They responded quickly, provided good service, quality work. I would work with them again.read more

Second time I've hired this fantastic company and again I am not disappointed! Timely response and…read moreflexibility to help with my smaller project with amazing results. Affordable pricing and quick turn around. Highly recommend their services, especially if renting and needing a little or even a bigger fix.

When it was time to replace our laminate floors and the carpeting on our stairs, hallway, and…read morebedrooms, we compared options at Home Depot and several local carpet stores. A measuring technician came out, took all the dimensions, and directed us to the 1020 W. San Carlos location to review their full carpet selection. At the store, we explained what we were looking for, compared carpet features and pricing, and worked with Dominic--who was very accommodating. His total project cost was competitive with the other quotes we received. We also wanted new baseboards that would match our freshly painted walls and trim. Dominic arranged to have the primed (but unpainted) 16' wood baseboards delivered ahead of installation, giving us time to paint everything before the carpet went in. Tip Our new carpet and pad are very soft and plush--great underfoot, especially on the stairs. Because the new flooring sits higher than the original laminate, our bedroom doors needed to be trimmed by about half an inch. We cut the doors ourselves, but it's worth asking whether your installer can include that as part of the project. Pros * Dominic is a true carpeting professional--he anticipated our needs and offered thoughtful guidance throughout the process. * Both the wood and carpet installation teams did solid, quality work. Cons * Some door trim was scuffed as the installers maneuvered large carpet rolls through our narrow hallway and doorways, so a bit of repainting was needed afterward.

The price was great and working with Jenna was smooth and helpful. Finally, the installation was…read moreprofessional. They were very accommodating since I had to change the time of installation twice. I highly recommend them.

S&G installers Freddy and Delia did such an amazing installation of our S&G floor. We couldn't be…read morehappier. They are professional, personable, accommodating, and highly skilled at what they do. I would use them again in an instant! Thank you Freddy and Delia!

Natale Business Owner, I'm going to deal with it. I am a…read morevery unhappy customer and I will also let you know I will never refer your company to any of my family friends or other people who are interested in purchasing carpet from you S & G carpets! Once again BAD CUSTOMER SERVICE!! And as you said, it's in the contract well, maybe if I had received the contract I would've read it more clearly! If I could I would give it NO STARS!!! Sincerely, Mrs. Nunez A very UNHAPPY CUSTOMER!!

Tracee provided exceptional customer service, all remotely. I wasn't sure how it would all work but…read moreI found such great reviews on Yelp (thanks, people!) and had such a terrible initial experience with Home Despot, that I figured I'd try Affordable Carpets out. Tracee immediately understood what I was looking for and overnighted samples. The time from deciding on the carpet to completed installation was 5 working days and it looks great. Not only did Greg, the installer, do an exceptional job, but the price was very competitive. Affordable Carpets hit all the top marks and I would recommend them without any hesitation. Not being able to visit a show room was never an issue and, I think, was actually easier in the end because I never felt like they were trying to upsell me to something I didn't need. Will definitely use again.

I was able to get my entire rental carpeted even with my crapy sub floor…read more Jack installed the carpets, the job was hard and took longer than I expected but the job was done right and will last. The previous carpet was not installed properly so my expectation was 2 day job. It took a week, but totally worth it.

We had an amazing experience from start to finish! We needed to update our old floors and chose a…read morebeautiful white oak hardwood to match our kitchen cabinets. Our sales consultant, Diana, was incredibly patient and helped us compare multiple options without any pressure. The installation crew arrived right on time, worked efficiently, and left the house spotless. They paid close attention to the transitions between rooms and the baseboards look seamless. The communication was excellent throughout the entire process--they finished the project right on schedule and stuck strictly to the initial estimate. If you want high-quality flooring and a stress-free project, I highly recommend asking for Diana the store manager.

This is one of the worst stores I've ever shopped at. The warehouse employee, Luis, treats…read morecustomers with complete disrespect. He takes no responsibility for problems, has an arrogant attitude, and provides terrible customer service. If you value being treated professionally and respectfully, I strongly recommend taking your business elsewhere and finding a store that actually cares about its customers.

