after obtaining a referral from the veterans administration, I received a text message from…read moreHartford neurology, telling me to call and make an appointment I called September 7 and left a message I called September 14 and left another message I called September 21 and left a little bit of a critical message I called today and left another message Apparently, this practice is too busy to take on new patients and does not have the Customer service or professionalism to at least return my call. Let me know that they were either not interested or not able to take my referral. Fortunately, this is not a life or death matter, but it's the kind of thing new patient should be aware of

Incredibly rude and inconsiderate to patients. I went in for my appointment today. I lost my job a…read moreweek ago and had only Medicaid left for insurance. A woman with red hair made it a point to scold me like a child for not letting them know my insurance was cancelled. It was insanely inappropriate. The last time I came to this office, my appointment had to be rescheduled because they gave me the wrong day. No one ever called me back to reschedule, no apology was given. I explained that it's very difficult to get time off work so she claimed a doctor might be able to squeeze me in if I keep calling. The problem is no one answers the phone and takes days to respond.

I was recommended this program by my doctor while dealing with a lot of pain and discomfort, and I…read morecan wholeheartedly say it's been an amazing experience. In just three weeks, I'm already feeling so much better physically and able to complete tasks I had been struggling with for a long time! The team is very flexible with scheduling and really pays attention to detail. I appreciate them so much and recommend this place 1,000%! Special shoutout to Lauren thank you so much!

From the owner: Now Open! FYZICAL Therapy & Balance Centers - West Hartford is unlike any therapy clinic you've…read morebeen to before. At FYZICAL Therapy & Balance Centers - West Hartford, our highly skilled, compassionate team of physical therapists are 100% focused on achieving optimal health and wellness for you so you can get back to living the life you enjoy. Unlike other therapy clinics, you will receive a specific program designed uniquely for you. NO 'one program fits all' here. There is NO other you! Call today for a screening or appointment: (860) 733-1200

If I could rate a practice in the negative I would. This practice has wonderful caring providers…read morecaught in a catch 22 because of their practice policies on scheduling. I had been treated and well controlled at the Mayo Clinic in AZ for years. The plan they had me on provided that I was seen every 6 weeks for trigger point injections and every 12 weeks they added Botox injections at the same time as the trigger points. I moved to CT and choose the Ayer Headache practice because of the institutes reputation as a whole. The experience was nothing short of malpractice. the scheduling policies are such that even when a practitioner orders a plan like I have, the scheduling tells me it will be months before my appointment every time I try to schedule. At Mayo there was a dedicated team of schedulers who automatically scheduled my appointments 3 months at a time based on preferences I provided up front. I never missed an appointmen. My migraines were manageable with proper timing and care. I tried to stack schedule myself for 2 months and when I went in to look they unscheduled all my appointments for October and my next appointment was 2 months after my last. They also claim that the trigger point injections done at the same time as the Botox wasn't allowable per my insurance but when I called my insurance they did not have this restrictio. This had the effect of costing me thousands more a year if I could ever get appointments. This is greed pure and simple. They also claimed to not be able to inject Botox into my jaw and told me to go to a dentist. When I did the dentist told me that most dentists don't have the training to do this and neurology was the best place for that. I'm not just untreate, I'm appalled.

Dr Coleman is absolutely horrible and so is Renee Kane. They make you wait 30-40 minutes for an…read moreappointment. Cheshire is a very poorly run office and no one is held accountable for their mistakes.

I have been here several times with my parents who are in their 90's for various health issues…read more I have never had any problems with the care they received from their doctors, nurses, aides, PT, or dietary. Of course they are not thrilled with the food because they are always given food without any salt on it per doctor's orders. The hospital is always clean too. As an RN with years of experience working in hospitals, I'm very impressed and grateful for the excellent care my parents have received here.

Saint Francis Emergency unit was almost comically evil, I threw up like 8 times on the floor and…read morewas ignored, it was only after my mother visited did the nurses (who were taunting other patients along with the security "Tyler from Texas Shut the fuck up", as one of the guards was going through his wallet.) gave me an old-school IV after far too long, I was moved to like room 1, facing some sort of alarm, clock thing on the wall that would chime. I Kept asking for ativan and the nurses joked to each other about me asking for it saying "They needed ativan". Anyways, as I was saying, the chime on the wall was accompined by a call asking for an ambulance in code. It took her asking like 20 times when I was on the verge of passing out for them to transfer me to a place that was like 5 minutes away, Mount Sinai. The EMT girl on the way hit my arm and left a bruise, when I told her I was nauseous she ripped open an alcohol swab and stuck it in my face, acting like I was a know-it-all saying, "Oh I thought you knew this" she then said she was gonna "sit This was an absolute nightmare, my mrn number was 1835555, and when I was admitted I was in crisis. A police officer from the floor underneath the room they locked me in due to covid said he wanted to "Shoot me in the head 5 times" and all the staff heard. The staff then assured me he "got a call" Quality of care was very neglectful, save for one male nurse. The type of care: They Straight up told me they were doing a "rapid taper detox" Off my benzos I had been taking for 5 years. When I told them I know tapering too fast off benzos can cause brain damage and that I knew depression was mostly situational they didn't care. This was April 5th of 2024, There were a few good nurses but they were mainly a male nurse and Julia, everyone from the front desk workers to nurses act like nothing is their job. There needs to be 1000% more accountability in these work settings, other countries aren't like this. Shout-out Matt and Julia. 1 star, I basically did everything myself at one of my weakest times of my life.

