Second time I've hired this fantastic company and again I am not disappointed! Timely response and…read moreflexibility to help with my smaller project with amazing results. Affordable pricing and quick turn around. Highly recommend their services, especially if renting and needing a little or even a bigger fix.

Great carpet repair! Josh was communicative and did a fantastic job! I would highly recommend the…read morecarpet repair guys!

When it was time to replace our laminate floors and the carpeting on our stairs, hallway, and…read morebedrooms, we compared options at Home Depot and several local carpet stores. A measuring technician came out, took all the dimensions, and directed us to the 1020 W. San Carlos location to review their full carpet selection. At the store, we explained what we were looking for, compared carpet features and pricing, and worked with Dominic--who was very accommodating. His total project cost was competitive with the other quotes we received. We also wanted new baseboards that would match our freshly painted walls and trim. Dominic arranged to have the primed (but unpainted) 16' wood baseboards delivered ahead of installation, giving us time to paint everything before the carpet went in. Tip Our new carpet and pad are very soft and plush--great underfoot, especially on the stairs. Because the new flooring sits higher than the original laminate, our bedroom doors needed to be trimmed by about half an inch. We cut the doors ourselves, but it's worth asking whether your installer can include that as part of the project. Pros * Dominic is a true carpeting professional--he anticipated our needs and offered thoughtful guidance throughout the process. * Both the wood and carpet installation teams did solid, quality work. Cons * Some door trim was scuffed as the installers maneuvered large carpet rolls through our narrow hallway and doorways, so a bit of repainting was needed afterward.

The price was great and working with Jenna was smooth and helpful. Finally, the installation was…read moreprofessional. They were very accommodating since I had to change the time of installation twice. I highly recommend them.

S&G installers Freddy and Delia did such an amazing installation of our S&G floor. We couldn't be…read morehappier. They are professional, personable, accommodating, and highly skilled at what they do. I would use them again in an instant! Thank you Freddy and Delia!

Natale Business Owner, I'm going to deal with it. I am a…read morevery unhappy customer and I will also let you know I will never refer your company to any of my family friends or other people who are interested in purchasing carpet from you S & G carpets! Once again BAD CUSTOMER SERVICE!! And as you said, it's in the contract well, maybe if I had received the contract I would've read it more clearly! If I could I would give it NO STARS!!! Sincerely, Mrs. Nunez A very UNHAPPY CUSTOMER!!

I was able to get my entire rental carpeted even with my crapy sub floor…read more Jack installed the carpets, the job was hard and took longer than I expected but the job was done right and will last. The previous carpet was not installed properly so my expectation was 2 day job. It took a week, but totally worth it.

I asked for and got a good quote from Tracee, Chuck's daughter, and the floor pricing and carpet…read morepricing were great! I got my living room and dining room carpet removed and replaced with vinyl laminate, the installer Ricardo was on time and really great. I had moved a lot of furniture outside, uncovered, and it started to rain, so Ricardo ran outside with a roll of plastic tarp and saved my furniture from water damage. This was above the call of duty! The floor looks great, it was a very good price, and the carpet we had installed to replace our old carpet on the stairs and upstairs landing is high quality, and again was installed by Jack with great care. Ricardo also put in new base boards, and everything looks great. The staff were excellent to deal with. Highest recommendation! Thanks again!

We had an amazing experience from start to finish! We needed to update our old floors and chose a…read morebeautiful white oak hardwood to match our kitchen cabinets. Our sales consultant, Diana, was incredibly patient and helped us compare multiple options without any pressure. The installation crew arrived right on time, worked efficiently, and left the house spotless. They paid close attention to the transitions between rooms and the baseboards look seamless. The communication was excellent throughout the entire process--they finished the project right on schedule and stuck strictly to the initial estimate. If you want high-quality flooring and a stress-free project, I highly recommend asking for Diana the store manager.

This is one of the worst stores I've ever shopped at. The warehouse employee, Luis, treats…read morecustomers with complete disrespect. He takes no responsibility for problems, has an arrogant attitude, and provides terrible customer service. If you value being treated professionally and respectfully, I strongly recommend taking your business elsewhere and finding a store that actually cares about its customers.

I chose S&G Carpet because I already knew they had a reputation for outstanding customer service…read more That reputation was confirmed when I experienced an issue with my new flooring several months after installation. Although the repair was neither simple nor inexpensive, S&G handled the situation professionally, promptly, and without hesitation. They stood behind their work, corrected the problem at no cost to me, and remained focused on ensuring I was completely satisfied throughout the entire process. A special thank you to Mike Menacho for his exceptional customer service and for seeing the issue through to a successful resolution. It's refreshing to work with a company that truly stands behind its products and customers. I've recommended S&G Carpet to friends and family for years, and after this experience, I'll continue to do so with complete confidence.

When I went to the store to look for a new floor for my entire home, I chose a demonstration board…read morethat was just brown. I was away when my contractor installed it. To my horror when I returned, I saw that it was totally different than what I had selected. Oops they told me later, too bad you got the one that didn't have blonde streaks running through it but it's the same brand, so too bad. I hate my floor and I hate their service.

