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    C Reed Heating & Cooling

    3.7 (3 reviews)
    Closed 9:00 am - 9:00 pm

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    1 year ago

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    5 years ago

    Great job installing my new furnace and AC. Had it done over a year ago. No issues so far.

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    5 years ago

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    Steele Heating & Cooling - untitled

    Steele Heating & Cooling

    (7 reviews)

    We needed a mini-split system to cool our 2400 sq. ft. house during the summer months -- we've been…read morebroiling back here in the woods on hot summer days for years! We made an appointment to get an estimate. A knowledgeable member of the Steele Team arrived on schedule and reviewed our options. A few days later we received the estimate, one that was lower than an earlier estimate we had received from a competitor, and we approved the job. The following week the installation crew arrived and put in the Breeze 33 system, including the air conditioning unit, 8 ducts strategically positioned in bedrooms, bathrooms and common areas, an air handler (installed in the hallway ceiling), and the outdoor unit behind the house. The crew was excellent and got the job done in a single day. They meticulously cleaned up after themselves -- actually, they did better than that, vacuuming the stairway cleaner than it was before they came and repositioning personal items in rooms that might be impacted by falling dust from the drilling. Our experience was great. Now we're set for whatever inferno this summer has in store for us. Highly recommended!

    I called Steele for Warranty Service on my AC unit in July of 2023 after their initial install a…read morecouple years ago. The tech came out and accidentally broke my disconnect so he said he would "put in a ticket" to have someone come out to repair it. The scheduling lady called me a few days later and scheduled a tech to come out to the house and the tech came and replaced the disconnect and left. I then received via email a $175 bill. I called and left a voicemail to inquire with no response the next morning then called again the next day and was told "Tom Jr" would handle but was not there and would call me back to discuss. By this time I decided to have my husband handle this. Tom Jr stated he was charging us $175 for what his technician came out and broke! At no time we're we given a quote for the work or knew what the cost of repair would be - since Steele damaged our property we thought they would do the right thing and repair what they damaged - NOPE - Tom Jr (Steele) called it a "miscommunication" and argued to no end. This was shady dealings and not the way to run a stand up business. In the end, my husband had to fight for what was right and Tom Jr said to "throw out the bill" and hung up on my husband. If you are looking for Customer Service from a Heating and Cooling Business, LOOK ELSEWHERE!! Once you spend your money on a full heating and cooling package like we did, they're done with you.

    Crain Heating and Cooling

    Crain Heating and Cooling

    (62 reviews)

    My furnace fan died after 18 years. Initially, I tried another company. They came out and said it…read moreis either the motor or the board. I thought they should be able to diagnose better than a guess. I called Crain and they were out to the house the next day. They plugged in a tester and informed me that it was the motor control module that was bad. The cost to repair was $1200.00 and the system was 18 years old. I elected to have a complete system (furnace and AC) installed. Crain was there the next day and did a complete install in one day. There was some miscommunication about Lennox financing but that issue falls to Lennox rather than Crain. Workers were prompt and courteous. They covered my basement carpet with a tarp and even covered my wood flooring steps with a tarp trying to be overly cautious of my home. I thought the tarp on the steps was dangerous for them but that's what they did. I don't believe the cost of the system was out of line. Prompt service, good pricing, courteous workers, steps taken to protect my home, and the install went smoothly. Not sure what more you could ask for. There is always someone who will find fault with some minuscule detail but they did a good job for me. The most important question, Would I recommend this company to you. Answer, Yes. I was pleased with their service and would like to use them in the future.

    Super happy with this company! They replaced my 20 year old…read morefurnace. With elite series Lenox, new filtration system and humidifier. Very happy with the installation and attention to details. They kept everything clean, covered all walkways with tarp. The duct work was also neater, Compared to my old one. They added a Ptrap for easy cleaning. The unit itself runs great, house feels more comfortable. Much Even temperature across the levels. The crew was very efficient. They did have a hiccup. But they came back and fixed the following day. They did not even take payment before I am happy. They were not the cheapest. But their quote was much better than most other companies in the area. I would definitely reuse this company and recommend to anyone.

    C Reed Heating & Cooling - hvac - Updated May 2026

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