I chose S&G Carpet because I already knew they had a reputation for outstanding customer service…read more That reputation was confirmed when I experienced an issue with my new flooring several months after installation. Although the repair was neither simple nor inexpensive, S&G handled the situation professionally, promptly, and without hesitation. They stood behind their work, corrected the problem at no cost to me, and remained focused on ensuring I was completely satisfied throughout the entire process. A special thank you to Mike Menacho for his exceptional customer service and for seeing the issue through to a successful resolution. It's refreshing to work with a company that truly stands behind its products and customers. I've recommended S&G Carpet to friends and family for years, and after this experience, I'll continue to do so with complete confidence.

I would give zero stars if I could. The calcore lvp floor didn't last more than six months without…read moresplitting and the seams had a major failure before 18 months. The floor is complete garbage and they stopped making the floor so they won't stand behind their warranty. Find a better company. I wish I had never met them. I chose this company while I was pregnant trying to make improvements before bringing my baby home. I was fooled into trusting S&G with my family's wellbeing. My toddler and I have both been injured by this dangerous product. Apparently walking and using new dining room chairs from PB is too much to ask for from calcore LVP installed by S&G. Please stay away from this company.

Juan can give a clinic in customer service - excellent! Even though our job was small, we were…read moretreated as a priority, with great communication and fast scheduling. Installer was friendly, efficient and neat. Selection at the store is good, and Juan has years of experience, ad gives good advice.

I thought it was a dream come true that me and my spouse were able to buy a house in the Bay Area,…read morebut finding Off Price Carpet & Flooring was truly the dream come true. Located conveniently around the corner where we were renting in Santa Clara, we were able to check on the inventory often. Juan greeted us right away and took care of us from beginning to end; he even came to on-site to ensure everything was installed as we had discussed. Their team was fast, honest, and professional; my friends and family were all surprised that they removed, installed carpet, vinyl planks, and baseboards for ~1700 sqft, and hauled away all in ONE day! I was a skeptic to believe the reviews at first, always waiting for a catch, but there was no catch and no surprises. I had a lot of questions as a first time homebuyer, and every question was answered with patience and honesty. Not only do they have the best price, they also have best selection and best people! Will definitely be referring all my friends and family to Off Price Carpet & Flooring from now on, I hit the jackpot twice!

This is long overdue. We had our flooring and stairs project completed with Abbey Carpet in early…read moreAugust. Prior to that, there was a lot of back and forth on what we we wanted to install. David Rodriguez was patient with our choices and knowledgeable about their products. Moreover, and I hope I'm not setting the bar too high for your future clients, David, but he seemed always available and quickly responded to our texts during the entire project. This was also true when the job was done. I judge a business or service not on how easy the project was completed but, when challenges emerge or the outcome is less than perfect. Maybe we're just picky... David was quick to respond and address our concerns. This is true of the installation crew that David used. Julio Alvarado and his sons, Franklin and Kevin, worked together like a well-oiled machine and finished before expected. Franklin returned to our home in a timely manner to correct the imperfections that we pointed out. Would definitely do business with them again and recommend them to others.

