I have lived at the Broadmoor about 2 weeks, so far everything is great. The office women are…read morereally nice, the maintenance is fast, and did a great job. I had a issue with my door, and they fixed it right away. I liked the package delivery service, it's easy to access. I like how there are a lot of social events, and this coming Tuesday, I am going to the Iowa Wilds with Broadmoor.

Everything went well. The staff helped me decide on an apartment weeks before I got there…read more Everything was organized and professional. They even helped me with my Wi-Fi and how to set up various necessities to make my apartment as comfortable and efficient as I liked. I highly recommend them. The apartment is beautiful.

Alice or Alicia, whatever her name was, should be fired. I've probably never experienced such bad…read moreservice from a property management company. I called before visiting the property to get more information and she couldn't be any less interested in helping me. I had to laugh. She lacked manners, decorum etc. I eventually hung up and decided I wouldn't even bother with taking a tour. I've always been lucky enough to have great landlords and wouldn't want to change that now. The pictures of the property look decent but there is nothing spectacular enough about the property to deal with subpar service. I say look elsewhere!

Love my apartment! It's spacious, and great amenities! I have a dog, so the dog washroom is…read moreperfect! The outside hang-out area & community room are great when my friends & family come over. The staff is amazing and always there when I have an issue or question! Ron, Maintenace, is always the first person to say hi in the morning and start my day great. The people that live here are also amazing. I've met some great friends in the halls and lobby area. Definitely suggest living here if you're looking for a friendly place to live downtown :) -Meg

Very good place to live. Price is very reasonable Office…read morepeople are great,and try to help Maintenance crew are doing a good job.

My name is Allison jones and my husband and I have lived at Parkridge apartments for 9 months. The…read moremanagement is nice and things are fixed in a timley manner. They are for the most part wonderful apartments. We haven't had many bad experiences with anything.

WORST apartment complex I have ever been to. neighbors complained when we weren't even home and the…read morecomplex has filed that against us. Walls are paper thin and I understand that, but if you can't handle one single noise in there in several god damn months then this isn't the place for you. by far the worst complex I have seen in my entire life and they will take anyone's side but yours. good luck

I am sorry to see the reviews posted by another former tenant. I must say that my experience has…read morebeen completely different. I have lived at this property for two years. I have always found the manager (Michelle) and the on-site maintenance (Rony) to be attentive and helpful whenever I have a concern to be addressed. Regarding the facilities - I LOVE the 1940s brick construction and central courtyard. The high ceilings and oversized windows let in ample natural light. The hardwood floors in my unit are beautiful. The lowest level houses the laundry facilities. I don't find it surprising that people turn the lights off when nobody is down there. During the day, there is generally some light that shines through the half-height windows. It is admittedly not a secured space. That being said, I have never had trouble with noise, vagrants, or partying at this facility. Everyone here seems to be either a long-term tenant or a graduate student for nearby Des Moines University. To provide some context - these are not high-rent units. My rent is $565 per month - comparable sized units nearby (with disgusting carpet) rent for $700 to $800. If controlled access hallways and fluorescent lights are your priority - this is not the unit for you. If you enjoy the charm of an aged building, then Windsor Terrace provides unrivaled value.

The administrative team was tremendously responsive, helpful, and looked out for our needs in…read morehelping us to find the best-fit place. Our load-in, itself, was smooth. Even on what should have been a very congested day. She helped us schedule the time so the "dock" area would be free and we hardly had to contend with other building elevator uses. Moreover, the load-in area and the elevator are so close that moving in was relatively easy.

The apartment is in a great location. However, the building was made cheaply and poorly. The…read morewindows and walls are paper thin. I am on the 6th floor and can hear the sound of shoes on the pavement. There has been a lot of road construction that occurs at night (don't ask me why), so it makes sleeping difficult. Appliances are cheap. Rooms are small. In regards to management, I have had a terrible experience. I have emailed Ashley (management) twice over the last year with simple question. When I have actual concerns, I receive a far from professional response. My advice. You can find better.

The apartments are very spacious, comfortable and soundproof. The management team is always…read morecourteous and easy to work with. Maintenance tries to keep up and does very well. The downside of living at 3,000 Grand apartments is the community laundry facilities on each floor. The machines are old and break down often, fellow neighbors rarely clean up after themselves and leave their laundry in the machines for several hours. The building is old but solid. It definitely needs investment. Overall experience for me was quite good.

