I've had some good doctors over the years, but Dr. Prajapati stands out as one of the best. She is…read morehighly intelligent, and she stays up-to-date on the latest studies in the medical field. I'm always impressed by how effortlessly she can answer any of the questions I have about health. She's also very down-to-earth and friendly. That's not necessary a quality I require an MD, but it's nice to have a GP who I feel comfortable talking to about whatever health challenges I face.

Would love to be able to rate this physician and medical center based on an actual visit but am…read moreunable to as they cancelled my three upcoming appointments made through Zocdoc and never made a single attempt to contact any of the patients attending the appointments, myself included, to notify, explain, or reschedule. Guess where I won't be going for any of my future doctor visits.

I used to see Dr. Lee when he worked at Ascension Medical Group Seton Express Care Westlake. I miss…read morehim greatly, he was by far the best primary care physician I ever had. I am so happy to see that he is still at Concierge Health of Austin and that by his reviews other people are able to experience his excellent level of care.

Dr. Lee practices with an extraordinary combination of competency, caring and collaboration. He's…read moreclearly devoted to his patients and is consistently accessible and responsive. Being highly regarded in the medical community allows him to effectuate referrals and coordinate care with specialists as needed. He is supported by an outstanding office team, who are always welcoming and helpful. In addition, his rare blend of being both extremely professional and personable make it a privilege and a pleasure to be a patient of Manny. The individual attention and personal care you receive from Concierge Health of Austin deserves SIX STARS!

Millie is awesome! Amazing bedside manner and super knowledgeable. My teenage son saw her last year…read morefor an injury and my teenage daughter just saw her for some routine medical care. Office staff is courteous and I love the paperless "paperwork". No wait time and they actually took us earlier than appointment time.

Convenient location, clean facility, friendly front desk staff, rarely have to wait too long…read more However, I've had VERY mixed experiences here over the years. Several misdiagnoses that led to me having to scramble and wait for appointments with my PCP as the issues got worse. I once had a provider literally searching WebMD in front of me to figure out what my issue was. I have been pretty unimpressed with the attitudes and capabilities of several of the providers and nurses I've encountered here. DESPITE THIS, I cannot praise Sonia Gonzalez enough. I went in thinking I had a bad stomach bug or case of the flu, and she caught onto ONE of my more unusual symptoms and had further tests done. Turned out the issue was far more serious, and I was in the ER later that morning because she took the time to really think about my condition and cover all her bases. Mrs. Gonzalez is competent and friendly, and I knew I couldn't list my complaints with this facility without praising her as well.

Urgent care side is pretty good for Austinites in Rollingwoud and Westlake. As for the primary care…read moreside, if you want family practice or internal medicine, this may not be the place for you. It's a corporate medicine practice - average $25 copay per symptom, one symptom per visit.

Dr. Dale and his staff were super attentive! The check in…read moreprocess was a breeze, Jordan at the front desk was a pleasure. Mallory my nurse was awesome too... . And Dr. Dale, I can't speak highly enough of him. Dr. Dale is more than informative about what is going on, with your symptoms. He actually takes time and explains to you what is going on, he also doesn't make you feel like your just another patient. I would recommend Victory Medical to all of my friends. And welcome Dr. Dale to West Lake Hills Victory Medical!

I saw Bailey Johnson-Rae…read more When I walked in, the provider was messing around with the three other women at the front of the office. Fine to an extent, but not very professional either. They were discussing tattoos and playing around when I was sitting fairly close to them. I described my complaint to the provider, and got the response of what do you want me to do for you? Uhm.... Well, I told you what problems I was having, which meds I've taken already to try to help it, and which I had not. Finally, she decided that there was a few options for medications that we could try out. It was more so stated to me, and then decided entirely by her, rather than a collaborative experience or discussion about my care. I didn't feel like I was a part of the decision, and the whole experience in general was so disappointing. The med that was prescribed has MAJOR interactions with two meds that I take every day. I was not made aware of this fact by the provider, but rather told by the pharmacist who insisted on meeting with me when I went to pick it up, due to the major interactions. When I reached out to her/her medical assistant about it, and to ask to switch to one of the other options she told me about, I got the response that it's fine to take the original one prescribed, because both meds are PRN. When in fact, the two meds that I take that have a major interaction are not PRN and are taken every day. I know that they could see the instructions for those prescriptions in my file, because they had turned to their computer screen towards me to confirm what meds I was still taking and which ones I was not. They didn't even talk about or address the request switching to another medication in their response. By this point, I was so disturbed by the whole experience that I didn't want to keep fighting with them via messages, because I had decided that I would not be returning. It's unfortunate too, because the office was nice and clean, and the location was convenient with ample parking. I was looking to switch to her as a primary care. Hopefully this experience is just a reflection upon that one provider, and not the practice as a whole, but I almost feel like I would be reckless and to return to her and try again.

