I use this hotel while on business in East Berlin. I always leave satisfied. I was told this is a…read more"training" hotel, which makes sense. The staff is usually young, energetic, and I don't see the same faces very often. Sometimes the service can be a little off, or slow, but for the price, I don't think you can beat it. Here's what I love about it:
-clean rooms
-comfy beds
-A/C that works
-great food (try the hot wings-as good as if in the US)
-bar is modern and comfortable
-patio in summer is relaxing
-staff really tries
-good breakfast
-value for money
Biggest drawback is probably location vs. central Berlin, but luckily, my business is close by.
And I don't speak much Deutsch, but has never been a problem here. I feel welcome.