I was able to book having my tires changed over to winters and, when I got into my car to drive…read moreaway, there was a bottle of water waiting for me in the cup holder as well as a "thank you" card sitting on my dashboard. I can't say that I've ever gotten this kind of service as well. Also, there were free face masks available in the waiting area that were cloth rather than the disposable one. Thanks for taking these extra steps Alan

From the owner: Genuine Tire and Auto is a community-focused automotive business operating out of Brantford,…read moreOntario with a strong focus on supporting the need for honest and reliable automotive maintenance and repair. Our unique approach is achieved by providing service and support with friendly, highly-trained service technicians, in our clean, welcoming, and enjoyable facility.

SimplyTire is now my go-to place for tires -- both for my car and my dad's. We had previously tried…read morea chain Canadian tire store, but were left feeling cheated and ripped off. In contrast, SimplyTire is professional and transparent. Their website provides out-the-door pricing, and everyone, from the front desk to the person working on your car, is knowledge about tires. When we went to an automotive chain store, they installed 5-, 6-, and 15-year-old "new" tires! But we didn't realize this until 20 months later, when we started having issues with the tires. SimplyTire was just as angry as we were at the situation. They highlighted the dangers of such old tires: the rubber breaks down and the risk of a slow leak or blow out increases drastically. This posed a danger to us, as well as others on the road! Thank goodness my dad doesn't drive on the highway. SimplyTire installed tires manufactured less than 5 months prior, and showed us the DOT and date code for each tire! They were considerate of our time and our situation. I highly recommend the knowledgeable, skilled, and transparent professionals at SimplyTire.

Have a very bad experience with Simplytire today. Last year this time I purchased a set of new…read morewinter tires from them as well as 4 steel wheels and installed on site. Today when I change winter time, my mechanic noticed one of the wheel is obviously different from the other three (has different # of holes), which will cause safety issue if the different wheel has a different offset. I did experienced car swerving issues last winter on some type of highway road (e.g. if on grooved surface) after the change of winter tire. Thought it was the winter tire but now it is clear the different rim could very much be the reason. Called simplytire and their attitude was rude. Blamed me why I didn't notice it after the change last year instead of reflecting on the reckless work their shop worker mixing different Rims and putting customers in danger potentially. Said they don't care about any negative review new customs will come anyway...Has been a loyal customer with them for more than 15 years ever since Allen worked there and did the annual redflagdeals sale... Too bad this place has gone downhill ever since the business ownership change many other people mentioned. Today has a personal experience verifying it is true.

Absolutely amazing friendly service. I bought tires there…read moreand the price was great. Sending my daughter in to buy new tires as well.

Great deal and good people! Got a deal on winter tires...and should have got them there years ago…read more I feel better about driving this winter.

I Phoned for 3 days no answer, I went in and they were open, asked if the phone is down, they said…read morethey were to busy to answer the phone, I asked to make an appointment, they said nothing is available,

My truck was in for a detailing after owning it for 4 yrs…read more Could not have asked for a better JOB. Verry friendly and professional service And the welcoming crew at shop were great :) Thank You Joel PS Will be back :)

I took my CR-V here today. I have 2 young kids and my car was a mess. Food crumbs and stains…read moreeverywhere. I was very long overdue to get my car cleaned. When I came back to pick up my car I was in shock at the cleanliness. I had no idea they would clean both of my car seats. They went above and beyond. They shampooed them and they look brand new even though they are both over 3 years old. My car was cleaned very professionally. Very kind workers and great customer service. I am very pleased and will be coming back again.

I have always had great service at good prices. I trust them to do the work right and on time.read more

Rip off! Do not take yoir vehicle there. Was up chatted 90% for a part that was defective and a…read moreyear later they had to replace which they covered the part but I had to pay labor. They try to sell you things you don't need. They actually treat women horribly. Have an interview with CTV news on March 30th to expose them. Hoping to help others to never be ripped off from them again.

Took my car in for an oil change and cabin filter change. They did both with a laughter as my cabin…read morefilter was filled with nuts. I will apologize to the squirrel or chipmunk. Good service, good crew. I appreciate the new owner for putting this location back on the map.

BEWARE!!! OVERTORKED MY DRAIN PLUG ON MY OIL PAN AND REFUSED TO TAKE RESPONSIBILITY!!! Had been…read moregoing to this franchise for over 2+ years. I spoke with the Franchise manager and they spoke with the Owners and no reasonable resolve could be reached. This is an independently owned branch so Head office at The Great Canadian Oil Change can not assist with this matter. So the Automated reply from the owner is VOID as I did this before i posted this review.

I like these guys, the last review by 'gail' is not exactly fair, if your looking for "friends" try…read morean online lonely hearts website, haha..!!! I called these guys out of the blue to help my disabled elderly brother get an e-test and the manager Phil was very polite & professional. I think I'll stop by & thank him with a case of beer or a box of donuts... I have a feeling that 'gail' may not exactly be "miss congeniality" herself either... : D "It takes two to tango".