I will give them this....they have access to beautiful cabinets/countertops. However, right now the main employee is ill (sorry) so you have to be extremely accommodating when making arrangements to sit down with them and go over what you want. Then, if you change your mind about what you do or don't want, or want to cancel, they've already had you sign an estimate and give a deposit (which is required immediately) and consider it a contract. Since they've already cashed your deposit, they keep a large portion of the deposit for themselves. (In our case it was $1,000. down, and they kept $300.00. which they said was for their time.) Again, we think they could've kept $200.00 for their time, but we were the ones who constantly had to jump around to accommodate them and THEIR time...we are busy people too...their penalty seemed excessive, especially since we canceled within the allotted time frame.
Also, even though they claim their prices are competitive with other places, they actually are more expensive. Buyer beware: You will be given a verbal quote regarding a total cost of installation. However, when it comes down to it, different items have a installation cost worked into the prices, while others do not. So your actual contracts will be confusing and not actually have all of the costs up front. Sure, they have some mumbo-jumbo on labor for the cabinets, but it's still up in the air, and your total costs will more than likely jump up. The items that supposedly had the install/labor price worked in, is not broken down, so you really don't know how much you are paying for the items, and how much of that is for labor/install. I guess if money is no object, or you don't mind being taken advantage of, this process will work for you...it didn't for us. read more