Juan can give a clinic in customer service - excellent! Even though our job was small, we were…read moretreated as a priority, with great communication and fast scheduling. Installer was friendly, efficient and neat. Selection at the store is good, and Juan has years of experience, ad gives good advice.

I thought it was a dream come true that me and my spouse were able to buy a house in the Bay Area,…read morebut finding Off Price Carpet & Flooring was truly the dream come true. Located conveniently around the corner where we were renting in Santa Clara, we were able to check on the inventory often. Juan greeted us right away and took care of us from beginning to end; he even came to on-site to ensure everything was installed as we had discussed. Their team was fast, honest, and professional; my friends and family were all surprised that they removed, installed carpet, vinyl planks, and baseboards for ~1700 sqft, and hauled away all in ONE day! I was a skeptic to believe the reviews at first, always waiting for a catch, but there was no catch and no surprises. I had a lot of questions as a first time homebuyer, and every question was answered with patience and honesty. Not only do they have the best price, they also have best selection and best people! Will definitely be referring all my friends and family to Off Price Carpet & Flooring from now on, I hit the jackpot twice!

This is long overdue. We had our flooring and stairs project completed with Abbey Carpet in early…read moreAugust. Prior to that, there was a lot of back and forth on what we we wanted to install. David Rodriguez was patient with our choices and knowledgeable about their products. Moreover, and I hope I'm not setting the bar too high for your future clients, David, but he seemed always available and quickly responded to our texts during the entire project. This was also true when the job was done. I judge a business or service not on how easy the project was completed but, when challenges emerge or the outcome is less than perfect. Maybe we're just picky... David was quick to respond and address our concerns. This is true of the installation crew that David used. Julio Alvarado and his sons, Franklin and Kevin, worked together like a well-oiled machine and finished before expected. Franklin returned to our home in a timely manner to correct the imperfections that we pointed out. Would definitely do business with them again and recommend them to others.

I want to thank Robert for helping me out with my kitchen floor remodel. This is the second time I…read moream having them do work for me after doing an incredible job my mom's house. Robert was able to measure, and estimate my floor two months prior to the actual work because my kitchen project was taking so long. He knew it was going to take a while and advised me to do it sooner than later to lock in prices due to inventory and inflation issues that could occur. I don't know of any other company in this field that has better service and communication than Abby Carpet. Robert is attentive and is very personable. He let me keep the floor samples for as long as I needed to make a decision on which flooring I wanted. The floor associates at the store were also very knowledgeable and helpful while shopping in store for floor options. The actual floor work was clean and timely. He did a great job making sure not to damage the existing base boards. He actually recaulked them so they look better than it was before. I thank him for that. I will hire them again for any future carpet or flooring needs.

I couldn't be happier with the result of our floor…read more The pricing was very fair and the guys who came out and refinished my floors were professional, on time, and very polite. I would recommend precision flooring.

Precision Flooring provided an exceptional experience from start to finish. The quality of their…read morework is top-notch--every detail was handled with precision and care, resulting in a beautiful finished product that completely transformed the space. Not only is their craftsmanship remarkable, but their pricing is also very fair and transparent, offering incredible value for the level of service and expertise provided. Above all, they truly stand behind their work. Their dedication to customer satisfaction and standing by the integrity of their installation gives you total peace of mind. Highly recommended to anyone looking for reliable, high-quality flooring professionals who genuinely care about the end result.

Vince was beyond helpful and patient in helping us pick out carpets and coordinate an installation…read morein another county. He helped us know our options and price points, gave us tips for carpet care to maintain our warranty and we are beyond thrilled with the end result. We were able to get a more competitive price than other big box and local flooring stores. Thanks Vince for all of your help! We will be coming to Flooring Liquidators for the rest of our flooring needs in the future.

Our first and second experience with Flooring liquidators located in Dublin was excellent. In…read morefact, we gave them a five-star review. With our latest flooring needs, we tried to return back to the Dublin store, however it turns out that the store had been closed as a result of the recent pandemic. So we turned to the Santa Clara location which is a good 50 minutes away from our home. We insisted on Flooring Liquidators because we needed to purchase the same product that we had used in our previous order. The whole experience was a nightmare and I would never recommend anybody to come to this store. First, the location is very difficult to see and find. LThe store experience was okay, and even scheduling the in-home estimate was okay. In fact I was able to get my measurements done the very next day. However, everything after that was the worst experience I have ever had with any purchase. It must have taken at least 40 phone calls and emails combined to get my estimate emailed to me, order my flooring materials, and constant follow-up to check on the status of my order and finally to schedule the installation. It wasn't until I indicated I was going to contact their corporate headquarters and customer service scheduling number that I finally got a confirmed installation appointment. I will say that Flooring liquidators offers the most competitive pricing for stellar quality product. But that is about all as it goes with this Santa Clara location,and I could never recommend this to any friend or family. Please reopen the Dublin store again!