I was completely spoiled by the amazing service I received here!! I originally called due to some issues with my generator. Late at night my generator wouldn't start and I was unable to charge my house batteries. In the morning, I started calling looking for assistance. RV Solutions was the only place to answer. I was told that they would be able to send Bryce to come look at it. Bryce arrived and was very professional and knowledgeable. He did everything he could to get the generator running but it was throwing some type of code. He assisted to getting my class C plugged into an external plug for the house (which I hadn't done before) and told me to call back to the shop to schedule a day to remove the generator so they could fix and then re-install it. Before leaving he even killed a giant wasp after I screamed and backward ran across the driveway into him. When I called to schedule the appointment, they completely worked to accommodate my schedule. The day of, my engine wouldn't start. I tried to jump start it but was not successful. I called the shop to tell them I would be late and ask for any suggestions on what to do. I got to talk to Bryce and he told me what kind of jump box I needed and what size jumper cables I needed. Once I picked them up, I was able to start the engine and head to the shop. I work overnights and was at the shop during my typical naptime. They were very accommodating to allow me to sleep in my rig while the generator was removed. They even took a look at my battery with the issues I had that morning. I'm not sure how long the removal took but when I arrived I told Teia what time I would sleep until and it was done by the time I woke up. When I returned for my scheduled appointment to reinstalled my generator, we discovered roof damage. When I was being directed to drive in reverse (where I was staying in Covington not at RV Solutions), a basketball hoop scrapped my roof. From the side, it looked like minor damage but once Caleb was up on my roof, it was obvious that this was a big deal. With rain predicted that weekend and me being a full-time turtle, RV Solutions knew it would cause more damage for me to be out in the open, so they allowed me to mooch dock where my roof would be covered and I was hooked up so that I could enjoy air conditioning in the humid Louisiana air. Getting approval from my insurance took longer than expected but I NEVER felt like I was unwelcomed here. Everyday, they were happy to give me rides to the gym and insisted on picking me up. It didn't matter if I wanted to get ice cream after a workout or needed to go to Office Depot to print, they were happy to help me. Late one night while I was there, I heard a noise. I text Teia and within less than 10mins, Bryce was there to walk the lot, ensuring all doors were locked and that I was safe. Once we had the approval from insurance and I had a proposed date that I needed to leave, they rush to get my roof completed so I could get to KY on time. Teia even followed me on Waze to ensure I arrived safely. I have never heard of a service place providing NEARLY the level of customer service that RV Solutions did for me and they have definitely set a high standard for any place I visit in the future. read more

See all

First off that's not their address they're off of Church Street on the other side of town, although they did functionally repair what they said they would when I went to pick up the unit it wasn't ready for pick up. After close to a $4000 charge on other fixes, they have done The battery had exploded. They replaced it with another battery and charge me An additional $75 for labor on the battery when I was standing there all the time the unit had should have beenchecked prior to pick up , And someone should have noticed that something was wrong with the system before I picked up this unit ! and sent me on my way. Luckily it was a back up battery because they wired it backwards and it almost exploded after the first one exploded! When I got it home and plugged it in all monitors were down and not working when I called a friend of mine as a technician, he said it sounds like a ground issue which made me look and that's what I noticed the battery was incorrectly wired!! You gotta be careful they tend to only do what they have to do and they seem to be a little bit belligerent and even hostile,, If you have to use them really check everything they're capable of doing good work, but they also have moments of lackadaisical unconsciousness, and they tend to be overly pricy , after $4000, and the fact that it should've been ready for pick up it would've been a good thing to do the battery at cost labor for free and have a correctly wiring and I would not be at today disputing the charge and writing a bad review!! I hope somebody could see this and not make the same mistake that I have. If you use them check check and check again. read more

Good honest work and timely as well. I'd return here anytime.

