Little Rock is my home, but I travel internationally, as well as, large US markets. I can tell you that Little Rock desperately needs a nice and upscale dinner/ lounge to go with its growing young professionals (24-55) community. Where heels and jackets are the attire, instead of the usual ballcaps turned backwards and camo outerwear that you see throughout 'nicer' restaurants in our city.
Aesthetically, the place is knocked out....gorgeous...with all the small details covered from valet to the proper lounge music and beats. It feels sexy, comfortable, and intelligent.
Lounge: Downstairs is very comfortable and beautiful. Upstairs is a little tight for space, but has a nice deck with tv screen. Both bars are very accessible, and the bartenders are very friendly and attentive. In the summertime, I believe there will be lines out front just to get to the upstairs lounge.
The restaurant has a very nice vibe to it with high ceilings, straight lines, good acoustics, and linear arrangement for viewing both the activity of the kitchen, as well as, the movements about outside on PCB.
Now the dining experience. Our waiter Terrell, was very attentive and pleasant. I personally felt like he was doing the best he could with what he had to work with. And he appeared to have been trained to the culture that they are wanting to project.
They were out of several items on the limited menu. Not a good start. After my gf ordered oysters, we are told 15 minutes later that they were out. They also informed us that they were out of pork and clams as well. When they brought out our meals, the kid (not Terrell) was confused about who ordered what, and then proceeded to tell us "we just bring the food out...its a numbering system" Fair enough, but he should be trained to just be quiet if he doesn't know.
Taking price out of the equation, my filet was a quality piece of beef, and the carrots were very tasty. My friends thoroughly enjoyed their Shellfish Paella and Prosciutto Rabbit and they left Terrell with empty plates. But all in all, especially for a new kitchen, the food was certainly tasty and creative.
The worst part of the experience was the calling in for the reservations. They said they were booked 4 days out, and we were wanting a seating at around 8:00pm. So, we settled for 9:00pm and arrived at 8:00pm so we could test-drive the lounge. The man on the phone had an attitude and really should not be involved in any type of customer relations. Back at the restaurant the night of the meal, at 8:00pm we found several tables open and were wondering how they could possibly say they were booked especially on this night.
I believe they will cull through the personality issues with the staff, and eventually have a top shelf establishment.
Beautiful environment, delicious food, and excellent details.....just a few back house issues with the kitchen and a few bad attitudes is all that is holding this place back. I look forward to going back.
Finally, the owner was there and he made his way around the lounge and restaurant to briefly check on his patrons. It was a very nice touch. I got news for any haters out there, this place is a long time coming, and this owner is going to move heaven and earth to make sure it is the finest and coolest dining experience in Arkansas. I think by Spring, it will be just that. read more