They were so fast, reliable and great price compared to other tow companies. They arrived 30 mins…read moreearly to assess the vehicle, only took 15 minutes to hook it up and be on its way. The response team after asking questions were super efficient and fast. Will highly recommend and use for any future tows.

I'm almost embarrassed to write this review after the bonehead error I made. I wanted to visit an…read morehistorical site about 25 miles from Las Vegas. When I arrived, I saw that the Union Pacific Railroad had fenced and locked the gate to the road you used to use to get to the spot. Just after the fence was a dirt road leading to where I wanted to go. I went off road, realized the ground was soft, but I was able to get up 2/3 of the hill before my car wouldn't go any further. It was like being in the snow back in New York. I backed down the hill expecting to just drive away and foprget this outking. However, that idea was abandoned when my car got stuck in very soft and deep desert sand and some dead creosote bushes had stopped by backward progress. Here I am, stuck about 5 miles from a truck stop and I had no water (some desert rat I am)! After wondering what to do, I finally called the non=-emergency 311 number. I explained by predicament and asked if they could advise me what to do. This was the North Las Vegas police department. They decided it would be best to talk top Las Vegas Metro Police and they transferred me. Metro decided it was best to transfer the call to the Nevada Highway Patrol given I was in them middle of nowhere. After talking to NHP for a short ime, the call was cut off. Using Yelp, I eventually got connected with a towing service out of North Las Vegas (Elite Towing). They knew my general location and what I needed. In about 3/4 of an hour, I saw the flatbed arrive. I was going to be extricated from the mess I had gotten myself in. The driver came over and started up the hill and would pull the front out. When he realized the softness of the sand, he backed down and decided to pull the car from the back end. He attached the winch cables and I was told to turn the wheel when the car was leaving the sand and getting onto the packed gravel road, and it worked just fine! I was free. The driver, a very pleasant young man, disconnected the cables and I was free to go. I made no attempts to get to the site. I had learned my lesson. After a quick turn around, I was headed back to Las Vegas. Many thanks to Elite Towing for their response which was timely given where I was. I also decided that I'd rent a four wheel drive when I go back. (some people never learn)! I knew I shouldn't have traded my 4x4 xTerra. But I lknow if I'm in range where I can get help, Elite will be there to rescue the jerk who got himself stuck in the desert.