This plumbing service overcharged me $300 when the big freeze came in, all The PLUMER did was run…read moreback to its office grab a part that cost $65 at MG's building, handed me the valve and drive off, I installed the valve to my shower, myself, then I get a bill in the mail for $300. When all they did was bring me a part I did all the work myself and they charged me $300 for a valve that only cost $65 but I guess you have to rip off people here in Uvalde.

One star but they deserve 0! No customer service, rude & pricey!!! This business has gone…read moredownhill since selling. There's a new plumber in town that will put them out of business! It's called CUSTOMER SERVICE! OV Casey has none!

Quick response, efficient, and reasonable price. Courteous service. have used their service three…read moretimes through the years.

Prompt, showed up when promised. Personable staff, very friendly…read more High quality work. Made sure the tank was cleaned, on both sides of the barrier. Very reasonable charge. Recommend for anyone needing the system cleaned.

I had my septic tank pumped. They did a good job, but they severely under-quoted me how much it…read morewould cost. I was quoted $425 plus a "possible $100 digging charge if they have to dig more than 12 inches down". So my family and I went out there and dug out one whole opening, about 11" down. Turns out they need 2 openings, plus they changed their digging charge policy. According to the receptionist, the policy just changed to "If they have to dig at all, it's $100". So just be aware. $100 to dig a few scoops of dirt SEEMS high to me, but what do I know. My average sized home has a 1,250 gal. tank, and apparently such a tank can hold 1500 gallons, because they charged me $150 more for 500 extra gallons pumped. So all in all, I paid $675 when I expected to pay $425. A bit of a sticker shock. Would I recommend them? Maybe, but just know that they under-quote you. I paid over 50% more than I expected. You WILL have to add the $100 digging fee, and unless you're living in a 1 bedroom trailer, your tank will be more than the $425 standard fee for "up to 1,000 gallons". I'm not going to be ridiculous and give them 1 star or some nonsense. They get 3 stars. They did a good job on the pumping. But I honestly think the owner(s) have a lot to learn about business, customer service, and human psychology. Who likes to pay more than they expected? If you need more than $425 for a pumping, just raise your price. But don't play games. $100 for a bit of digging is ridiculous. Don't hold out hope a person can escape that massive charge, if you want that $100 every time you come out. Just be up-front about how much you want for your service.

Scott came out right on time on a Sunday afternoon with his able bodied helper,his 7 yr old son…read more He did a quick thorough job for a fair price. I am very pleased with this company and highly recommend them.

had the pleasure of working with Tony and his daughter. When I reached out to inquire about having…read moremy septic pumped, Tony responded promptly and was incredibly helpful throughout the process. He took the time to answer all my questions and kept me informed at every step, which I really appreciated. He also provided valuable suggestions for future maintenance. The entire experience was smooth, and I couldn't have asked for better service. Thank you for your professionalism and friendliness!

Im completely at a loss for words. Tony just helped me with a massive clog in my septic OVER THE…read morePHONE on Sunday afternoon. I was in a panic with water overflowing using a wet vac to avoid massive water damage. He spent 30 whole minutes on the phone with me to fix it and even tried not to charge me. This guys out here doing gods work. Completely incredible.

Had to have my septic checked. Our home took on water from the flood rain. Although we are on a…read morehill. The water runs off right towards our septic. I had another company come out. I was told I had damage and needed repair. After weeks of waiting on a response. I decided to reach out elsewhere. I contacted A1 septic after reading the good reviews. I called and I'm so thankful that the person I spoke to referred me over to a company that could help me. Block creek came yesterday and serviced our septic. Customer service is certainly a priority for A1 septic! Thank you A1 septic for your great customer service and I'll definitely be contacting y'all for any services we need in the future!

They were prompt, professional and pleasant to do business with…read more Clint pumped out and cleaned up our septic tanks faster than I could believe it. He knows his business and gets the job done. I highly recommend them.