Don't rent here. They used to be good, but now they are horrible. I used to enjoy living here, but they don't want to help you with anything anymore and they add fees and fees and fees. Fees for extra taxes now, fees if you live on the third floor, fees on top of renting a garage, fees if you actually get sunlight in your apartment. I don't get sunlight in my apartment at all and I really love to grow plants, but it is hard to keep them alive here. We just paid rent and now they added more charges.
My heat went out in the winter and it took days for them to actually fix the problem. I called the office as an emergency and they told me not to call them, but instead fill out an order form for maintenance.
They went in our garage without notice. They stopped changing the filters every 3 moths which is part of fees they add to your rent. They sent our Christmas packages back and said that their system showed that we already picked them up so there was nothing they could do. They didn't care or try to help resolve what happened. Found out through the post office it was the girl who said she didn't know what happened that had sent them back and signed the paperwork.
I don't have to worry about parking because we have a garage, but now I've had to throw a lot of stuff away because there was mouse poop all over it. They have pest control which is a plus, but they don't do the garages so I also get a lot of spiders in the garage.
Management changes all the time especially maintenance. I have lived here 3 years and after the first year their time here seems to get shorter and shorter. I haven't seen the same maintenance crew last more than 3 months at a time lately.
These places look nice, but they are made cheap. Sometimes when the kids below us play the building shakes. The neighbors have told us they can hear everything my kids do too.
The nice things are the kitchen cabinets have a ton of storage and the pool. The gym and the theatre room have so many rules now that most people don't use them anyway and you can't reserve the club house. It's not stocked anyway so you have to pack everything including cleaning supplies and utensils to have a party.
The other nice thing is the locked building now that they finally fixed the lock. They also cool and heat the hallways and have an elevator. The hall in 6310 is too cold so get a bottom floor apartment so you can come in from outside when you go to the pool. The elevator has trapped people inside in that building too so have a plan and always keep your phone with you. read more