This was my third visit to Onyx Nails & Spa. I was extremely pleased with my first two visits,…read morewhich makes this experience even more disappointing. I came in for a manicure, fill in, and pedicure. The gentleman who did my nails seemed very rushed and inconsistent. I did not receive the manicure I requested, and when the fill in was completed, my nails were extremely thick, rough, and scratchy. I prefer medium length, milky white, smooth nails that still allow me to type and handle everyday tasks. Unfortunately, that is not what I received. The skin on my thumb extends past the nail, and the fill in did not fully cover my left thumb or the middle nail on my right hand. Several nails are so thick that picking up small items or putting my earrings back in will be difficult. The young lady who did my pedicure also appeared to be very inexperienced. By the time she finished, I was honestly heartbroken over the entire experience. What made the situation worse was that they attempted to have the same gentleman fix my nails after I had already expressed my dissatisfaction. No thank you. They were clearly aware that I was upset, yet they laughed as I left, which felt disrespectful and unprofessional. I paid for the services without arguing or creating a scene because that is not who I am. However, paying for a service does not mean I should remain silent when the quality is unacceptable. I truly wanted to continue supporting this business because my first two experiences were wonderful, but after this visit, I will be finding another nail salon.

My nail tech moved to a new salon so of course I had to move with her ! I forgot to take pictures…read moreof the inside ‍ but trust me when I say it's beautiful. Everything is mostly gray color and decor with a splash of razzle dazzle here and there, which I LOVE you can book your appointment online, and they have tons of colors and designs. They pay attention to detail, if you don't like it or need something fixed , they will do it ! Kelly is amazing and I love her. They take great care of me and they offer drinks while you get your service. Come try them out !

Everyone has a poor attitude! Cheer up people! I paid you…read more$120 Listen to the customer!

Rosa was a VERY gentle and communicative nail technician for my pedicure, and they are so relaxing…read morehere. This will be my Columbia salon moving forward :)

Quality service, quiet and inviting ambiance. My nails look very nice and clean, and neat. Friendly…read moreowner. I will be back!

Beverly is super sweet! My first time getting my nails done in the US and it was perfect. She made…read moreme feel so welcome and comfortable. My nails are done so neatly too. Not too thick like a lot of places and shaped very nicely. You come in happy and leave even happier! Definitely coming back!

Walked in on a Thursday afternoon without appt and was taken to seat right away. This was my first…read moretime here and I will definitely be coming back! Kim did a great job on my nails she was very polite and she was easy to communicate with. Everyone there was polite and greeted me and other customers as they came in. The place is nice not super fancy which is good for me because the prices were very reasonable and not too high to pay for the ambience!! They are in shopping center so it's plenty of parking.

Horrible customer service. I just moved to the area, so as a new customer Im inquiring about the…read moreprices to decide what service I want. However, the receptionist was very hostile and rude because I was asking different questions about the pricing. Very disappointing, not to mention I'm 9 months pregnant. I went across the street to Aria Nails where the service is above excellent!

When I moved here one of my first searches was a place to get pedicures. I've been here twice and…read moreboth times I was able to schedule an appointment the day before or day of with no issue. Service is friendly and you leave feeling like you got a new set of feet. I love their color options for gel pedis. It is a bit pricey but nowadays I think the prices here are probably just the norm. They go above and beyond and even offer water of wine during your service. I will continue to come back- from what I've gathered they've only been open the last few months and may have switched owners. Inside is spotless and off course they have the salon grade massage chairs when getting your pedi.

Kevin kills it at Gel X nails. I wanted velvet nails and he made it happen. I've been going to him…read morefor the last year or so. This set is by far my favorite for the holidays.

They cut my toe. Nail tech cut too deep with cuticle tool into my left big toe and drew blood. They…read moreapplied antiseptic, but it kept bleeding, and had to reapply. Once it stopped, they wanted to apply polish and I stopped them. They still insisted that I pay for the service. Never go here.

