150 5.4 v8 triton,two days later the truck would not start,I understand that there is some kind of warranty,I called skyline Motors and Vince the owner,drove out to my house with his own wrecker,had towed it to his mechanic, from what I understand Vince had him replace everything to do with the fuel including the fuel pump which I know does not come cheap,and they also found a wire issue and fixed that to,than Vince the owner personally delivered my truck back to me at my house,before Vince left he shock my hand and told me he wasn't charging me ANYTHING for all he had done and done for the truck. Vince could have been like most other car dealers and tell me I bought it,it's my problem now,but he didn't,he went way above and beyond what he needed to to make my wife and I happy with the truck,I would DEFINITELY buy another vehicle from him in a heartbeat,and I actually have one in mind lol. Thanks again Vince u TOTALLY ROCK and ur crew are AWSOME. Hope to buy from u again soon. Ed Williams

From the owner: You spend a lot of time behind the wheel, which is why you should have a reliable car that feels…read morelike home. Here at Skyline Motors, we help drivers throughout Asheville find the perfect ride. We constantly update our inventory of high-quality used cars, trucks, and SUVs to give our customers plenty of choices when searching for their next vehicle. With great financing options and a low-pressure sales environment, our team will always put your needs first. Local means neighbors you know and a name you can trust.

I've had nothing but great service at Asheville Lincoln. I am not one that let's anyone pressure…read moreme into sales tactics, but research everything well. I found that while there were recommendations, there was no pressure. I appreciate Jessica as she is a welcome addition to the Quick Lane, pleasant, professional, knowledgeable and down to earth. Until they prove otherwise, this will be my go to for my Lincoln.

I've tried to give this Ford dealership multiple chances over the years, and every experience is…read morethe same: frustrating, stressful, and honestly exhausting. They take your vehicle, give you a timeline, and never stick to it. Every time I bring my truck in, they magically "find" something wrong. Every single time. And somehow the warranty is always "expired" or "not valid," even though it's not. It feels like a script at this point. They also never have loaner cars available. Not once have they had a vehicle for us to use -- even when they know we depend on our truck, even when they know we're on a deadline, even when we tell them we're going out of town and have to have it back. Instead, we get, "It won't be ready," and "Sorry, no loaners." Zero solutions, zero support. The people answering the phones -- the service advisors -- are honestly the best part of the whole place. They're doing their jobs, they work hard, and they're stuck in the middle trying to deliver bad news all day. They deserve credit, because the real issue is management. Whoever is running this place clearly isn't prioritizing customers, communication, or accountability. The pattern is too consistent to be anything but a deeper problem. Bottom line: Ford has never done anything for us but cost us time, money, and frustration. We've been loyal, patient, and clear about what we need -- and it still doesn't matter. The customer service is broken from the top down, and nothing ever changes. We shouldn't have to beg for basic care, basic communication, or basic honesty. I honestly never want to deal with this dealership again.

Good experienced professional cordial Staff. Enjoyed working…read morewith each of them. Received fair pricing on my trade-in, and price of the car I bought. Negotiating went smoothly. When it's time again to buy, Harry's on the Hill will be the first car dealership I'll visit. Ray Dean...Biltmore Forest, NC

They fouled up on installing a cabin air filter in my Corvette and caused $2400.00 in damages. I…read morewould think long and hard before I would trust them in servicing anything. Just imagine it could have been a critical component that caused a deadly accident. They don't stand behind their mechanic's work.

Thanks for all of your help Dave and Jonathan. You really looked after me with my purchase. Will…read moredefinitely buy from you again!!

got a good price on a good car. They went above and beyond to get me taken care of! Make sure they…read moreare on your list of places to check if you need a car.

Bruce Whitt is one of the kindest, if not the kindest, person I've ever met. This is a trustworthy…read moreman and business. Kelly is an awesome at her job, and is also one of the best people I know!

Great place to buy a good used vehicle. Prices are very reasonable and cars have been thoroughly…read morechecked cleaned and maintained ready to go ready to hit the road. Totally recommend

From the owner: Pristine used cars at fair market value. All vehicles inspected and in great condition. Schedule a…read moretime for further inquiry and let Wizard make your next ride magical!