I was completely spoiled by the amazing service I received here!!…read more I originally called due to some issues with my generator. Late at night my generator wouldn't start and I was unable to charge my house batteries. In the morning, I started calling looking for assistance. RV Solutions was the only place to answer. I was told that they would be able to send Bryce to come look at it. Bryce arrived and was very professional and knowledgeable. He did everything he could to get the generator running but it was throwing some type of code. He assisted to getting my class C plugged into an external plug for the house (which I hadn't done before) and told me to call back to the shop to schedule a day to remove the generator so they could fix and then re-install it. Before leaving he even killed a giant wasp after I screamed and backward ran across the driveway into him. When I called to schedule the appointment, they completely worked to accommodate my schedule. The day of, my engine wouldn't start. I tried to jump start it but was not successful. I called the shop to tell them I would be late and ask for any suggestions on what to do. I got to talk to Bryce and he told me what kind of jump box I needed and what size jumper cables I needed. Once I picked them up, I was able to start the engine and head to the shop. I work overnights and was at the shop during my typical naptime. They were very accommodating to allow me to sleep in my rig while the generator was removed. They even took a look at my battery with the issues I had that morning. I'm not sure how long the removal took but when I arrived I told Teia what time I would sleep until and it was done by the time I woke up. When I returned for my scheduled appointment to reinstalled my generator, we discovered roof damage. When I was being directed to drive in reverse (where I was staying in Covington not at RV Solutions), a basketball hoop scrapped my roof. From the side, it looked like minor damage but once Caleb was up on my roof, it was obvious that this was a big deal. With rain predicted that weekend and me being a full-time turtle, RV Solutions knew it would cause more damage for me to be out in the open, so they allowed me to mooch dock where my roof would be covered and I was hooked up so that I could enjoy air conditioning in the humid Louisiana air. Getting approval from my insurance took longer than expected but I NEVER felt like I was unwelcomed here. Everyday, they were happy to give me rides to the gym and insisted on picking me up. It didn't matter if I wanted to get ice cream after a workout or needed to go to Office Depot to print, they were happy to help me. Late one night while I was there, I heard a noise. I text Teia and within less than 10mins, Bryce was there to walk the lot, ensuring all doors were locked and that I was safe. Once we had the approval from insurance and I had a proposed date that I needed to leave, they rush to get my roof completed so I could get to KY on time. Teia even followed me on Waze to ensure I arrived safely. I have never heard of a service place providing NEARLY the level of customer service that RV Solutions did for me and they have definitely set a high standard for any place I visit in the future.

First off that's not their address they're off of Church Street on the other side of town, although…read morethey did functionally repair what they said they would when I went to pick up the unit it wasn't ready for pick up. After close to a $4000 charge on other fixes, they have done The battery had exploded. They replaced it with another battery and charge me An additional $75 for labor on the battery when I was standing there all the time the unit had should have beenchecked prior to pick up , And someone should have noticed that something was wrong with the system before I picked up this unit ! and sent me on my way. Luckily it was a back up battery because they wired it backwards and it almost exploded after the first one exploded! When I got it home and plugged it in all monitors were down and not working when I called a friend of mine as a technician, he said it sounds like a ground issue which made me look and that's what I noticed the battery was incorrectly wired!! You gotta be careful they tend to only do what they have to do and they seem to be a little bit belligerent and even hostile,, If you have to use them really check everything they're capable of doing good work, but they also have moments of lackadaisical unconsciousness, and they tend to be overly pricy , after $4000, and the fact that it should've been ready for pick up it would've been a good thing to do the battery at cost labor for free and have a correctly wiring and I would not be at today disputing the charge and writing a bad review!! I hope somebody could see this and not make the same mistake that I have. If you use them check check and check again.

I have to praise this place. We just purchased a grand design lineage 30 DC. Dale Burns was an…read moreexceptional sales agent. No pressure whatsoever and we called him with many questions. The finance department was great to work with. Brett, the service technician gave us the walk through and he was so patient with us and even helped us with setting up our speakers on the way out for our first camping trip. Everyone was very friendly and accommodating. Do not hesitate to shop there. We are very pleased with our purchase.

Zero if I could...... Received text from salesman at 2:42 pm 3/6/25 that they had other interested…read moreparties but would give me first opportunity . My deposit went thru at 3:52 pm. I got the congratulatory text from salesman, made plans about when i would arrive in Florida from Texas. Some 30 plus hours later on Sat 3/8/25 salesman called to tell me another party had put deposit before me , really, took 30 hours to figure out ? OK , fine as I wasn't getting the warm fuzzy about this place with all the high pressure I was receiving, just give me my deposit back. I was told my deposit would be issued then ( Sat morning ) . Monday afternoon no credit posted, called dealer reassured it was coming. Wednesday 3/12/25 still no credit posted. Have taken up issue with Credit Card company because I am not getting anywhere with this dealer. Run like hell!!! I HAVE ATTACHED SCREENSHOTS BELOW OF THE TRANSACTION WITH THE SALESMAN

Jeff was very responsive to my inquiry. He inspected at Great American RV, on a used trailer. He…read moreclarifies all the info he needs ahead of time, even calling ahead to the dealership. He helped me avoid a large unnecessary purchase, very much appreciate his service.

