Receptionist friendly and professional. Medical assistant the same. Dr. Tan helpful, efficient,…read moreexcellent rapport. I will be using their medical services because I was able to get an appointment quickly, the office was well-organized, and I appreciated their warm welcome.

Had seen their advertisement. Called to talk to a person to determine if they accept my insurance…read more Got "virtual assistant" not interested in talking to an AI bot and not getting results and then having to go back through it with a real person if they ever get on. They should have a real person answer the phone and answer questions. However seeing all the negative reviews, I should have started checking reviews before trying to call. Will be contacting another Doctor that places patient interaction at a higher priority.

I have been getting yearly skin checks for many years now, starting with Kristine Kucera and now…read morewith Dr. Marinaro. In between I have seen them for various other skin issues that have cropped up. I have always been happy with the service. They usually get me in and out pretty quickly. And Dr. Marinaro has been very helpful keeping my rosacea mild. During the yearly checks he is always thorough and gives me time to discuss any problem areas that I'm concerned about. I highly recommend them to anyone else interested in skin cancer prevention.

This is a great dermatology practice. The front office is friendly, and it is easy to call and…read moreschedule an appointment by phone. Dr. Kristine Kucera and Oumi are professional and very kind. The waiting room, exam room, and restroom were all very clean. Great overall experience.

If I could give 0 stars, I would…read more My wife scheduled an appointment specifically for keloid removal. Before the appointment, we tried to get answers about whether this procedure could actually be done, but no one would provide a clear response. We were simply told to come in. When we arrived, they had her complete all of the paperwork, took her insurance information, and collected a $40 copay. Only after all of that did the provider spend less than two minutes telling her they could not remove the keloids and, because she is pregnant, they would not recommend injections either. If they knew pregnancy would prevent treatment, or if they weren't able to provide the service we requested, that should have been communicated before scheduling the appointment and collecting a copay. Instead, we left having paid for a visit that accomplished nothing beyond being told, "We can't do what you came here for." This felt like a complete waste of our time and money. Better communication and screening before the appointment would have avoided this entire experience

If I could give lower than a 1 I would. This was my experience back then and my experience today…read more Do better! As a medical professional diagnosed with psoriasis at the age of 24 I went to Dr Koriakos several years ago for about a year. She could not manage my skin and never offered a remedy for psoriasis with a biologic or to treat symptoms associated with the disease. I had a severe flare up and I called the office. I was itching to the bone and for those of you that know that feeling I am sure you understand. I was told by the NP to "hydrate and put on lotion." After I explained that I have sat in oatmeal baths, taken Benadryl and rubbed Eucerin lotion all over and it is not working. The reply was, "sorry!" I immediately stopped going to this office. I began seeing a Dr. in Allen Tx that prescribed and managed my skin with a biologic and have been completely clear since that time. Now I moved and had to find another doctor. I found one but accidentally made the appointment with Dr. Koriakos once again. I decided to follow through and give her another try. Terrible mistake! After the long wait and once placed in the room the "medical assistant" began to ask questions. I told her I was there for a skin check and to get a prescription for the biological medication I have been on for five years. She then stated, "It's been a while since you were here" my reply was simply that I had a bad experience with the office a few years ago and changed doctors. I explained the terrible symptoms I can get and told her I have lived with this for years and need a doctor to manage the prescription and the symptoms. I also informed her that since I made the appointment in error that I would try them again. Next thing I know the doctor (Koriakos) comes in and puts her hand on my leg, "since you made this appointment in error, we do not need to reestablish you here and will refund your money." I explained although it was an error I would like to try her practice again since I am already here. She refused and placed her hand on my leg again. At this point I feel like she is being passive aggressive so I said, "that will be just fine and do not put your hands on my again." The wait in the office is long, any time you call them you get an answer machine, and they never call you back. The care is poor and you are usually shoved off on an NP or Med Attendant. If you want sub-par care and people that see you only as dollar signs, go here. If you want a true doctor that will diagnose, treat and manage body systems this is NOT the place.

Intentional Dermatology is a breath of fresh air! It is so refreshing to have a physician that…read moretruly cares about her patients! Dr. Wolthoff is professional, thorough, friendly and caring and wants to get to the bottom of your issue and resolve it. I found the office staff to be extremely helpful as well.