Good nail salon. They do good designs , good service And…read morevery clean nails salon . The very friendly

I was happily greeted at the door. I requested pedicures and full sets for my baby girl and myself…read more I loved our pedicures but will provide feedback that it could have been longer. It was like a race to get it done and that was the only thing I didn't like about the visit. The actual pedicure was amazing but it was over as soon as it started. I've had many so I can honestly say it was quick. I wanted the real spa pedicure feel. I was visiting the area so I'm thankful they had my color. All 4 technicians for both our hands and feet were very nice and professional. I would visit again if I had the chance.

Parking seems like it could be a hassle. However, as I was pulling up, someone was pulling out of…read moreone of the nail shop's assigned parking spots. I had some free time to myself and decided to stay downtown versus going to the northeast to one of the usual places I like to go.    It was a Saturday, and with that being said, it was packed and I did not have an appointment. The wait wasn't too horrific for them to be as busy. Some of the employees were welcoming, and some were just not. I actually debated leaving because I didn't feel comfortable. However, I believe he was the manager, stepped in and provided me with an update, reassured me with an update on the status of being provided a service, so I decided to stay.    The guy that provided the service for my nails was moving fast. A callus scrub is an extra, which is a bit bizarre to me because I thought that was always a part of a pedicure. I got gel on my toes. I was only shown one color ring and asked if they had additional color options. Another young lady brought me about two more rings, so I chose amongst those options.    My nails were not shaped properly, and they were really thick. I'm not one to complain at the nail shop because of the complicated process, so I said to myself, "They were good enough for me to get out of there." They didn't look bad, but they didn't look great.    The most disappointing part of the experience was after I left in my slides. I returned home looked down and the gel was peeling up! I was mad. I am not going to lie. I did call and message them on Facebook, and they told me to come back up and speak with the manager, but I never got another opportunity to do so between working and being a mom. Also, shortly after that, my nails started to peel up, so I just let it go, moved on, and returned to a previous place.    If it was an emergency, this place would probably be my second or third option. Once again, not terrible but not great, especially for the price.

My very favorite nail tech, Natasha recently came to this nail spa, so without a doubt, I had to…read morefollow her, even though it's a 40 minute drive. From start to finish, the place is clean, professional and easy. If you have a choice, ask for Natasha. She is young and creative and super spunky. She will literally do any creative design you bring to her. Polygel is her specialty and cat eye is what I would call her calling card. She has literally taken my nails from a brittle mess I would never even polish to little canvases that I am so proud of. Just beware that parking is by meter, so leave a little extra time!

I didn't have a pleasant experience today at the Spa. I attempted to get this set done (pictured…read morebelow). When I first walked in, I showed the older gentleman what I was looking to get done, and he sat me down. He got my nails prepped, then I went to get my pedicure and toes painted. I got a nice pretty blue to match the nails. After that was done, the same older gentleman asked my pedicure stylist if she had 30 minutes to quickly do my design. Crazy. Then he just told me to come back. He looked at the picture and told me it was too complicated and it would take him all day, as if I'm not paying him. So I got frustrated and went with French. As I'm getting my nails done, my morale is down because I'm not getting what I thought I was getting. After expressing I had blue toes and French tip nails, he expressed that it went well together instead of offering a solution. And he stated I wasn't communicating about my French style when I didn't want that in the first place. As I finished up, I told him I wasn't satisfied with my service and only finished because I got started and wasn't communicated with properly. A day before my cruise, and I am very disappointed. Please make sure they explain realistically what they can and can't do before you put your money into their business. Doesn't communicate well. Good for quick, last-minute fixes. Other than that, go to a nail tech or the other salon by Food Lion.

I've been to nearly all alleged "top" nail and waxing salons listed in yelp and the Nail Barre on…read moreDevine is by far the cleanest, most calm and most exceptional for nail services and pedicures and their waxing by either technician is outstanding! I'm finally writing a review because I've been visiting them now for a few years and they are truly the best in our community.

I really want to like this place...I was so excited when I found this place a few years ago. I'm…read morerounding up to 3 stars, but it may be more of a 2.5 experience for me. This place has a beautiful atmosphere and I've enjoyed my nail services over the years. The chairs are pretty, but aren't very comfortable if you're getting a pedicure. A few situations, including with an appointment on the day before my wedding, have made me question management's professionalism and customer service. I've purchased a few gift cards for family members over the years, but sadly I don't feel comfortable with gifting this experience anymore.