I hate writing negative reviews because the cakes at Cake Goddess truly are delicious. However,…read moretheir customer service and policies have completely changed my mind about ever ordering from them again. I placed an order on a Thursday for a very simple 8-inch cake -- no fondant, just basic icing. Only two hours later, I called to change the pickup date and was told the "process had already been started," so absolutely no changes or refunds could be made. For such a simple cake order, that response felt unreasonable and inflexible, especially given how quickly I called back. A little customer service and understanding would have gone a long way. It's disappointing because the quality of the cakes is excellent, but policies like this make customers feel unvalued. Unfortunately, this experience will keep me from ordering from them again.

I am so disappointed. I have ordered custom cakes from Cake Goddess before, and I was always happy…read morewith the outcome, but the customer service has always been a bit rushed; so in order to have the time I felt I needed, since I wanted to order a custom wedding cake, I scheduled a consult, which cost me $25. On the phone, the girl asked me how many people were going to be there and which 5 flavors of cake we would like to try. She also asked me where the wedding venue was (so I assumed at this point that they would deliver.) I did explain this was going to be a custom cake, and it would only be me at the consult, and that I only needed the two flavors (almond w/white and yellow w/chocolate.) When I arrived, I sat down with the consultant who brought over two cupcakes (almond w/white and yellow w/white - which was NOT correct) but, no big deal - I know their cake is good. Then she proceeds to pull out wedding cake sample books. I explained again that I did not want a traditional cake, but a custom cake and began to show her the design. At that point, she seemed less than interested, and explained they do not do edible images, so I pivoted and gave her another design that they could do with piping and fondant. She didn't give ideas, she didn't offer solutions, she just sat there like she was bored. She then told me that they would not deliver a cake that was not three tier or more. So I was supposed to come and pick up the wedding cake while I was in the middle of getting ready for a wedding? Why even ask for the address then? At this point, I decided to just go elsewhere. The attention to detail was poor, and the enthusiasm for a sale was poor. I also suggest that when scheduling a wedding cake consult that one say up front that there is no delivery (I would have even paid extra. Price was not the issue.) If I had know that, I wouldn't have wasted my time or money.

Firth Cookies provides some of the biggest and best tasting cookies you will ever have! The online…read moreordering system is very simple to use, and the most difficult decision I had was deciding which cookies I wanted to order. My first order was a 6 pack, where I ordered one of each kind to sample: chocolate chip, death by chocolate, PB2 (peanut butter and chocolate), black and white (chocolate cookie with semi-sweet and white chocolate chips), M&M and PB Obsession. Jenny made everything very easy. We arranged a pickup where I worked and she was very friendly and the delivery definitely made my morning. My favorite was the PB2, and while the cookie was large enough that I planned to only eat half, I ate the whole thing for breakfast. I ordered a cookie cake from her the next week for a coworkers going away party after she had commented on how good the cookies looked. Unfortunately I wasn't able to be there for pickup, but Jenny had no problem making arrangements with my coworker for her to still have her cake for the party and everyone at the party raved about the cake and keep asking me when I'll order another one. She also has her cookies available at Hive Pizza, which offers a special S'mores Cookie that they will even pop in the pizza oven to heat up for you! If you're looking for cookies for any occasion, I would definitely recommend Firth Cookies!

Woooow, these cookies are BOMB..in the best way. I was blessed to have won them via a Yelp event…read moreand I'm sooo happy that I did. First, just let me say that the owner is a JEWEL. She is super sweet and accommodating. She was awesome with coordinating my pickup/delivery. Now get this, my cookies were still warm when I got them!!! WHAT?! I mean, you can't get more fresh than that!! It doesn't get better than that, folks! So, I won six cookies and bought some (since I wanted to try every flavor). Let me tell you, these cookies are DELICIOUS. I'm not ashamed to say that I cut a piece off of each cookie and tasted all of them today....nope, no shame AT ALL!! These cookies are HUGE, however the quality of the cookie is not compromised as a result of the size. They're soft, moist and again, DELICIOUS! I'm so pleased that I was given the opportunity to try these tasty treats. I'll definitely be a repeat customer!!

