I tell you at Best Buy auto sales is the best place to get your cars there is no stress down…read morenothing Luis is a very very kind man he's a God man and I am very happy I have bought three vehicles from him His mother helps him a lot she's a wonderful person is there just a great big happy family and people that written him down and his family they ought to be ashamed of their selves they need to go cover their heads up but you know how Luis I love you guys so much May God bless you and your family

Louis is a greedy selfish lying individual who sold me a 2001 Honda civic ex 5 speed that I paid…read moretwice what it's worth, $3,475 with almost 200,000 miles on it and il the oil pump went out spun a rod bearing and ruined the motor. He then still wanted $1700 dollars from me. Lmao a 2001 with 200,000 miles is no where near worth $6000 dollars, and is broke down ready for the scrap yard.lol he still came and took the car from me after paying almost $4000 dollars for a key. Which he still wanted the key back. Why so you can rig it up an resell it to someone who is desperate like I was lmao. He buys cars from an auction an sells then for twice what he paid. You have a family, a baby on the way... having a hard time... he will take all the money you will give him and let you take off in a vehicle that well break down or leave you and your family stranded then still ask for more money. Not to mention his mechanic is a pos he riggs it so you can drive away then your not their problem as long as he gets his money. Lol he has kids too. Would be shitty if someone did his family that way. What a greedy pos. Lol I tried to post pics of the pos he sold me but the site won't let me.plz Kelly blue book the car before he finances you for 3 times what the car is worth when it's probably gonna break down within a month!!!

awesome company we use them for every vehicle we buy from California to Florida great people…read moregreater prices

My experience was quite different from the review that was posted on 06/13/2020…read more I was moving halfway across the country in March 2022 and didn't want to drive my car because of its age, so that left very few options. I started looking into auto transportation companies and became pretty discouraged pretty quickly because each company I "investigated" had garnered a lot of bad reviews. From what I gathered, there are two factions when it comes to auto transportation -- the broker, who sells the service to the customer and locates a carrier to pickup and deliver the customer's car; and the carrier, who handles the actual transportation. A customer deals with the broker, rather than with the carrier, and the lion's share of complaints pertained to the fact that the brokers and carriers gave inconsistent information with respect to pickup and delivery dates, thereby leaving the customers without reliable information regarding the services they had purchased. I understand that this sort of thing can be difficult to coordinate, but the number of one-star reviews that I read seemed to suggest this is not just an occasional problem. When I first read about Lone Star Car Transportation online, the firm was both a broker and a carrier; and based on that, I figured the problems that others had encountered with respect to predictability would be minimized, so I placed a call. "Dana" answered the phone and it was Dana who handled my car's transportation from beginning to end. When I called, I learned that Lone Star had reduced its services to those of a brokerage firm and that concerned me. Dana was so helpful and accommodating, however, that I decided to give Lone Star a try. And I'm SOOOO glad I did. Dana did an even better job than I could have anticipated. We had a very small pickup window before I was scheduled to move and would have had to turn my car over to an associate to oversee the pickup, but Dana managed to find a driver to pick up the car before I left town. She kept in touch with both me and driver while the car was in transport, and after the car was delivered, she contacted me to make sure everything had gone well. I could not have asked for better service, and although Dana is the only Lone Star employee with whom I dealt, I would hope that all employees are equally conscientious. I was so impressed with Lone Star Car Transportation and the service I received from Dana that I would give the company more than five stars if I could. In short, my experience was excellent and I would not hesitate to use Lone Star agai

dealers beware they will not honor psi claims ! they will take your psi money on many purchases but…read morethe first one that has a claim they will deny the claim ! you will get burned ! 35 year dealer here

From the owner: Alliance Auto Auction is a registered dealer only auction.read more

Hat Creek Carriers was the contractor involved in shipping my car across the country as a result of…read morea relocation package we got with a new employer. The chain of command went Altair, then Hat Creek, then Starway for this specific transaction. My car was shipped in June 2015 and the driver was over 2 hours late (with no communication from either this company or the subcontractor) to pick it up at the point of origin. The car arrived at the destination a few days later. It was never communicated to me that the driver and companies involved were actually responsible for damaging the tail light of my car (I am told it is just the tail light; however, upon inspection, there are also more scratches, the tail light is still loose, and there is bubbling now to the back paint of my car near the left tail light area). I will NEVER actually know what happened to my car while Hat Creek and Starway were responsible for it. The car was actually missing after we arrived at the point of destination, again with NO communication from Hat Creek, Altair, or Starway regarding the actual location of my car (we thought it was just being stored and had no idea why we couldn't get it delivered or picked up). About a week later, we were finally informed of the location of what I thought was a parking lot about 30 miles away from my house. It was actually a repair shop and when I called, I was told "my car will be done later today." I had no idea at that point that my car had been damaged. I still have no idea where my car was throughout the move. I have no idea what actually happened to my car and never will.