i was a little worried about this place because i was referred to them from a non reputable…read morebusiness. but david seemed nice. Then all of that changed once i signed the contract and gave then my deposit. Then david's lies began He told me my project would cost more because i had a sleep number bed. Then he said based on my measurements, he would not have enough baseboard and he wanted to come over and measure everything. Wow, he lied right to my face, trying to make it look like my project was more sq footage than it was. I immediately confronted him. He remeasured that part and my measurements were right, not his. Then when i asked for the numbers of the other parts of the room he measured, he refused. All i got the next day was that my square footage was good. It took in person, phone calls and a text message in order for me to get those measurements from him. and by then, he could have changed his numbers to match mine. When the workers arrived, they demanded to take over my house like it was their house or they were going to leave, with all the flooring i already paid for still in their van. Since they did not want me in room with them while they were working, i set up ring cameras. four times they turned the ring camera so it would not be facing them. i demanded that this is my house, i have around 15 ring cameras both indoors and outdoors, normally to watch my dogs, and they are not to touch my ring cameras. then they threaten to leave again On the second day, they broke a shelving unit in the closet, but they denied, denied, denied. No wonder they don't want to be watched. i told them i had the evidence. It took them about 2 hours for them to start showing responsibility, but was still try to take the blame away from themselves. i called Abbey and a person who said his name was Peter Wolk CEO and president. i then asked him if he own the entire Abbey company or was he just a franchise owner. he then admitted he was a franchise owner. i had called to tell him about the damage to my property at which time he began screaming at me on the phone saying that the damage was no big deal, and he was not going to have it fixed. Right away, my mind started to turn to filing a CSLB complaint with the state. i have had recent success in getting a business license revoked and the three people associated with the company unable to get another state license. But the lies from Abbey workers continued. The workers were saying things that were absolutely not true. i told them, i no longer trust anything that comes from their mouths. but they would not stop.I kept on saying prove it, but the refused. Next stop will be the BBB, and after that will be the CSLB. Oh yeah, Peter Wolk threatened me talking about a yelp review i had written, but i had not written any reviews until now. Abbey company cannot to trusted, have already beven proven to be dishonest. This business is actually quite scary once you sign their contract. i have been taking photos since the very beginning, which surprisingly shows very poor workmanship i will be posting the photos once i am done with the project They also wrap my curtains in a knot and then tie it up with numerous cords. Curtains are now damaged. They put the Directv box and multiple cords under the most heaviest of furniture. It took about an hour to get it out from under there, and to unwrap the cords. There has been so much bad workmanship, i have been wondering if it is intentional orchestrated by Favid, since i literally caught him in lies with numerous ring cameras near by, to hear what he was saying.. i took a picture of a panel they installed that part of the exterior was scaped off. it was against a wall. I am so glad I took that pictures. I also noticed that they were putting numerous all most full size flooring panels in their trash bucket. When I checked a few times, they looked damaged. It appears the slicer the worker was using was damaging panels.

I couldn't be happier with the result of our floor…read more The pricing was very fair and the guys who came out and refinished my floors were professional, on time, and very polite. I would recommend precision flooring.

Precision Flooring provided an exceptional experience from start to finish. The quality of their…read morework is top-notch--every detail was handled with precision and care, resulting in a beautiful finished product that completely transformed the space. Not only is their craftsmanship remarkable, but their pricing is also very fair and transparent, offering incredible value for the level of service and expertise provided. Above all, they truly stand behind their work. Their dedication to customer satisfaction and standing by the integrity of their installation gives you total peace of mind. Highly recommended to anyone looking for reliable, high-quality flooring professionals who genuinely care about the end result.

As I am in the midst of closing on a home, I have been contemplating new flooring. After visiting…read moremultiple suppliers, we landed at Flooring Liquidators on a random weekday and were pleasantly surprised. Mike ended up assisting us and found the Luxury Vinyl that I was interested in at a much lower cost. After careful consideration though, we decided to keep the current flooring on the bottom as it was glued in and it would be a huge hassle to remove and then level it again. Mike was able to source the same engineered hardwood that was used by the builder five years ago and luckily in stock at that. He also came down to do a measurement so that I had the exact square footage I should be ordering. What impressed me was that he wasn't trying to sell me on installation, extra frills, etc. Just what I needed and added in additional information that I would need to be aware of. It was a nice change of pace. Excited to see my flooring once it gets in!

Vince was beyond helpful and patient in helping us pick out carpets and coordinate an installation…read morein another county. He helped us know our options and price points, gave us tips for carpet care to maintain our warranty and we are beyond thrilled with the end result. We were able to get a more competitive price than other big box and local flooring stores. Thanks Vince for all of your help! We will be coming to Flooring Liquidators for the rest of our flooring needs in the future.