We had scheduled an appointment with RV Solutions for March 31, 2023 to have the yearly servicing done on our RV. It was after 5:00 when we picked up the RV and the owner Brice asked if he could email us a copy of our invoice with all work done on Monday, April 3, 2023. After repeated calls, texts and messages, we still have NOTHING!!! He won't even answer the phone nor return a phone call. We are 6 hours away, so can't just swing by and he knows this. Today is August 1, 2023. I think 4 months is plenty of time to send someone a copy of the work done. It makes us wonder if there even was any work done since he is refusing to give us a receipt. The total bill was $1029.00, not a piddling amount to us by no means. read more

My brand new RV was brought to them for repair because of an accident. While at their facility, hurricane Ida hit Louisiana and Mississippi.we had a brand new generator in one of our compartments and the locks were changed to a tamper resistant lock. Long story short, the generator was stoLen from the compartment and it was locked back by whomever too it. RV solutions wouldn't replace or refund anything because they say the power was out and their insurance wouldn't cover it. I'm out another $800 plus what the repairs cost. Will never refer anyone to this company. read more

This place is awesome. If I could give it more stars I would. Took our rv in today with satellite problems. Fixed in one day.

Bryce, Brandi and their team provided exceptional & professional customer service. They went beyond "normal" service to identify and repair a plumbing leak on our 5th wheel and keep us on our travel schedule. We will definitely use RV Show again if we are in the area and need service. Thanks again Bryce and Brandi! read more

Just the facts ! Called and made appt for service, told to bring in 7/14/21, dropped off 7/13/21 at noon so it would be there for the 14th. Needed back up camera fixed (was replaced by rv solution less than a year ago) and to check slideout operation. called on wed 7/21/21 for status report, told everyone was out on mobile service calls and they should start on it tomorrow. Called 7/22/21 the next day and was told they di not finish all the road calls so were on the road again today. OK. Called this morning 7 23/21 for update, I had a part wanting to rent the unit for the weekend, asked if they could have someone just check the slideout operation so I could let the party know if it was available, was told they would and I could get it and return it after rental for the work. Called back 3 times and was told they would check it and call me back, no call, I sent my wife and son to shop to pick it up and to please check slide before they left, was told they would do that, when wife got there they pulled the unit out to the road and left it without having checked anything or even having the courtesy to talk with my wife. I called again and was told they would send someone out to check the slide, after 15 minutes someone came out and said there was a misunderstanding and that they had workers out and they did not have time to check it now. Remember it had been there for a week after it was left for an apponitment for service. No other option but to take it home un touched by anyone there. When I try to call back to talk with owner only get a recording. This was the second time I had taken my RV to RV Solutions, the first time was to get 1 sideview and rear camera fixed, they fixed sideview, but not the rear, they did overnight the rearview and have it the next day for our trip. I thought ok mistake made but a great job of coming thru in the end. This experience not so much. I know the RV repair business is booming now and us owners are a captive audience, I understand people being out for illness, but 1 week without it even being looked at and the constant excuses and sorry to have to say it but lying to me about what they were going to do. UNACCEPTABLE. Hope things get better for you, but you will not have to worry about fitting me in to your schedule again. read more

Bryce and his group are wonderful. They fixed our RV and helped us get back on the road. They are a small business that care greatly about their business and their customers. I can't recommend this shop enough. In fact this is my first yelp review! read more

This is a great RV repair shop. Lots of experience in RV repair. Turn around time will exceed local shops. They are proactive in identifying potential issues, just giving you additional knowledge you may not have known. I recommend you trying them out! read more

Cannot say enough about Bryce and the team at RV Solutions. We had a stuck slide out on our RV and it is unusable without the slide out. This happened on a Friday, and Bryce looked at it immediately and provided a temporary fix to get us on our way until the necessary parts arrived. We were able to continue to New Orleans for our trip and returned to the shop for the parts installation. Other shops we called were not willing to work us in before the weekend. Bryce did not hesitate to see us and diagnose the issue. RV Solutions literally saved our trip. Thanks! read more