My daughter bought a car from a private seller. The car was sold certified. Brant County Tire did…read morethe safety.. The car was dropped to us on a flat bed trailer as it had no plates. This was a saturday, the safety was done on the Friday. The car sat in the driveway until the next Wednesday. The car was changed over that day and she started to drive it. She immediatly noticed noises from the front end. I took it back to BCT so they could check it. I was told the 2 lower control arms that were just replaced for the safety were defective. The right side cv axle had a tear in the boot and a possible front wheel bearing gone bad. The mechanic said the seller did their own work and they don't warranty other peoples work. I get that and understand that position in everyday cases but He inspected the work and signed off on it during a ministry licensed inspection. That's a sign off saying that in his professional opinion the work done is to acceptable standards. They won't do anything or take any accountability for the suspected botched inspection they did. The owner of the business is only concerned with his own back side. Here are his comments he spoke over a phone conversation " What happens when it leaves my shop is not my problem" and " I can recite a number of ministry regs that will get me out of this". Both the mechanic and the owner also went into explaining that the sellers were car flippers, they don't change the ownership over from the owners they bought it from so they don't have to pay taxes. Then the shop owner said they have two more vehicles with them so he'll hold them until they make it right with us. So, they were made aware of the situation, they explained what these people are doing and yet they are still doing business with these people. I'll let you draw your own conclusions to that relationship. I almost forgot, I drove over to my mechanic with the car and while in the driveway he stated the front rotors were installed backwards. This was with the tires on, on the ground. The rotors are slotted so they are not cooling properly. Not sure how BCT missed that as well. So, they don't take accountability and they don't care what happens to you after you leave their property. I would really think about it before getting work done at Brant County Tire. The ministry won't help either. It states they wont get monetary value and they won't compel the shop to do the work. The only thing that you can do put in a complaint.

After calling around all morning trying to find a replacement tire for our Class A RV from several…read morevendors, we were unsuccessful...then began a string of happenstances that led to Doug, at Brant County Tire. He actually had several of our very specific size tire, and quoted an accurate price for the tire and their service. With the remnants of Hurricane Beryl ongoing, rainy and dreary weather, he came out to our location and in about 30 minutes, we were on our way. Doug was very pleasant, very professional and extremely efficient at replacing our buses tire. He even called ahead to Tire Master in London, to have them stand by to re-torque the lug nuts. Great service and care.

I was able to book having my tires changed over to winters and, when I got into my car to drive…read moreaway, there was a bottle of water waiting for me in the cup holder as well as a "thank you" card sitting on my dashboard. I can't say that I've ever gotten this kind of service as well. Also, there were free face masks available in the waiting area that were cloth rather than the disposable one. Thanks for taking these extra steps Alan

From the owner: Genuine Tire and Auto is a community-focused automotive business operating out of Brantford,…read moreOntario with a strong focus on supporting the need for honest and reliable automotive maintenance and repair. Our unique approach is achieved by providing service and support with friendly, highly-trained service technicians, in our clean, welcoming, and enjoyable facility.

Timely, professional and good value for your money !!!…read more My family have been going there for 20 years !!!

Ken Hong and his team are always on top of their game…read more I've been bringing in our family cars for over 15 years and rarely have I been disappointed. That said, Ken always works for his customers satisfaction. I had found Ken and his team to be hard working, honest & trustworthy - a rarity in this business. If I need help with my car Ken makes time. Thank you guys for all the years of great service, you have no idea how much it's appreciated! Christian & Judy Burlington Ontario

I have come to this location to get my oil changed 3 times now. The staff here has been…read moreconsistently polite, friendly and professional. My oil changes are short and they have in the past walked me through my options. They do try to upsell on certain things but they never pressure you at all. They'll speak up if they think something should really be changed or if it is optional/nice to have for now. I will definitely keep coming back here!

I have been going to Oil Changers for a number of years, I want to say almost since they opened. I…read morehave always had a great experience here and have come to trust them with the multiple vehicles I have owned over the years. I am impressed that they always have the correct products to use on my vehicles and most importantly, always seem to know how to reset the oil change light. Obviously the name has changed to Great Canadian Oil Change, however the same staff (hello Drew and Kristin) are providing the service that my family, friends and I have come to expect over the years.

There are only a small handful of amazing, completely trustworthy, no nonsense auto repair places…read morein KW, and Byma's is in that group. Knowledgeable advisors and tech, friendly staff, absolutely fair pricing, patient and willing to explain the details, frequent communications, and did I mention friendly? Yup, this place has it all. Honest, hard-working, efficient, owner right there, and willing to tackle the unusual problems (like finding out my Toyota was France manufacture hence needing different parts and getting that done quickly) with a smile. Highly recommend them for auto work from tires on up. Thanks for the always great work, Byma's, and shout out to Mike B.