Dr. Grimes, and everyone in this practice, is friendly and helpful. She won't lecture you but shows…read moresincere concern. My favorite appointment time has been her first appointment. She's not rushed and I get to have time to ask all the questions I've been saving up. My husband and teen daughter both really like her as well. The Westlake office is easy to find and parking is usually close by. The labs and x-ray facilities are in the same complex.

Dr. Vik is great - you never feel rushed, and he listens to everything and asks a lot of questions…read more You can tell he's genuinely interested in long-term outcomes. Downside is that he doesn't accept insurance, so you're going to the paying out of pocket or filing separately, but the quality of care is top-notch.

Takes a lot for me to come here and write a review, but this needs to be said…read more Over the holidays took my daughter to get a rapid covid test at Vik Medical and paid $150.00 dollars for it - not a co pay that was the cost of the test there. Yes, it was convenient, clean, the Dr. was lovely and they followed up with a call a few days later.. that is all good. However, I just opened my United Healthcare Statement and they billed my insurance over $11,000.00 for the test and they were paid on $6k of it... total scam. I would have not gone back for my own test and my other daughters test if I knew they double billed like this. I have yet to received those statements!

Please avoid Dr. Nathan Pekar if you have any interest in living a quality life. He has been among…read morethe worst doctor's that I have ever had the misfortune to have dealt with for the following reasons: - Rushes the appointment - General disinterest - Does NOT fill your prescriptions In my initial appointment with him, he attempt to make an effort at listening to me however the entire appointment felt extremely rushed and he made nearly every attempt to end it within 10-15 minutes. Following this, it was nearly impossible to get a prescription filled by him to the point that in the last two months, my prescriptions were filled by other doctor's (despite significant efforts including calls, online messages in the portal, and online messages on the Victory Medical Klarna messenger ranging from 10 days up to day of). The staff was also deeply unhelpful, letting me know that in order to get my prescription refilled, I should use the online portal, but if I sent in my prescription request earlier than 5 business days, then it would be ignored. If I sent in later than 5 business days, it was also likely to be ignored. And when I did send it in 5 business days, it was still ignored. I have left several online messages, following up each day, in an attempt to just get a response, and in the past few months I have received none. And god forbid you have multiple prescriptions, because Dr. Pekar will maybe fill one prescription and completely ignore the others. They also look to charge your insurance as much as possible. By state law, practices can but are not required to drug test you for controlled prescriptions. Most doctors range somewhere between once to twice a year. Dr. Pekar will force you into doing a drug test EVERY month. So, not only is he an uncaring and lazy doctor, he also wants to take as much money from you and your insurance by pushing needless tests on you as often as possible. In sum, please do NOT see Dr. Pekar if you want quality care.

Have been in Austin for 2 years and have tried several primary care doctors. Was dreading having to…read morego to another but knew I needed to find somewhere. From the minute I stepped foot the entire staff was welcoming and friendly, made the entire experience fantastic. Dr. Pekar himself makes you feel like you've known him forever and has fantastic medical advice and really listens to your concerns. The facility is lovely, clean, and has loads of parking (something I always worry about) and there is a pharmacy for convenience right downstairs in case you need the prescription directly following your appointment! Highly recommend!

I've been a patient of Seth's for the past year and my husband has been a patient for the past two…read moreyears. He is incredibly knowledgeable, compassionate, caring and detailed. He's a good listener, too. Seth has helped my husband successfully gain control of his Rheumatoid arthritis without drugs and he is now in remission. I had been to countless doctors over the years trying to find a cause for my ongoing fatigue and muscle pain. Seth was the only medical professional who took the time to dig deep and tried to find a root cause. He is also the only medical professional that tested me for Lyme disease. Unfortunately, that came back positive. He's been overseeing my treatment and I am making progress. Words can't express how much we appreciate Seth and the work he's doing. He has positively impacted our lives and we are grateful for him.

From the owner: Partnering with individuals to transform health. Stop covering you symptoms and correct the…read moreroot-cause. Now located in Austin, Texas. Specializing in autoimmune conditions, thyroid dysfunction, hormone balance, Lyme Disease and Tick Borne Illness, Digestive Conditions (IBS), Chronic Fatigue Syndrome, Cardiovascular Disease and Diabetes and much more. At GrassRoots Functional Medicine we strive to optimize physiology and reduce inflammation using safe and holistic practice where each person is treated on in individual basis. No matter what the title of the condition, we believe every person and disease process can benefit from this approach.