I lived in a three bedroom apartment for one year ending in August 2015. The management is great -…read morethey are honest and upfront. The minimal personal maintenance requests I made were fixed promptly, while the building wide changes seem to take a bit longer. Noise doesn't seem to travel, unless it is coming from outside. They seem to keep up updating appliance/carpet/flooring pretty regularly. Everything felt nearly new when I moved in. They offer many amenities compared to other buildings in the area - pool, medium sized workout space, library area, putting green, etc. ... none of which I seemed to use. BUT I did take advantage of the underground parking (added charge). It made such a difference in the winter and every day since I didn't have to remember where I parked. The neighborhood and location is great. I moved mainly because they don't allow dogs and I wanted one (and now have one!)

I have lived here since 2009 and had nothing but positive experiences with the staff and building…read more I travel for work and it is nice to live somewhere that is attractive and well maintained. Outside green area is keep up beautifully, they are very attentive to snow removal and any maintenance issue is addressed ASAP! Office staff is very friendly and always helpful. Great place to live!!! Jenny Dannen

Run in the opposite direction. Look elsewhere as there are beautiful new properties with gorgeous…read morefeatures that are far more worth the money than what you will spend here, popping up all around it. We spent three years at this property. The first year was pretty uneventful. At move in we noticed a dark line in the carpet along the fireplace wall. Not thinking much of it we just cleaned it ourselves. We also noted damage to the vinyl flooring. As the years went on we complained about a drainage issue with the drain located outside our front door and we complained about drainage issue with our patio. Every time it would rain in significant amounts the water levels would rise and it was a waiting game to see if it would come under the doors. I couldn't tell you how many times we complained about this. Nothing was ever done. Second year in we noticed our water-heater which sat in a black plastic tub always had rusty water in the bottom. Our dishwasher broke and an orange stain was left behind on the vinyl floor in kitchen which I can only assume was rust as the prongs in the dishwasher were starting to rust. At the signing of our new lease we asked for new floors and shown what they were planning for the apts as updates and told we would be at top of list for new floors. It never happened! The apartment flooded Three times that required extraction. The last time needed multiple extractions and still left the carpet stained. Winter: This past winter our front porch, patio, and driveway were constantly a sheet of ice due to improper drainage and snow removal. The only way to leave/get in the apt safely was by car. We had to teach our little dog to use wee wee pads. They had the nerve after all this to charge us for tile cleaning as they said their tile/grout was stained. I notified them of a drainage pipe that broke and to the day we left it was still duck taped. The patio roof sprang a leak and was full of icicles. Also, insinuated we stole curtain rods that were never there. I asked mgmt if they could find holes where I patched the wall after I removed them and of course they couldn't. Their water meters broke and now you are charged by square footage so we (2 of us) living in a larger apt paid more for water than 4 people in a smaller apt. Stay away from this place especially ground floor three bedroom apts! And lastly, we have photos to back up every word said!!! ************EDIT************ Information from www.preventivevet.com Not all that glows is dog pee! When exposed to ultraviolet beams, a black light, lots of things will glow white, green, blue, orange, or even red. Dog Pee will glow under this type of light, so will liquids and other liquid-like substances, such as some laundry detergent, milk, honey, canola or olive oil, ketchup, tonic water, and antifreeze. Black light is also used to detect mold and fungi.

My wife and I have resided here over 5 years and have been through a lot. I could mention it all…read morebut I won't. The Positive Though, What I will tell you is that the current Property Manager and Assistant PM do a great job. They have addressed concerns and have went above and beyond. We had things fixed or replaced right away. After some vandelism, put in brighter lights but more could be done there but on the right track or direction. They also finally installed a lock on the laundry room. The main thing communication, it is fundamentally the most important thing that we share. They have met or exceeded our expectations as much as I hope we have met or exceeded there expectations. We enjoy living here and that its close to a store, restaurants, and a bus line make it perfect when things don't always go right. You'll have a hard time convincing me, these two wronged you without letting me the whole thing, and I mean that. Ive never seen it. Communication, 100 percent.