The team at Hat Creek Carriers are easy to communicate with in shipping an auto. They were fast to…read morerespond, and correlated every aspect of the pick-up and drop of an auto shipment. Courteous team. They answered all my questions, and were a pleasure to deal with. If you are needing a car transported try giving these company a call.

Recently purchased a Ram 1500 Sport. I am very pleased with the truck. Very good ride. My…read moresalesman , Daniel was very good to work with. Was able to answer my questions. He was not forceful and was a big help in my purchase process and I appreciate his assistance. Every thing went well till I was handed off to the financial manager. The financial manager lied to be, saying that the bank required me to purchase Gap insurance. I advised him that I already had it with my insurance company and he said that would not work. They required me to purchase what they had to offer. Comparing the two policies, my savings with my insurance company would be about 300 for the life of the loan. The signing process went quick and no time to read, he did not even give me a copy of what I signed. Said that it would be a while for him to make copies. Made it sound like hours, and said they would send me copies. I got the paperwork today and read it. The Gap insurance page says that it is not required to get the loan from the bank. Called and talked with the bank and the guy laughed when I told him what the Financial Manger said. I called to discuss it, and the dealership said the lady who handles the cancelations works between 8-5. I do not like the fact that I was lied to and forced to purchase something that I did not need or want since I already pay for it at a much better rate. While the contract says it can be canceled within ten days, it is the fact that I was lied to. He took my positive experience and turned it into a bad experience. The salesman went out of his way to help, this guy should of had a can of Vaseline on his desk. I would buy from Daniel again, but I will not do so if this is the only guy who can sign the paperwork. A true used-car salesman mentality. If he is the only one who can close the deals, then I would say stay away. At least do not trust him.

A bit peeved at this dealership, specifically the service department. Couldn't get an appointment…read moreuntil the 18th to do recalls on my vehicle that is disabled due to fuel pump relay issues that is a recall. I understand they are busy so no big deal. My emergency is not theirs. I had another issue I wanted diagnosed, but they wanted $1400 just to do a compression test and leak down. I called around and got quoted $800 for a couple different shops, so I declined and was told they'd call the next day by 1pm for update on the recall parts. Since I declined it, Eddy the service writer I've been dealing, with has been acting like I am the annoyance for calling despite them telling me to call if I haven't heard from them. I haven't been able to get ahold of them. Finally do, Eddy says he's going to check if there's an update on the parts. Puts me on hold for 20 minutes and then hangs up on me without saying a word. I call back, no answer. Call again, Eddy answers with "christ" and a loud sigh. I just want an ETA on how long it'll be, days, weeks, months? They said the parts are hard to find so who knows what the timeline is. Maybe he thought I'd get impatient and give up calling? I talked to Bryan once and he was nice, so it may not be all of the service department. Benefit of the doubt, maybe he's having a bad day/week, but let's work on the professionalism. My car has been down for 2 months yet I'm not taking it out on him or anyone else. It is what it is. I did read the other reviews, there seems to be a common issue here. Hopefully management can put a fire in their pants and get them moving in the right direction. This has solidified my hate for dealerships, its unfortunate I had to use them for recalls. Hopefully the last time. Update: They originally told me a few days. It's been 1.5 weeks without any communication. Called back, eddie said he'd call back in the morning when he finds out. I asked if he wanted me to call around 1pm to give them time, he declines and says he WILL call me in the morning. He never calls me, so I call before the end of the day. Another advisor answers, eddie tells her the parts aren't in yet. I ask her about some note eddie mentioned about not being able to install one of the recalls he was supposed to update me on, she says one moment and i get transferred. Eddie sent me to voicemail immediately, despite the other advisor just talking to him. Why have a job where you have to communicate with customers then absolutely refuse to do so? I wasn't going to post a review but this is annoying me. They still have my vehicle, I still don't know anything about the note about not being able to install a part, and eddie still refuses to communicate. Update again: Still difficult to get ahold of Eddie. I've now talked to Bryan and Myles more than Eddie. Myles said he's going to find out and call me back, will update then.

The side mirrors flip in and out and one finally broke and cost over $2,000 to replace!…read more(Brownwood/Early location)

I think the service is decent for the monthly sub, however can we please stop having employees…read morehover over me and try to take over the touch screen when I'm checking in? Very invasive and irritating