Friendly helpful staff, ready to assist and solve my problem. Nice facility, needs more seats for…read morecustomers.

Mike was a horrible customer service representative.i went to replace a remote and he literally…read morethrew it at me.I was pressed for time and couldn't listen to his cellphone sales pitch.While I might be interested,I Wii never return to that store .A nasty human.

Excellent customer service experience!…read more Worked with agent Ann David over the phone. She is knowledgeable, thorough and extremely patient (I ask a lot of questions!) I began the day prepared to cancel RCN service....i am happy to remain an RCN customer. Ann made what cou have been a frustrating experience into an easy one. I wish all customer service agents would be as dedicated and professional as Ann I was not asked to post a review

As has been said before by many others, this company has bad customer service. Far worse than the…read moreservice is their dishonesty. Astound is a good name for these people. The low level customer service and the way the company bilks customers is astounding. They claim to be giving you a five (5) year price lock. In my case, two months later they change the name of your promotion to Promotion for Life. They say that this means that only the taxes can go up if they do, but not the price for the service in my case, $40.00 with $5.66 in taxes for a total of $45.66. Do not be fooled. All their promotions, regardless of names, can be renamed and repriced at any time. They actively promote Autobilling, which means they take the money directly out of your bank account each month. It is not worth getting a $5 reduction to have these crooks get access to your bank account. Once you provide them with your bank account number, they can help themselves to any amount. Prices with Astound change at the drop of a hat. They do this by claiming that your plan's name was changed. What this means is that they hiked the price. Am actively going to see if I can find a better deal elsewhere. These people are nasty and only interested in bilking customers. These are seasoned scam artists.

Andre was great from start to finish. Wired our whole house, speakers, TV, everything. We changed…read morewhat we wanted a dozen times and he was so easy to work through the whole process. Highly recommended.

I have used Pro Visual and its owner, Andre, several times now, for TV and video services. These…read moreinclude full house wiring, cabling, cameras, and wireless, among other things. Andre is always fair in his estimation, true to his word and has delivered each time with excellent results. The work has been meticulous and reliable. The prices are fair. I would highly recommend Pro Visual's services.

I had an amazing experience with Precise security. Nelson was extremely knowledgeable and took the…read moretime to teach me how to use all the smart devices in my home. He also got all my cameras working and hooked them up to my phone. Very respectful and patient. Thank you Nelson

i just installed cameras around my house with precise security, cam looks good and good after…read moreservice

Jeff was extremely professional and did a wonderful job mounting my 65" Samsung on the wall…read more Communication (texting) was very prompt and he did a great job explaining what we would need for the whole process. Jeff came at the exact time he said he would and quickly went to work. We decided to have the wires hidden behind the wall when he arrived. Just in case that was not possible, he had extra wire covers ready (we have a lot of wires connected to the TV from the two video game consoles, Sonos, etc). He hooked everything up pretty quickly and I noticed he was very particular about getting everything right, measuring stuff and making sure everything was well balanced. I like that attention to detail. The outcome was great. Everything looks beautiful. I'm very grateful and would definitely recommend him and his company again!

I found Jeff on instagram and with so many in his field his videos and photos stood out above the…read morerest. We made a date and time and he gave me detailed information on what the job entails . On 2/3/24 Jeff arrived and was punctual . I had a mess of a wall with holes and imperfections which I was worried but Jeff put me at ease . Jeff started his thing and wow ! He was professional , neat , and a true artist in his field. He transformed my mess of a wall into a piece of art . Best decision ever and I highly recommend.

The worst experience equipment is in adequate antiquated unrepairable something from the 1950s. You…read morecall for repair and miserable technician shows up and does a half with a job and shows a lack of training I had actually use medical tape in the Hackensack Hosptial to make the sound for the TV to operate. And they charge you $10 a day And they charge you $10 a day. Also I've been in the hospital with my wife for 110 days in the movies that are on the list have not changed in the three months we have been here! There's no wonder it's a $3.6 million office with 99 employees because they don't spend any money on the infrastructure.

excellent communication along with exceptional service with tv mounting . Would definitely…read morerecommend his services.

Quality of work is good and Jonathan was very quick and efficient, but I wish he could be more…read moreforthcoming with the price. I was quoted 95 flat fee but paid 420 excluding tax. I understand this might be a fair cost to mount my large TV but I would prefer knowing the full price beforehand and not be surprised by the full bill.

Thank god for for George's. When Directv let me down and made me wait three days for a service…read morecall. George's jumped in and saved the day by coming by the next day. The technician was professional and immediately fixed the problem. These guys are great. Thank you.

No interest in performing service. No callbacks. Disappointing. Trying to give business to a small…read morelocal operation and came up frustrated.