Exceptionally detailed. Quite useful presentation and format. Upper end on pricing but worth it I…read morethink

My experience buying a 2027 Forest River Flagstaff E-Pro LE E171BLE travel trailer was excellent…read more There was a host of good folks who assisted me at every turn. I kept a list of their names so that I could put them in my review. But I'm not sure about everyone's department. - Mr. Joseph was my sales person. He was very thorough, kind, and knowledgeable. A very down to earth person. I greatly appreciated all of his help. - David taught me much of the do's and don'ts about owning a travel trailer. He was very knowledgeable and personable. Really appreciate all his help. - Brandon taught me how to hook and unhook my trailer. He also taught me how to use my bluetooth brake controller. He was great. - C.C. was extremely knowledgeable about the do's and don'ts of travel trailer ownership. He taught me much. Very grateful. - These other folks also assisted in my purchase, were all very nice and helpful. I really appreciate everything: Ruth, Lisa, Alex, Mark, and Stephanie. Thank you all.

The worst experience ever!! . bought a 2025 Forest River RV…read more October, almost a year, been in the shop for 5 months of the year. """ Ruined our whole summer """" the refrigerator three times back-and-forth to the shop. Finally they realize it was no good and replaced. Secondly water leak, still dealing with it. The rudest people I've ever met in my life. They're so friendly when they're selling one of their products to you, but I pray that you don't have to use your warranty services . Because they are pathetic and rude, "" not so friendly when you need their help for Warranty. They Act like things happening is your fault , just because it was built poorly. Shouldn't have all these problems with something new that you pay $130k for. ""will never buy from them again.""" Soo Disappointed""" Kenny & Dee Amite La

David Smarr did a great job. Very professional and polite. Would definitely recommend this company…read moreto anyone who needs this type of service.

Requested service due to a motor home that would not start. They showed up with parts and was able…read moreto find the problem, which ended up being a combination of part failure and electrical wear and tear. Cody gets two big thumbs up for his troubleshooting and persistence.

We bought an RV from KMRV and the teamwork from these guys is A plus. From our initial meeting with…read moreBen in sales to the final day when we picked up the camper they are a team when it comes to customer satisfaction!!! even after the sale!!!

Why would this business be willing to make a $15K "donation" to help me thru my GoFundMe? I lost my…read morejob of more than 30 years a Graphic Designer in April. Going on 4 months & I haven't been able to find anything in my field or anything for that matter. I shared the link for the GoFundMe that my friends created for me & started being contacted by various people that wanted to "help" me. I was emailed a "check" & told that I'd receive a $15K donation but I had to make a $500 payment first!! Really !!!? I told them I needed to do some research first. I've already been scammed by another douche. They seemed offended & kept pushing. I finally said I appreciate them wanting to help, but I was uncomfortable with the details & was declining the offer. They sent the "check" anyway. I noticed the date on the "check" was May of 2024!!!?? There's no way that was a "mistake". That was probably part of how they get you!! I just wanted to make you aware. If it was a legit donation, my loss! I can't be too careful though. I'll be glad to email you a copy of the "check" & the conversation. 40 something emails. NONE of the other people wanting to help emailed that many times. Be careful out there!!

Moved to the area and needed my generator repaired, reached out to locals to recommend someone and…read morethey mentioned Power Cross as the ones to call, so glad they did. Great friendly service and I felt that I was given honest and truthful information. My search is over and because of the A+ service I received they have my business from now on. 100% recommend

They have corrected any and all issues that have occurred with my generator and always commented…read morewell with me.

Excellent service!! Jeff and his crew jumped right on my…read moremotorhome after I destroyed the A/C unit, along with two vents, on the roof. They called around to get a new a/c unit and parts to replace all the damaged pieces and parts. I was on the road in 3 hours. I would definitely recommend Southern RV Pros!

Once again Jeff and his ace, Max have proved that they are the best RV repair shop in South…read moreLouisiana, but likely the best to be found in the US. That sounds like a tall order but these guys in tiny Abita Springs, LA have an incredible knowledge of RV's and will help you out of a jam. They do it with a smile and a very reasonable price. I've used them multiple times and can't describe my level of confidence that they can fix any issue. It's worth a drive to see them if you are anywhere nearby.

I stopped in to pick up a part for my black water tank, after doing a little more window shopping I…read moredecided to checkout - there was one employee at the register and three more at the service counter doing absolutely nothing when I walked up I found a couple in front of me who seemed to have already paid for the few items they had purchased but still just standing in the checkout lane looking around in a confusing manner after a few more minutes a fifth gentleman appeared making the couple in from of me aware that they had been pre-approved for a Good Sam credit card then started explaining the process and the savings they could net with every purchase - the lady was concerned about CW running a credit check and harming her credit explaining to the gentleman several times that they ran it three times earlier and she found it had a negative impact on her credit score yada yada yada. Bottom line - none of the other employees made any effort to check me out at the other open register until after the previous customers had left the store then they asked me to switch registers and began the long painful apologetic song of how sorry they were to make me wait so long - I told them if it wasn't for the fact that I absolutely had to have the part I was purchasing I would have walked out - based on that alone she gave me a free twenty five cent camping world cloth bag and then assumed that everything was better but of course it wasn't although the bag is pretty cool and by the way I did save ten percent by using my Good Sam Membership Card...

We're not partial to Camping World however this location has stock and since all the sales people…read morewere busy we were told to just look at whatever we wanted and they were all unlocked.