Of any company we have ever engaged with in our lifetime, it's is fair and accurate to say that Cadogan Tate is beyond a doubt the very worst in customer service and customer care. In saying this I include the typical problems we all have for time to time with health insurance companies, airlines, cable companies etc. The disregard and disinterest that Cadogan Tate has for its customers is so very far beyond standard business practice that it borders on abuse. We hired them for moving all our furniture and belongings into long-term storage. Every step of the way things were mishandled, items unwrapped, unpadded, left without proper packing materials. And worse was the unprofessional disregard with which we were treated every steps of the way. Over a year later we went to the facility to inspect our crates only to discover the immense damage they had done. Even their own staff that was there to assist us were shocked at lack of care and protection our furniture has received. Finally - when we were ready to move our things to our new home, Cadogan-Tate hit us with charge after charge blaming it on the narrow road we live on (which they new about for months ) and blaming it on customs (but there failed to produced any evidence ). They basically held our belongings hostage until we paid the ransom. I had planned to wait until out things were delivered before posting this in hopes that upon delivery the company might redeem itself. But in fact they've changed delivery date 4 times. Despite costly shifting of out scheduled and the removal of rental furniture in expectations of a long long awaited delivery. The company culture of Cadogan-Tate is one passing the buck. No one takes responsibility for the job. They all just point you to the next person who does the same. It is a virtual carousel of mistreatment and neglect. You go round and round never getting satisfying answers. Do not engage with this slipshod criminal operation. If you are unfortunate enough to have engaged with them prepare yourself for years of abuse and exploitation. read more

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I don't even know how to begin. Cadogan Tate stored my family's things for a number of years. When it came time to remove those items, they were beyond difficult, at least in the Los Angeles location. The employee I dealt with was rude, short, and very passive aggressive. I spent an enormous amount of money storing items with this company, and I would not recommend them to an enemy. I will never use them again. The amount of money our family payed for the level of kindness we received was way out of wack. Do not use this company. Store your precious items elsewhere. I wish I could give zero stars read more

I have been working with this company on a project for work since 2018. They have gotten worse and more difficult to deal with over time. For storage the price of a mortgage every month I would expect much better service, but unfortunately I rarely can get ahold of them or get answers from them regarding our personal property. I am thrilled to have wrapped up what felt like a very long job utilizing their services. read more

Incredibly rude person and unprofessional truck driver.... I do not recommend this business to anyone. The man at the office in Chicago lacks understanding or empathy and should get a different job - -not in service or dealing with people. Neighbors do not like this company because of the careless lack of professionalism. What a miss, as we have many friends who would use this service if it were any good! read more

Brandon McLendon crooks, beware . He came out and was rude , disrespectful to our home , he instantly started walking around our home on his phone without our permission , then started checking his emails and more phone calls , like its his office. His estimate is a hustle and con, it was a very vague one line email, that stated close to $9K , ( no details of services, packing, labor, storage etc and clear list of all cost ) just $9 K He had No Ipad or Inventory list for listing Items , No measuring tape , just scribbling Items on a rolled up brochure. Now it makes sense why the are no reviews. read more

I've recently used Cadogan Tate's services to transport my art collection to my other property and storage. I must say the whole process was very incredible. The crew handled each piece with care and consideration. They handled my neon art very carefully and made a custom crate for it to safely travel to storage. Nick was impeccable and was an art expert with many of the pieces. His crew was a class act! I can't imagine using another company to handle a move like this. I have some really odd pieces and was very concerned about they would fair in handling. However, everything was handled perfectly and I would recommend this company to anyone. I am very appreciative. read more

I used this company to move a very expensive piece of art to California. When the art movers arrived at my house they unpacked the crate and managed to get water and dirt from the plastic wrapping on the actual canvas. They noted on their paperwork "water spots and light dirt spots occurring while unpacking." While the movers were nice and apologetic the actual office or head quarters/management was completely unprofessional and unresponsive to this serious incident. They were not forthcoming or communicative and I would never use this service again as the accident should not have occurred in the first place and the management was unprofessional. Fortunately, I was able to have the canvas cleaned by the artist's studio assistant but I would not recommend this company to handle valuable artwork read more