Fairly good experience coming to Best Buy a few years ago, fairly decent spot, clean, good customer…read moreservice, and good to check out the items, though they don't have everything visible. I had bought a laptop here 5 years ago, no big complaints

Terrible experience with GeekSquad and with internal policy within BestBuy…read more GeekSquad: absolutely no supportive engagement or willingness to propose a conversation if you are walking in. Why offer walk ins (vs appointments) if you are not willing to help folks? In front of me was a senior gentleman who was struggling to even stand - they neither offered him a seat nor wanted to help his needs. Told him to come back 6 hours later and set an appointment. Check your video - he was in line longer than I was and I stood in line for 35 minutes. 8/19 ~11:00am Tomoki is the only guiding light for the day, so not ALL GeekSquad associates exhibit this behavior I am a member and ordered a I k cartridge via BestBuy. I was not told the order would be processed by a third party and that return cycles would be so complicated. That being said, they ordered the WRONG color and could not even exchange for the correct one (the one brought in was 17 days since delivery - policy is not beyond 15 days). Additionally, since the cartridge was purchased through a third party, I was told nothing could be done. How is an established company unable to make a simple exchange or make this situation right? This is not a service forward location (for the most part - the hostess did her best to help me). This is a location that only focuses on what goes out. Not the values driven, service forward company that is shared publically. The GeekSquad exists to specifically support customers. Why exist if you don't really want to help. Very disappointed.

The radio commercials are true! This is what I'm telling all my friends and family…read more I'm sure all the folks at Video Only are great, but I met Fred and had an awesome experience. As a salesguy myself, I can't stand pushy salespeople. Fred was no-pressure and extremely knowledgeable, a perfect combination. And like the commercials say, I couldn't find a better price online or at the big-box store around the corner.

I love the name 'Video Only' and how they give a lot of discounts when they sell a TV.read more

fix two of my computers when best buy and all the other geegs refused. he is the best computer…read moreengineer in the whole of the bay area. i will alway go here before anywhere else.

Absolutely Terrible Experience…read more Honestly, one of the worst customer service experiences I've ever had. I brought my phone in for a simple screen repair, and this guy kept my phone the entire day without even fixing it. When I asked for my phone back, he actually refused to give it back to me. That is completely unacceptable. On top of that, his attitude was extremely rude, disrespectful, and unprofessional. Every time I asked what was going on, I got excuses and what felt like nothing but lies. The way he treated me as a customer was ridiculous. If you value your phone, your time, and your money, stay far away from this place. There was zero professionalism, zero respect, and zero accountability. I honestly don't understand how a business can operate like this. This place needs to seriously reconsider how it treats customers. I would never come back here, and I absolutely do not recommend this place to anyone.

Phenomenal customer service. Myself and a coworker scheduled an appointment to evaluate some…read morespeakers. We were hosted the next day by the most professional staff, and ultimately purchased what we demoed. I wouldn't hesitate to use Audio High again in the future.

I bought my first setup here at Audio High and my experience has been great and worry-free. Daniel…read moreand Paul are both friendly and experienced, helping me through demo, order, and delivery, and providing me advices. Communications and follow-up have been also excellent. I feel comfortable to recommend the team to people around me.

Cool computer shop, this place has everything. Come here to nerd out…read more They specialize in PCs, but they also have so many other gadgets, dongles, keyboards, chairs, lights, and accessories. You could easily spend a long time browsing around. I bought an invisible digital wall clock. They also support Macs and offer computer and hard drive repair services. This store reminds me of the good old days of Fry's Electronics.

This was my first time ever in a central computers company! Wow, was I ever impressed!! My son is…read morevery techy and was building his own computer. He bought some memory or computer gaming thing online and had the gentleman behind the counter. Check to make sure it was working. Granted he couldn't see exactly what was on the gaming cartridge until he got the rest of it up and running, but we bought the other remaining pieces of his computer here. Everything was incredibly organized and in lockboxes, but the employees were able to unlock and let you look or read the description of each item if need be. I wish I could give better details of all the computer pieces they had but honestly it's way over my head!! They literally had everything my son needed to make his own gaming PC! The last picture is my son's computer up and running. He bought the majority of the pieces here at Central computers!

Came by to pick up a phone the other day and it was a quick and easy experience. Google store…read moreparking was available with a mere 5 min walk away. Check-in and pick-up were both seamless and I was in and out within minutes. There's a cafe next door for snacks, coffee, and/or sandwiches too!

Overall decent experience Picking up a pre ordered pixel watch at the Google store…read more I remember when this location was under construction a few years ago, so it's nice to see it all come together. Parking is easy; it's across the street, they have a guest experience individual greeting folks, which was nice touch. The customer service was super friendly and welcoming, and the store itself is modern, clean, and cute inside. Overlap, decent experience. Note about the watch, it's funny since Google bought Fitbit, certain data doesn't automatically get captured and you to download another app, which is annoying, but that's more of a comment on Google product vs the store. I wish they would develop it or fix the code to make it a good user experience

Great people and very helpful with my project. This is radio shack when it wasn't consumer products…read morefocused toy store.

I finally got the capacitors I ordered today but was shocked to find the leads so short. For my…read morepurposes which isn't seating them on a circuit board I'll have to lengthen the leads. Richard

Good experience…read more Easy trade and fair price, better than Apple Store, worth to try your device here.

Best sell emailed me about a Macbook I posted on CraigsList and their email said "We want to buy…read moreyour MacBook and pay you cash immediately. We're local BestSell stores. No waiting, no shipping, no low ballers." They offered me 60% of what I was listing on Craigslist, how is that not lowballing?