Great service from setting my 1st appointment to actual appointment. Everyone is so kind and…read moreprofessional. They listen well and ask good questions. They treated me like I was their only patient. Spent quality time with me. If you're looking for great a dermatologist and want great treatment, Intentional dermatology is the place to be and you will not be disappointed.

Everything ! How about having working technology to provide receipts for cash payments ? As a…read morecustomer, I was gifted the task of proving my innocence of paying for my copay in office and their rude manager Keelie Kirby decided my issue wasn't important and tried to dismiss me and told me "i i don't have to give you my full name" when all i wanted was proof since they didn't give me proof last time. Full conversation recorded if you need the rest. I can send it. I am the customer. Why do EYE (emphasis on I) have to show proof that I paid for my services ? Why is staff taking money from customers and not documenting this appropriately? I'm never coming again. Ghetto !

zero stars I set an appointment a week ago asked what all do I need for the appointment, was told…read moreto bring my id and insurance card. Today I get to my appointment start the check in process and I am told that I also need to pay a $50 copay, I explained that that wasn't told to me at the time of setting the appointment. she proceeds to tell me "oh it's because we don't verify insurance over the phone but we can reschedule you." I never said anything about verifying insurance all I said was what I was told to bring with me during the appointment. I cancelled the appointment I won't be going back.

My girls and I've been seeing dermatologists here over the year and the experience has getting…read moreworse over the year and have decided to find another dermatologist.

The staff here have been quick with check in and check out. I'm able to get an appointment within a…read morereasonable timeframe and haven't had to wait very long at their office. I enjoy seeing Dr. Courey as she is professional, knowledgeable, and doesn't make me feel rushed.

Dr. Farmer is great. Excellent bedside manner. Removed a cyst from my head a few years ago. No…read moreregrowth. Kid had plantar warts this visit. Great interaction with kid. Follow up in one monthish. Front desk was great also. Easy check in, friendly, business knocked out fast.

Everything went well . Dr Farmer looked me over . She explained my needs of medicine got them…read moreordered.Thats been 4 years and and I'm still Happy with my treatment plan Thank you Dr. Farmer and staff

I absolutely love coming here, and I love my doctor, but they seem to now be using a call center…read morefor appointment scheduling. It is awful. I had to reschedule and was told that i couldn't get in for over 2 months. I went online and found an appointment within a week. I think P.E. got a hold of this practice and is doing what P.E. does to businesses. As I said though, I LOVE my doctor. Dr. Gibson is extremely smart and I am very happy with my progress over the last few years seeing her.

I didn't want to have to write this, but I will, as a PSA: If you are looking for a huge, busy…read morepractice that clearly seems focused on cosmetic procedures, this may be the place for you. But if they approach cosmetic work the way they do the more pedestrian things, like an annual skin cancer check (hurriedly), then you might want to re-consider. I asked my dermatologist (S.D.) to please check a sensitive area on my body that had grown irritated and painful. She took a very cursory look -- at the wrong spot -- before prescribing a strong steroid cream and then running off to the next patient. The cream made the situation worse. I indicated this in the follow-up survey (ugh) that the practice hounded me with for days. I got no response. Does this sound like good medicine or caring to you? I will not go back to this practice.

I've been coming to Dr. Matter's office for a couple of years now and haven't had any issues until…read moretoday. At my last appointment, I was told to make another appointment for a mass I wanted removed. When I had my appointment today, they said they couldn't excise the mass because I didn't make a "30-minute" appointment (which no one previously mentioned). Dr. Matter literally said she didn't have 30 minutes to do that procedure today. What a waste of nearly 2 hours of my time on a work day, as well as an unnecessary financial cost. They could've easily resolved the issue with an apology, but instead they put the blame on me for not making the "right" kind of appointment. Now I have to make ANOTHER appointment to have what I originally wanted done.

Good experience during my first visit with Dr. Matter last week. Check-in process was made easy…read morewith the online forms that I completed before the appointment. The front counter staff were helpful and friendly. Only criticism, which is not the office's fault, is kids in the waiting area kept screaming and running around that made the wait area a less than relaxing experience. Dr. Matter and her nurse were very informative and provided clear explanation. They provided an awesome cost effective pharmacy for my prescription lotion. Thanks Dr. Matter and Staff!