BYMA'nın Tire & Auto'su bir kabus oldu. Bir Ford C-Max Hybrid SEL'im var ve park ettikten yarım…read moresaat sonra geldiğimde arabam çalışmıyordu. Kurumsal ve hibrit araçlar için profesyonel olarak tavsiye edilmeme rağmen, deneyimim tatmin edici olmaktan uzaktı. Aracımı 24 Mayıs 2024'te BYMA'nın Tire & Auto'suna getirdim ve 3 Haziran'da teslim aldım, ancak hiçbir şey yapılmadığını gördüm. Aracın tamir edilemeyecek durumda olduğunu iddia ettiler ve benden 2500 dolar talep ettiler. Sorunu 10 gün içinde tespit edememeleri nasıl mümkün olabilir? Beni her gün aradılar ve sorunu teşhis etmek için daha fazla zaman istediler. Günümüzün ileri teknoloji çağında, bir arabanın sorunu bir günde tespit edilebilir ve onarım maliyetleri derhal tahmin edilebilir. Onlara tamamen güvendim ama beni hayal kırıklığına uğrattılar. İki çocuğum var, eşim çalışmıyor ve eşimle geçimini sağlamaya çalışan bir öğrenciyim. Şu anda işsizim ve kiramı ödemekte zorlanıyorum. Şimdi, 2500 dolarlık bir kredi kartı faturası ile karşı karşıyayım ve bunu nasıl ödeyeceğim hakkında hiçbir fikrim yok. BYMA'nın Tire & Auto'su merhamet göstermedi ve bana büyük sıkıntı verdi. İndirim talep ettim ya da bir yöneticiyle konuşmak istedim ama ikisini de reddettiler. Davranışları profesyonelce değildi ve katıydı. Haklarımdan vazgeçmeyeceğim. Benden aldıkları parayı hak etmiyorlar ve umarım vicdanlarına ağır gelir. BYMA'nın Tire & Auto'suna gitmemenizi şiddetle tavsiye ederim. İşlerini düzgün yapmıyorlar ve onlarla yaşadığım deneyim büyük bir hayal kırıklığı oldu.

Repairs flat snow tire. Very pleasant dealing with the front man. All done in half hour.read more

Although I did not end up buying the tires from Ted's due to unmitigated circumstances, I was…read moregreatly impressed with the excellent customer service I received at this business. the associate took time and care to match me up with snow tires that agreed with my budget. I will recommend Ted's Discount Tires to anyone who's looking to purchase tires for their vehicle.

I needed to replace ONE tire after hitting a deep pothole…read more This shop gave me a great deal on a comparable tire that will last a season or two until I buy a whole new set. In and out in 30 minutes for less than $120. Good deal, good service.

Very professional and timely service. I went in for a tire changing service, the workers were fast…read moreand their service seems to be of good quality. Very recommendable

STAY AWAY FROM THIS USED CAR DEALER. I was interested in a 2009 Corvette and I started a e-mail…read moredialogue with the owner. I scheduled an appointment to go see the car with two requests: a test drive and an undercarriage inspection. He said that he does not do test drives and that he did not have an in-house lift. He did say that he offers a 72-hour no hassle money-back guarantee. Ya, right! Can you imagine trying to get your money back from a used car dealer? Here's the bottom line: there are so many used car dealers out there that you don't have to put up with these terms. Obviously, I cancelled the appointment. No test drive and not being able to see the underside of a used car are BIG RED FLAGS ... and any respectable and nothing-to-hide dealership would offer both. GJA

This was one of the most bizarre experiences we've ever had when shopping for a vehicle, and we've…read morehad many to compare it to. The first red flag was when we asked to test drive the car and were told no. They would give us five days after purchase to return it if we weren't satisfied. Strange. The next red flag was when my husband noted that the tires were worn to a point that they shouldn't have passed the Safety. Lee became agitated and angry to a point where my husband had to leave the showroom. In the end, we decided not to purchase the car as we were very uncomfortable with his behaviour and were concerned about how he would deal with us if ,after the five days ,we decided not to keep it. I would strongly suggest that you look elsewhere.

Very efficient and accommodating.Ready for the Weather! New to the area and we made the right…read morechoice for winter tire installation.Thanks!

Great guys working there! Always very helpful. They don't…read morebook appointments for anything, but they will bust their butts to accommodate people. Very honest when it comes to tire purchase and oil change. They don't try to upsell you into something you don't need. Very positive experience!!!