The Gardens is truly a gem! From the moment you walk in, the ambience is one of peace and calm in a…read morelush and lovely setting. The rooms are generous in size and wheelchair-friendly, and many have beautiful views of the courtyard and small private patios for mini gardens. There is a restaurant-style dining room serving up award-winning meals--and ample desserts! The activity and living rooms have a cozy, family feel, and there is always something going on in the way of games, fun exercise classes, lectures, movie showings, field trips, and special events. The greatest asset, of course, is the patient and caring staff of the family-owned facility. Community Relations Director Jonathan is warm and welcoming. Health Services Director Laura is professional and generous with her time. Javier the Dining Services Director takes pride in his cuisine. The caregivers are loving and nurturing, and they keep lines of communication open. But perhaps the best indicator of the quality of The Gardens is how happy the residents are. They extol the virtues of the place with no prompting. (One woman said she'd tried five different facilities, and this was the best.) They're eager to welcome new residents into the family--by the third day, lunch-goers were calling my mom by name to sit at their table. As with most assisted living places, there is a sliding scale of services based upon need, and when a transition to a higher level of care is required, Safe Haven offers memory care with a higher caregiver-to-patient ratio. Safe Haven is safe and secure, with its own small garden and dining area. Caregivers encourage residents to spend most of their day in activities with others rather than remaining isolated in their rooms. I'm delighted I found this new home for my mom. She's still in the process of settling in--she's been there just under two weeks--but I can already sense this is a perfect place for her.

I recently moved my mom into The Gardens at Park Balboa. It wasn't a move she welcomed, which of…read morecourse was stressful for both of us! The Community Director Jonathan gave us a tour and was treated by the residents like an adored rock star as we walked through the halls - making introductions with residents, explaining the extensive amenities, along with the robust calendar of daily activities for residents to participate in. We moved her in a week later (after visiting other facilities). Within 2 weeks she told me "I'm meeting so many interesting residents. It's like living in a resort, everything is done for you. I love it here!" Last night I got a text from her saying that she attended a mini classical concert in one of the residents rooms (that resident is known for her musical talents). The staff is attentive, responsive and kind. Prayers answered! I am beyond grateful.

Superb care for loved ones in the final stages of life. If they have an opening for your loved one,…read morego for it! My sister and I toured so many places that were disappointing before finding Balboa Cottages.

I found Clarendon Senior Living last August and it was a life changing gift for my mom and for us…read more(her children). She is so calm, happy & well cared for by the entire staff at the Gaviota house, it has really brought us peace of mind.

My review is in agreement with the other reviews. I am also sorry that I did not look at the Yelp…read morereviews before starting a cursory search simply to get a sense of things. CHRIS DATICHE, hung up on me saying he was going to close the case because I tried to stop him from wasting more of my time, in what I thought was a respectful but firm tone. I guess I was wrong (so much for "the customer is always right"). The kicker is that after he "closed" my case he texted me again, saying he would be available to help anytime. So much for the tv commercials

My mother in law was at Foremost in Hesperia and it was the worst place I've ever seen and I worked…read morein a convulsant hospital. They lost her glasses, gave her the wrong clothes, let her sit in a dirty diaper, she slipped in shit and fell. Luckily, I knew what to do. I worked at a convulsant hospital, went to see her twice a week and it was the same thing. I cleaned her up every time I was there. I ended up filing a complaint with her advocate, then moved her soon after.

If I could give this place negative stars, I would. I believe they accepted my father into their…read morecare without fully understanding or reviewing his medical background, including his hallucination episodes. When my father arrived, he was understandably confused and disoriented after being hospitalized for two months. On his very first day, a caregiver appeared visibly upset that he was frequently calling for assistance. I overheard staff discussing taking away his help button, which was extremely concerning. While I understand that his behavior may have been challenging due to his confusion, I expected trained professionals who are equipped to handle situations like this. The next morning, less than 24 hours after his arrival, I received a text around 10:30 a.m. from Vic, the owner, stating that my father did not meet their safety requirements and would need to be transferred. This was followed by another message saying he was contacting other facilities. I was shocked by how quickly this decision was made and that I was not included in any discussion or decision-making regarding my father's care. A few hours later, I was informed that a van would arrive at 3:30 p.m. to transfer him to another facility, though I was not told where. When I followed up around 3:30, I was told my father was still at Care Island and had not been moved as originally stated. About an hour later, I was notified that he would instead be transferred at 8:00 p.m. to a facility much farther away. I was extremely disappointed by the lack of communication, transparency, and coordination--especially after being told my father could no longer stay. This experience added unnecessary stress during an already very difficult time for my family.

Since I have arrived care island from other independent living, I enjoy every moment of being here…read more Neighborhood, facility by itself and of course admin and caregivers taking care of us everything is nice. I have never felt so privileged before,cause these guys take care of almost everything.and even my id I lost long before they helped me to obtain it. Thank you so much. Steven Winslow

Our 95-year-old mother has been a resident at Aegis for more than five years, and throughout that…read moretime we have consistently been impressed by the professionalism, compassion, and dedication of the staff that support her. The team not only attends to our mother's physical needs with diligence and respect but also show genuine kindness and patience--qualities that greatly enhance her quality of life. It is clear that the staff at Aegis take immense pride in ensuring residents feel valued, comfortable, and safe. We highly recommend this home. A special thank you to the following outstanding team members: Lorena and Trish (Concierge), Sabrina (Life Enrichment Director), Michelle (Driver), Gabe A., Mooshy, Lily, Maria P., and Lisa (Community Team Members).