Cupcakes are amazing, but the hours are inconsistent. I have driven across town twice, two…read moredifferent occasions to purchase cupcakes for a birthday and they were not opened and they were supposed to be opened..

I am glad I finally gave thee a try. My favorite was the lemon cupcakes because that's my favorite…read moreflavor. My friends liked the other ones. My least fave was the pink one but it wasn't bad I just don't like sprinkles! Anyway, the cupcakes were moist and the icing was good. (I can't talk about ambiance and service this was a delivery order.)

The sugar cookie was always safe around me or in my house because no one liked sugar cookies and…read morethey just aren't worth the calories...until now. These are not your typical dry, no flavor, gritty sugar cookie...no ma'am. This is the most delicious, flavorful, melt in your mouth cookie you're going to find. Oh my, I could eat my weight in these delicious morsels. And if you like king cake, try their king cake cookies..better than the real thing, no kidding. Their designs are adorable and they can also customize with your business logo. What a great way to promote yourself or your business. And they seem to be the new "it" thing for wedding favors. They also have AMAZING pecan brittle, fudge, and salted caramel topping which is to die for. There is no storefront yet so you have to order online or by phone and/or they will ship. This is an absolute must try...seriously.

If you constantly have a sweet tooth or want a yummy quick pick up in the morning then this place…read moreis the place...their cookies are fresh and yummy and their croissants are huge, flaky, buttery, and straight up delicious. The owners are super sweet and treat you like a friend than just another customer. This is my place to go in the mornings from now on.

On a Saturday afternoon at 5pm I went here for a slice of cookie cake and was told they were out of…read morecookie cake. The girl didn't say that they were making more, or would have more later, just shrugged and said sorry. Very weird to me that this is a business paying multiple teenage employees to stay open and stand around but the GREAT AMERICAN COOKIE store was out of cookie cake and didn't seem to have a plan to have anymore. Don't know how they make money with no product to sell while the doors are open with 5-6 employees standing around goofing off.

I come to this location a lot and honestly, I tolerate it because the blue bonnet location is so…read morefar. My preference is a cookie cake slice but at this location, they always look dry and thin - so I always look, but I never get one here. The cookies at this location are ALWAYS overcooked as well, and you have to pick around for the one even almost looks appetizing. So on top of the subpar cookies that are always on display at this location, the service today was absolutely unacceptable. I simply deprived myself of a cookie because my money couldn't be spent there if the worker was going to be rude. I can deal with bad product with good service, but poor service combined with subpar product will never be acceptable. They need to get it together.

Hi, lemon jelly donuts were delish! Service was terrific! Place was clean. Overall a great place.read more

Great customer service! I woke up this morning (8 months pregnant) craving a chocolate cake donut…read more I called to see if they had any and the nice man asked for my name and told me he would put some aside for me so I wouldn't miss out. Thank you so much for your thoughtfulness!!

Smallcakes Cupcakery & Creamery (Baton Rouge) 18135 E…read morePetroleum Dr Suite D NOTE: Not affiliated with the Gonzales location. This one is independently owned! Dessert might go to the stomach for most people.. but yeah, this one hit the heart for me! Smallcakes Cupcakery & Creamery got all the sweet stuff covered if you're craving cookies, cupcakes, or cake. The salted caramel cookie was BOMB; soft, sweet, with that little salty kick. If you like it really sweet, go for the lemon drop or orange creamsicle cupcakes. But the one that got me? The Pecan Pie cream cheese. That one definitely hit the spot! The Cake was soft, fluffy, and not dry at all. Solid spot if you're in BR and need a dessert run. I'd definitely be back. #tonylameats

I visited here one Friday morning. The place was decorated nicely, was clean, and the staff were…read morefriendly, especially Mateo, the guy at the front counter. I went for cream cheese king cake. They didn't have any at the time but Mateo went check and told me they were baking some. I decided to wait. I asked if I could get one without sprinkles and they said yes. It took about 20 or so minutes. The cake was hot and fresh. I was a little disappointed that they added the sprinkles but it wasn't a lot so I just kept it. I tried a piece in the car and it was good! I will definitely return to try the stuffed 2.0 one's and the Brioche one before the season ends. In addition to king cakes, they have variety cupcakes, coffee, and ice cream. I'd recommend this spot to family and friends.