I use this hotel while on business in East Berlin. I always leave satisfied. I was told this is a…read more"training" hotel, which makes sense. The staff is usually young, energetic, and I don't see the same faces very often. Sometimes the service can be a little off, or slow, but for the price, I don't think you can beat it. Here's what I love about it: -clean rooms -comfy beds -A/C that works -great food (try the hot wings-as good as if in the US) -bar is modern and comfortable -patio in summer is relaxing -staff really tries -good breakfast -value for money Biggest drawback is probably location vs. central Berlin, but luckily, my business is close by. And I don't speak much Deutsch, but has never been a problem here. I feel welcome.

Worst Service possible. Waited more than one hour for dinner served, although restaurant was pretty…read moreempty. Then took fifteen minutes until the last kid got something - way too long. Meal was served on extremely hot plate (so that waiter could only hold with napkin) and just passed to me - almost burnt my hands. Ordered sparkling water twice and got still water. Plus very expensive for quality of food... :-(

Bis 2022 war ich gern dort, leider hat dann das Lokal für den ungeplanten Besuch geschlossen, es…read moregibt nur noch Veranstaltungen wie Theater, Krimidiner oder Feiern wie Hochzeiten, finde ich sehr schade