They took GREAT care of our mom. And when her "time" came, went above and beyond to make sure my…read morewhole family was taken care of and loved. Truly a family. Highly recommend

Unfortunately that is a blatant lie. It was weeks of me constantly getting ignored with lots of run…read morearounds before any information was given to me. And there were no alternatives given to me in the assisted living community. Months later I finally decided to go elsewhere. I should never have been the one to have reached out for answers ... they should have kept me informed.

What a wonderful representative for the village!…read more I had a tour today with Elizabeth Gonzalez. I enjoyed my visit with her very much. She is knowledgeable, understanding and patient. I saw her interact with some of the residents and she is sincere and caring . The village itself is beautiful ! Thank you Elizabeth I appreciate the time spent with you today

My fiancé's father is 81 with lots of health complications - Parkinson's, diabetes, memory issues…read moreand a recent hip replacement. He needs alot of help and requires 24/7 care. When we decided it was time to find him a place where he could get the help he needed, we had no idea where to start or how to find a suitable facility. Thankfully we found Assisted Living Connections and Jennahway. Jennahway spent time hearing us out and helped us understand our options, and we loved that she clearly had an in depth knowledge of the areas we were looking in and what was available, pros and cons, etc. She even provided a document with advice and questions to ask when we went on tours. We ultimately found the perfect place for our needs and had no hesitation in knowing it was home. Going through this process is stressful, emotional, and time consuming. If I was to give one piece of advice, it would be to start by calling Assisted Living Connections to ease some of these pressures and facilitate the process. We never felt any pressure to move more quickly than our own pace and it was great to have Jennahway by our side. There are so many options out there in LA, let the experts help and support your family to find the perfect fit.

When you are dealing with an elderly parent, especially one with dementia, you quickly feel as if…read moreyou are drowning - Jennahway at Assisted Living Connections was captaining the lifeboat that found me. With her calmness and knowledge she guided me through a system that is designed for you to fail, and provided information to help it all make sense and get me to the other side. I know how difficult this journey is and I am sorry if you are on this path. Do yourself a favor and let Jennahway and Assisted Living Connections be your guiding light.

Excellent place for adult care I recommend 100% Very good…read moreattention Very professional with the care of adults recommend 100%

No help at all and costs money- called them many times - they give "resources" meaning you try…read moreyourself for no help

I called looking for immediate guidance and sargis was definitely responsive and attended all my…read morequestions. He went out of his way to find solutions to help Provide the attention I need for my mother , he was very informative and was willing to do whatever it takes to find the proper care .

I was looking for a place for my grandfather and after contacting so many places with no luck I…read morecame across to ValleyVillageSeniorLiving. Sam who answered to the phone was very knowledgeable in answering to our questions and concerns and putting us onto the right direction. It has been few months already that my grandpa is in ValleyVillageSeniorLiving and can say they deliver what they stated initially which was crucial for us. Thank you guys keep up the hard work!

PLEASE STAY AWAY FROM THIS FACILITY!!!…read more I work near this facility and personally know several seniors who live here. Based on direct knowledge and firsthand accounts, I have serious concerns about how residents are being treated. One resident I know personally was not properly cared for after a fall. After that incident, she was reportedly not assisted with meals or monitored to ensure she ate for three days. Her room has flooded twice, and because of how often this happens, it reportedly smells of mold, which raises serious health concerns. After the second flood, she was abruptly dismissed from her room so it could be cleaned and was not allowed to gather her phone, shoes, or any personal belongings. She was sent out in the middle of December wearing only sandals and no sweater. This showed a complete lack of concern for her safety, comfort, or dignity. What is most disturbing is the lack of empathy. This is a facility entrusted with the care of vulnerable seniors, yet the focus appears to be convenience and profit rather than basic human compassion. PLEASE STAY AWAY FROM THIS FACILITY!!!! Please choose another place. No one's loved one deserves to be treated this way.

Where to start......My mother in law has been living at AvantGarde for 2 weeks - she has Dementia…read more(short term memory issues) and it was getting to the point where she needed not only care but stimulation. The staff here is amazing, they don't just do their jobs (and they do them well) they are all very kind, supportive and loving toward her. This is a woman who would not leave her apartment, slept until noon, getting her to get dressed was a big task but her nature is social. She was famous in her youth and a singer / dancer. I could not believe that she was up and out of her room (DRESSED) by 8am and didn't return until after 5PM on day 2. EVERY SINGLE DAY she is kept active, she's singing with the pianist, playing bingo, watching movies, doing arts and crafts AND they told me she was participating in the morning walk! One of the ladies there sent me a video of her singing with the pianist today - she is in her element. Her Doctor comes to her every month (more if she needed him). I was weary that they would not be able to get her out of her room and get her dressed. AvantGarde has surpassed my expectations. I can travel without worry, I can visit her without me being the caretaker, I can rest easy knowing she is having a great time and in loving, capable hands.