The type of care was below average. I realize that many rehab facilities are short staffed. My…read morebiggest complaint is that they don't keep the family informed of what they are doing, what medications they are giving our loved ones and never return phone calls or ability to speak with drs. We left our phone numbers with front desk, with CNAs and our mother even gave the drs notes to call one of her children. Never heard a word. They would not even advise us of her discharge. I am sure her discharge when Medicare stopped paying for their stay. Even when discharged, they did not even send the discharge summary or W-10 Form to Outpatient Care facility for home care. The facility that we had enrolled our loved one called, faxed and e-mailed and did not even get a response. At this point I even asked for the Obudsman who is charge of HH and the receptionist gave me a discontinued number! Still waiting to hear back from HH for outpatient orders.

We couldn't be happier with the care our mom receives. The staff is so caring and professional…read more Hebrew Home has been a blessing for us.

Dr Komm listens well and is compassionate. Very knowing and patient. Office staff is very…read morehelpful. Wait time is short. Highly recommend.

I did write on the receptionist and the nurse tech that took my vidal signs.But i now want to add…read moreon Dr.Komm.Very professional and concerned about my pain in my left leg.And Dr .Komm was willing to listen to my concern and did not rush me.I would def.recomend Dr.Komm to anyone who needs a doctor for lower extremity pain.Deserves a five rating.

REVIEW IS FOR THE LAB DEPARTMENT…read more Two stars for the convenient location and the Saturday hours (7-12), but that's where it ends. No one likes to get blood drawn but it helps to deal with friendly, capable phlebotomists rather than one who gets annoyed that you're not "popping your elbow" - whatever that means. Maybe she was just having a bad day. Guess I'll find out in the future since this is one of the few nearby Starling labs covered by my insurance.

This office gives me mixed feelings on one hand Nicole who I see is amazing. She listens to me and…read morelets me express my thoughts and concerns she cares. Then there is Kelly Nolan who saw my adult child who has bad anxiety and is part of the LGBTQ community. She wouldn't listen to my child she basically called my kid a liar. She definitely discriminated against my child and she disrespected her and that is something that is unacceptable for anyone especially a professional.

Dr. Krinsky has a terrible bed-side manner and the office staff and answering service have no…read morecompassion for patients. My husband got a letter saying that his EEG was abnormal and that medication treatment is needed. Since we got the letter on Friday afternoon after office hours, I decided to call and press 0 to speak to a physician (since patients must not DARE leave a voicemail unless they are canceling an appointment). I considered this an urgent matter since the letter was so vague and my husband was now imagining the worst. The answering service woman spoke to me as if I was bothering her; nonetheless, she put me on hold and called Dr. Krinsky after I explained that my husband and I were simply anxious and worried and wanted clarification. When she got back on the phone, she said that she had just spoken with Dr. Krinsky and he said we would have to call on Monday. I get that doctors have days off too, but this man knows that my husband has been going through test after test, desperately trying to determine what is wrong with his memory and motor skills. This doctor should show some compassion and take five minutes out of his day to put my husband's mind at ease. Normally, potential doctors are aware when choosing their career paths that their jobs will not be the usual "nine-to-fives." If this doctor is too busy to be bothered with his patients' fears/ anxieties, then he should find a new career. I KNOW it is time for my husband to find a new neurologist.

My husband has epilepsy. We moved from California to Connecticut and saw Dr. Krinsky as a new…read moreneurologist. My husband started having daily seizures, saw Dr. K who told him he was fine and sent him home. Our GP said we needed a second opinion, notified Dr. K's office and requested records. No response We sent a written request No response My husband requested records in person, notifying the front office staff that according to HIPAA, we had a right to our medical records. We were told it is office policy not to give them out and that the law didn't matter. We had to file a complaint with HIPAA, the state medical board and the attorney General to the office to give my husband his medical records. Run far away from this office.

The doctor i saw is wonderful, but the office management not so much. I had to wait 45 minutes to…read morebe seen for 5 minutes. Someone from the office could have called and let me know to come in 45 minutes later, since they knew they were running late. No consideration for the patient's time.

I been a patient of Starling Physician Practice for many years. The Doctors and Staff are…read moreWONDERFUL. I just recently had surgery in the last few weeks on my back. The doctor who preform my surgery was Dr. Osman. He made me feel COMFORTABLE about my upcoming surgery. He is so PROFESSIONAL, KNOWLEDGEABLE, COURTEOUS AND PLEASANT ALONG WITH THE STAFF. His bedside manner is what every patient wants to experience. You want to feel comfortable and if you express problems or concerns, you want to know that your doctors are listening and act on the issues you are having. Your facility is a place where someone can go and get their medical issues addressed and taken care of. Please keep up the GOOD WORK WITH YOUR DOCTORS AND STAFF. THANK YOU. Linda A. Nicholson