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    Cactus Salon & Spa

    2.7 (82 reviews)
    Open 10:00 am - 7:00 pm
    Updated 3 weeks ago

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    Response time

    30 minutes

    Response rate

    100%

    Services - Cactus Salon & Spa

    Bridal hair services

    Chemical treatment

    Color only

    8 More Services

    Haircut

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Hair styling

    Cactus Salon & Spa Photos

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    Recommended Reviews - Cactus Salon & Spa

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    Reviews With Photos

    Tara M.

    After looking over some of the other reviews I was a bit weary about coming here but I snagged a pretty good groupon deal for a gel manicure and a classic pedi. When you first walk in you can tell this is an upscale salon. The building is really nice- high ceilings, a beautiful counter, complimentary drinks and bagels. The staff at the counter were very sweet! They seemed kind and genuine. There is a separate room for the nail techs which I thought was nice considering I've been to other salons where they just throw them in the corner along with all the hustle and bustle of blow dryers and chemicals flying everywhere. The nail room has no music so it's nice to have a conversation and just RELAX! My nail tech was Marla and I swear I will never go to anyone else now!! I made an appointment for a Saturday morning at nine am and she was perfectly on time and took me at 9 on the dot! We had the best conversation ever and I felt like I knew her for years. She went into such detail with both my pedi and mani and just did an amazing job on the color. The polish I picked for my toes happened to be a little thick but she took care of it and then put it aside to order more instead of putting it back on the shelf. Both my toes and fingers came out completely flawless and I love that you keep all the tools they use on you. I promise I will not be going anywhere else now!! *I can offer a tip to bring your own nail polish considering their selection isn't huge* To top it all off since this was my first time coming here I received a gift bag with tons of amazing deals!! 50% off, 25% off, $25 gift card and more!! I was very pleasantly surprised by this! If you have a formal occasion coming up or just want to have a day to yourself I would highly recommend coming here for your nail services!!

    This is what was left in me after my "salon" experience today.
    Shannon Y.

    Today I left this salon with wet, uncombed hair, die marks around my ears, cheeks and forehead - and to top off the crazy look - a piece of plastic tucked into the back of my sweater, over which a damp towel was draped like a bad version of a bat woman cape. For this I paid $185.00 plus a $40.00 tip. This exit happened because I was 20 minutes late and my stylist and I decided to forgo the previously scheduled cut and blow dry & just go with the coloring today to make up the time, since she was fully booked. Apparently I also needed to be "punished" by being forced to leave the place looking like an escaped lunatic. The folks at the reception desk saw what I looked like, (plastic bib, die marked face, un-combed wet hair, towel cape, etc..) and just took my money - not even bothering to offer me a comb - much less asking how things went today. I called the manager (Diana) afterwards and said I was unhappy with the treatment. She said sorry and offered me a free blow out. Not cool. I'm a loyal customer of Cactus Salon(s) for many years...but I won't be back. My advice to you? Save your money and your dignity - go somewhere else.

    Black, white, copper, red, Orange bleach

    This was the worst service I have ever had, I asked for a deep caramel balayage but got bleached five different colors in my hair, my hair is damaged and there was black hair dye left in my hair and they would not fix it for free, do not go here!

    Val N.

    Worst nail experience ever. I went in with a manicure because I had received a Groupon as a gift. The woman was nice, but the manicure was awful. Not only did the nails start peeling ON my drive home from there, but they also hurt. The peeling got so bad I took a bottle of nail polish remover and took the polish off. The attached photo shows what my nails looked like. So thin in some spots that my nails look red. Now I have to go again to have them done (somewhere else) and have to pay extra to cover up the damage. I can't even ask for my money back because it was a Groupon.

    Nails done late Friday... shellac polish missing on one finger when I wake up Sunday morning. 2 weeks chip free nails?? Nah.
    Heather R.

    I came here because I got a Groupon as gift from my sis in law for a shellac mani & classic pedi. I got my nails done on Friday & on Sunday morning the nail polish on my pointer finger on my right hand is completely gone. The woman who did my nails was really nice but I def expected more from this place. I've never had this issue from my local nail spot (blooming nails). This sucks for my sis in law who spent money on this Groupon & me who left a generous tip.

    tina t.

    colorist Maria B gave me the most beautiful highlights! I was worried bc I had been coloring my hair at home and we weren't sure if the color would lift, but it did! So happy! Never going anywhere else for coloring or highlights again!!

    Cactus Stony Brook

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    10 months ago

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    2 years ago

    Business owner information

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    Cactus S.

    Thank you Jennifer! We hope to see you again soon.

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    2 years ago

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    3 years ago

    Elisa was awesome! I came in with long, straight, one length hair & left with a textured long Bob.

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    7 years ago

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    3 years ago

    I have been going here forever and everyone is so sweet and the services here are great!

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    4 years ago

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    4 years ago

    Such a welcoming atmosphere! Kelly did an amazing job with my men's hair cut. I will definitely be coming back! Thank you so much!

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    4 years ago

    I love my color and cut so much! Thank you Kayla for your expertise, patience and attention to detail!

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    10 years ago

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    Page 1 of 3

    Ask the Community - Cactus Salon & Spa

    Review Highlights - Cactus Salon & Spa

    Well that changed the second I met Lysandra a colorist and stylist at Cactus Stonybrook.

    Mentioned in 2 reviews

    Read more highlights

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    Supercuts

    3.3(12 reviews)
    0.9 mi

    My daughter and I travel a half hour to this Supercuts to get our haircuts and highlights with…read moreKristen and Gina. They do a great job with our curly hair and never disappoint. We've been coming to them for years. When Kristen moved to a new SC location I followed her! I get an asymmetrical curly bob and my DD gets a shag cut. They are always friendly and professional. We will keep coming back!

    I am very disappointed with the service here, especially because of the manager's behavior. She has…read morebeen consistently rude to us. On a previous visit, she even messed up my son's haircut, and it took a lot of convincing to get him to return. Unfortunately, the way we are treated has not improved. Each time we come in, the manager ignores us. Even when we are checked in on time, we are made to wait 20-25 minutes past our scheduled appointment. For example, today our appointment was at 12:00, but at 12:30 we were still waiting while walk-in customers were taken ahead of us. They need to understand that when you make an appointment it's because you have other things going on as well. I came during my lunch hour and have to leave without getting my son a haircut. This is extremely unprofessional and discourteous. A manager should set the tone for customer service, but instead she makes clients feel unwelcome and disrespected. Unless there is a change in management and service, this will be our last visit here.

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    Cactus Salon & Spa - spas - Updated May 2026

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